Investigating - We are currently investigating the issue.
Mar 28, 2025 - 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2025 - 04:00 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in North America region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-28
- Time: 04:00 to 08:00 (UTC)
- Duration: [3] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 28, 2025 04:00-08:00 UTC
Investigating - We are experiencing degraded performance in the SCM US region and are working on remediation.
Mar 27, 2025 - 16:02 UTC
Investigating - At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access China instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity.
We will be scheduling a maintenance window for your tenant to facilitate this upgrade. We will execute this upgrade over the weekend of March 28th, 2025.
Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.

Mar 26, 2025 - 21:08 UTC
Update - We are continuing to investigate this issue.
Mar 26, 2025 - 21:03 UTC
Investigating - At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity.
We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025.
Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.

Mar 26, 2025 - 21:01 UTC
Identified - AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.

Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. This issue also impacts data availability on the WildFire Dashboard in SCM.

Workaround: N/A

Mar 17, 2025 - 23:30 UTC
Investigating - We had a outage for zoom connector from 29th Jan to 12th March
Mar 11, 2025 - 18:47 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

-Starting 2023, for Prisma Access updates (maintenance activities & incidents) , please visit our new status page, https://sase.status.paloaltonetworks.com/

AutoFocus Degraded Performance
Cortex Gateway Operational
Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate ? Operational
90 days ago
100.0 % uptime
Today
FedRAMP High ? Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
Data Security (SaaS Security API) ? Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America ? Operational
SaaS API - Singapore ? Operational
SaaS API - Frankfurt ? Operational
SaaS API - India ? Operational
SaaS API - Australia ? Operational
SaaS API - London ? Operational
SaaS API - Japan ? Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Under Maintenance
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Under Maintenance
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP ? Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud ? Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.99 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.99 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
99.96 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Prisma Access ? Operational
90 days ago
99.99 % uptime
Today
Americas-Argentina Operational
90 days ago
100.0 % uptime
Today
Americas-Bolivia Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil Central Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil East Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil South Operational
90 days ago
100.0 % uptime
Today
Americas-Canada Central Operational
90 days ago
100.0 % uptime
Today
Americas-Canada East Operational
90 days ago
100.0 % uptime
Today
Americas-Canada West Operational
90 days ago
100.0 % uptime
Today
Americas-Chile Operational
90 days ago
100.0 % uptime
Today
Americas-Colombia Operational
90 days ago
100.0 % uptime
Today
Americas-Costa Rica Operational
90 days ago
100.0 % uptime
Today
Americas-Ecuador Operational
90 days ago
100.0 % uptime
Today
Americas-Mexico Central Operational
90 days ago
100.0 % uptime
Today
Americas-Mexico West Operational
90 days ago
100.0 % uptime
Today
Americas-Panama Operational
90 days ago
100.0 % uptime
Today
Americas-Paraguay Operational
90 days ago
100.0 % uptime
Today
Americas-Peru Operational
90 days ago
100.0 % uptime
Today
Americas-US Central Operational
90 days ago
100.0 % uptime
Today
Americas-US East Operational
90 days ago
100.0 % uptime
Today
Americas-US Northeast Operational
90 days ago
100.0 % uptime
Today
Americas-US Northwest Operational
90 days ago
100.0 % uptime
Today
Americas-US South Operational
90 days ago
100.0 % uptime
Today
Americas-US Southeast Operational
90 days ago
100.0 % uptime
Today
Americas-US Southwest Operational
90 days ago
100.0 % uptime
Today
Americas-US West Operational
90 days ago
100.0 % uptime
Today
Americas-Venezuela Operational
90 days ago
100.0 % uptime
Today
APAC-Australia East Operational
90 days ago
100.0 % uptime
Today
APAC-Australia South Operational
90 days ago
100.0 % uptime
Today
APAC-Australia Southeast Operational
90 days ago
100.0 % uptime
Today
APAC-Bangladesh Operational
90 days ago
100.0 % uptime
Today
APAC-Cambodia Operational
90 days ago
100.0 % uptime
Today
APAC-Hong Kong Operational
90 days ago
100.0 % uptime
Today
APAC-India North Operational
90 days ago
100.0 % uptime
Today
APAC-India South Operational
90 days ago
100.0 % uptime
Today
APAC-India West Operational
90 days ago
100.0 % uptime
Today
APAC-Indonesia Operational
90 days ago
100.0 % uptime
Today
APAC-Japan Central Operational
90 days ago
100.0 % uptime
Today
APAC-Japan South Operational
90 days ago
100.0 % uptime
Today
APAC-Malaysia Operational
90 days ago
100.0 % uptime
Today
APAC-Myanmar Operational
90 days ago
100.0 % uptime
Today
APAC-New Zealand Operational
90 days ago
100.0 % uptime
Today
APAC-Pakistan South Operational
90 days ago
100.0 % uptime
Today
APAC-Pakistan West Operational
90 days ago
100.0 % uptime
Today
APAC-Papua New Guinea Operational
90 days ago
100.0 % uptime
Today
APAC-Philippines Operational
