In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 12:00 UTC
Dec 09, 2025 - 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 9, 2025 12:00-16:00 UTC
Dec 9, 2025 12:00-16:00 UTC
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This page provides status information on Palo Alto Networks Cloud Services.
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FedRAMP Moderate IL2
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SaaS Inline - North America
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SaaS Inline - Singapore
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Data Security (SSPM)
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APAC (Mumbai) - Prisma SaaS
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Prisma Access DLP
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Prisma Cloud
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Americas - US - app.prismacloud.io
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Americas - US - app2.prismacloud.io
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Americas - US - app3.prismacloud.io
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Americas - US - app4.prismacloud.io
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Americas - US - app.gov.prismacloud.io
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Americas - Canada - app.ca.prismacloud.io
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United Kingdom - UK - app.uk.prismacloud.io
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France - FR - app.fr.prismacloud.io
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China - app.prismacloud.cn
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Asia Pacific - Singapore - app.sg.prismacloud.io
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Asia Pacific - India - app.ind.prismacloud.io
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Asia Pacific - Japan - app.jp.prismacloud.io
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Asia Pacific - Australia - app.anz.prismacloud.io
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Asia Pacific - Indonesia - app.id.prismacloud.io
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Prisma Cloud Application Security
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Prisma Cloud Data Security - Americas
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Prisma Cloud Compute ( CWP )
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Americas - US - app.prismacloud.io
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Americas - US - app2.prismacloud.io
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Americas - US - app3.prismacloud.io
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Americas - US - app4.prismacloud.io
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Americas - US - app.gov.prismacloud.io
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Americas - Canada - app.ca.prismacloud.io
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Europe - app.eu.prismacloud.io
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Europe - app2.eu.prismacloud.io
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Asia Pacific - Australia - app.anz.prismacloud.io
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Asia Pacific - Singapore - app.sg.prismacloud.io
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United Kingdom - UK - app.uk.prismacloud.io
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Asia Pacific - Japan - app.jp.prismacloud.io
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France - FR - app.fr.prismacloud.io
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Asia Pacific - India - app.ind.prismacloud.io
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Asia Pacific - Indonesia - app.id.prismacloud.io
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Prisma Access
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Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
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Prisma Access - Insights
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Hub
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Cloud Identity Engine
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EDL Hosting Service
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Content Updates
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Okyo
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Cloudservice
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Okyo site
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live.paloaltonetworks.com
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ADNS Resolver 96.9.97.9
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DSPM - Europe
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IoT Security (Australia) Scheduled Maintenance Dec 9, 2025 17:00-20:00 UTC
WHAT: IoT Security (Australia) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.
WHEN: Thursday, Dec 10 | 4:00 AM AEDT - 8:00 AM AEDT
WHERE: Australia
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Dec 08, 2025 - 22:21 UTC
WHEN: Thursday, Dec 10 | 4:00 AM AEDT - 8:00 AM AEDT
WHERE: Australia
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Dec 08, 2025 - 22:21 UTC
Prisma Cloud [APP.ID]: 25.12.1 Scheduled Release Dec 9, 2025 17:00-21:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:07 UTC
Posted on Nov 24, 2025 - 17:07 UTC
Scheduled Maintenance for Cloud User-ID (CUID) in Americas, and Europe Region Dec 10, 2025 04:00-06:00 UTC
We have a scheduled maintenance for Cloud User-ID (CUID) in Americas, and Europe Region. The maintenance is scheduled for December 10th from 04:00 to 06:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Dec 08, 2025 - 20:04 UTC
Posted on Dec 08, 2025 - 20:04 UTC
Prisma Cloud [APP.JP]: 25.12.1 Scheduled Release Dec 10, 2025 15:30-19:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Nov 26, 2025 - 21:23 UTC
Posted on Nov 26, 2025 - 21:23 UTC
IoT Security (Switzerland) Scheduled Maintenance Dec 10, 2025 17:00-21:00 UTC
WHAT: IoT Security (Switzerland) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.
WHEN: Thursday, Dec 10 | 6:00 PM CET - 10:00 PM CET
WHERE: Switzerland
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Dec 08, 2025 - 22:25 UTC
WHEN: Thursday, Dec 10 | 6:00 PM CET - 10:00 PM CET
WHERE: Switzerland
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Dec 08, 2025 - 22:25 UTC
Scheduled Maintenance for edgeService(IoT) in all regions Dec 10, 2025 17:00-19:00 UTC
We have a scheduled maintenance for edgeService(IoT) in all regions. The maintenance is scheduled for December 10th from 17:00 to 19:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Dec 09, 2025 - 00:16 UTC
Posted on Dec 09, 2025 - 00:16 UTC
Prisma Cloud [APP.CN]: 25.12.1 Scheduled Release Dec 11, 2025 12:00-16:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Nov 26, 2025 - 21:25 UTC
Posted on Nov 26, 2025 - 21:25 UTC
Prisma Cloud [APP.ANZ]: 25.12.1 Scheduled Release Dec 11, 2025 16:00-20:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Nov 26, 2025 - 21:27 UTC
Posted on Nov 26, 2025 - 21:27 UTC
Prisma Cloud [APP.IND]: 25.12.1 Scheduled Release Dec 15, 2025 16:30-20:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Nov 26, 2025 - 21:28 UTC
Posted on Nov 26, 2025 - 21:28 UTC
Prisma Cloud [APP3]: 25.12.1 Scheduled Release Dec 16, 2025 05:30-11:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:37 UTC
Posted on Dec 01, 2025 - 17:37 UTC
Prisma Cloud [APP.UK]: 25.12.1 Scheduled Release Dec 16, 2025 21:00 - Dec 17, 2025 01:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:35 UTC
Posted on Dec 01, 2025 - 17:35 UTC
Prisma Cloud [APP2.EU]: 25.12.1 Scheduled Release Dec 17, 2025 21:00 - Dec 18, 2025 03:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:38 UTC
Posted on Dec 01, 2025 - 17:38 UTC
Prisma Cloud [APP2]: 25.12.1 Scheduled Release Dec 18, 2025 05:30-11:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:40 UTC
Posted on Dec 01, 2025 - 17:40 UTC
Prisma Cloud [APP.EU]: 25.12.1 Scheduled Release Dec 18, 2025 21:00 - Dec 19, 2025 03:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:44 UTC
Posted on Dec 01, 2025 - 17:44 UTC
Prisma Cloud [APP.GOV]: 25.12.1 Scheduled Release Dec 19, 2025 01:00-05:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:45 UTC
Posted on Dec 01, 2025 - 17:45 UTC
Prisma Cloud [APP4]: 25.12.1 Scheduled Release Dec 19, 2025 05:30-11:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Dec 01, 2025 - 17:47 UTC
Posted on Dec 01, 2025 - 17:47 UTC