90 days ago
100.0 % uptime
Today
APAC-Singapore Operational
90 days ago
100.0 % uptime
Today
APAC-South Korea Operational
90 days ago
100.0 % uptime
Today
APAC-Taiwan Operational
90 days ago
100.0 % uptime
Today
APAC-Thailand Operational
90 days ago
100.0 % uptime
Today
APAC-Vietnam Operational
90 days ago
100.0 % uptime
Today
EMEA-Andorra Operational
90 days ago
100.0 % uptime
Today
EMEA-Austria Operational
90 days ago
100.0 % uptime
Today
EMEA-Belarus Operational
90 days ago
100.0 % uptime
Today
EMEA-Belgium Operational
90 days ago
100.0 % uptime
Today
EMEA-Bulgaria Operational
90 days ago
100.0 % uptime
Today
EMEA-Croatia Operational
90 days ago
100.0 % uptime
Today
EMEA-Czech Republic Operational
90 days ago
100.0 % uptime
Today
EMEA-Denmark Operational
90 days ago
100.0 % uptime
Today
EMEA-Finland Operational
90 days ago
100.0 % uptime
Today
EMEA-France North Operational
90 days ago
100.0 % uptime
Today
EMEA-France South Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany North Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany South Operational
90 days ago
100.0 % uptime
Today
EMEA-Greece Operational
90 days ago
100.0 % uptime
Today
EMEA-Hungary Operational
90 days ago
100.0 % uptime
Today
EMEA-Ireland Operational
90 days ago
100.0 % uptime
Today
EMEA-Italy Operational
90 days ago
100.0 % uptime
Today
EMEA-Liechtenstein Operational
90 days ago
100.0 % uptime
Today
EMEA-Lithuania Operational
90 days ago
100.0 % uptime
Today
EMEA-Luxembourg Operational
90 days ago
100.0 % uptime
Today
EMEA-Moldova Operational
90 days ago
100.0 % uptime
Today
EMEA-Monaco Operational
90 days ago
100.0 % uptime
Today
EMEA-Netherlands Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Netherlands South Operational
90 days ago
100.0 % uptime
Today
EMEA-Norway Operational
90 days ago
100.0 % uptime
Today
EMEA-Poland Operational
90 days ago
100.0 % uptime
Today
EMEA-Portugal Operational
90 days ago
100.0 % uptime
Today
EMEA-Romania Operational
90 days ago
100.0 % uptime
Today
EMEA-Russia Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Russia Northwest Operational
90 days ago
100.0 % uptime
Today
EMEA-Slovakia Operational
90 days ago
100.0 % uptime
Today
EMEA-Slovenia Operational
90 days ago
100.0 % uptime
Today
EMEA-Spain Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Spain East Operational
90 days ago
100.0 % uptime
Today
EMEA-Sweden Operational
90 days ago
99.93 % uptime
Today
EMEA-Switzerland Operational
90 days ago
100.0 % uptime
Today
EMEA-UK Operational
90 days ago
100.0 % uptime
Today
EMEA-Ukraine Operational
90 days ago
100.0 % uptime
Today
EMEA-Uzbekistan Operational
90 days ago
100.0 % uptime
Today
EMEA-Kenya Operational
90 days ago
100.0 % uptime
Today
EMEA-Nigeria Operational
90 days ago
100.0 % uptime
Today
EMEA-South Africa Central Operational
90 days ago
100.0 % uptime
Today
EMEA-South Africa West Operational
90 days ago
100.0 % uptime
Today
EMEA-Egypt Operational
90 days ago
100.0 % uptime
Today
EMEA-Israel Operational
90 days ago
100.0 % uptime
Today
EMEA-Jordan Operational
90 days ago
100.0 % uptime
Today
EMEA-Kuwait Operational
90 days ago
100.0 % uptime
Today
EMEA-Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
EMEA-Turkey Operational
90 days ago
100.0 % uptime
Today
EMEA-United Arab Emirates Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil South (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-Canada East (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US East (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US Northwest (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US West (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Australia Southeast (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-India West (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Japan Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Singapore (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-South Korea (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-France North (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-Ireland (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-UK (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Prisma Access - Autonomous DEM Operational
90 days ago
100.0 % uptime
Today
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com ? Operational
Prisma Access - Insights ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager ? Operational
90 days ago
99.99 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
99.98 % uptime
Today
WildFire U.S. Government Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) ? Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) ? Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Europe Germany Operational
90 days ago
100.0 % uptime
Today
United States - AMERICAS Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Europe United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service ? Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) ? Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) ? Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice ? Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
99.97 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
99.91 % uptime
Today
France ? Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
99.86 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure ? Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com ? Operational
AI Runtime Security API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Data Security (SaaS Security API) in Singapore region Mar 28, 2025 18:00-20:00 UTC

we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.

Maintenance Details:
- Date: 2025-03-25
- Time: 18:00 to 20:00 (UTC)
- Duration: [2] hours
- Affected Service: Data Security (SaaS Security API)

What to Expect:
- Temporary service interruption

Posted on Mar 27, 2025 - 19:45 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Mar 30, 2025 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for March 30th from 7:00 AM UTC to 3:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 05, 2025 - 11:32 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Mar 30, 2025 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for March 30th from 7:00 AM UTC to 3:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 05, 2025 - 11:27 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Mar 30, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for March 30th from noon UTC to 8:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 05, 2025 - 11:29 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Apr 6, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for April 6th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 10:56 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Apr 6, 2025 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 6th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 10:59 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Apr 13, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for April 13th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:02 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Apr 27, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for April 27th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:05 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Apr 27, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for April 27th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:06 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Apr 27, 2025 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 27th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:04 UTC
Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:40 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:35 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:41 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:40 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:41 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:35 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud from March 27, 2025 23:35:00 UTC to March 28, 2025 00:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:32 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:26 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:30 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:31 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:32 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:25 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud from March 27, 2025 23:25:00 UTC to March 28, 2025 00:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:21 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:21 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:18 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:21 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:20 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:20 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:13 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:15 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from March 27, 2025 22:15:00 UTC to March 28, 2025 00:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 22:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:15 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud from March 27, 2025 23:15:00 UTC to March 28, 2025 00:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:13 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:10 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 22:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:12 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:08 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:12 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:09 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:11 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 23:05 UTC
Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 23:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:55 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on March 27, 2025 from 22:55:00 UTC to 23:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 22:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:15 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 27, 2025 from 22:15:00 UTC to 23:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 27, 22:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:53 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-27
- Time: 19:00 to 21:00 (UTC)
- Duration: [2] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 27, 18:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:25 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Frankfurt region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-27
- Time: 19:00 to 22:00 (UTC)
- Duration: [3] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 26, 20:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 18:24 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 27, 18:23 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 27, 18:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 17:00 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Singapore region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-27
- Time: 17:00 to 20:00 (UTC)
- Duration: [3] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 26, 20:01 UTC
Resolved - The incident is resolved
Mar 27, 07:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 06:58 UTC
Update - We are continuing to investigate this issue.
Mar 27, 06:19 UTC
Investigating - We are seeing degraded performance in Command Center - JP region.
Mar 27, 06:18 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 UTC
Scheduled - WHAT: IoT Security plans to carry on an upgrade maintenance on AWS Account settings.

WHEN: Wed, Mar 26 | 15:00 PM PST - 18:00 PM PST

WHERE: Canada region

NO ACTION REQUIRED

IMPACT: A small fraction of Canada customers might have intermittent portal loading issues or temporary data delays.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Mar 26, 20:22 UTC
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:45 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in India region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-26
- Time: 21:00
- Duration: [3] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 21, 03:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 21:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 26, 19:58 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Australia region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-26
- Time: 20:00 to 23:00 (UTC)
- Duration: [3] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 21, 03:54 UTC
Completed - The scheduled Maintenance for Data Security (SaaS Inline) in Japan region completed.
Mar 26, 19:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:10 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Japan region to upgrade our backend store to improve performance and reliability. During this time, some of the SaaS Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-26
- Time: 19:10 to 21:30 (UTC)
- Duration: [4] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 21, 17:30 UTC
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 26, 19:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 17:30 UTC
Scheduled - We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in London region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted

Maintenance Details:
- Date: 2025-03-26
- Time: 17:30 to 21:30 (UTC)
- Duration: [4] hours
- Affected Service: Data Security (SaaS Inline)

What to Expect:
- Temporary service interruption

Mar 20, 21:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:50 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on March 26, 2025 from 12:50:00 UTC to 13:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 12:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:15 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on March 26, 2025 from 12:15:00 UTC to 13:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 12:12 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:15 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on March 26, 2025 from 12:15:00 UTC to 13:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 11:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:05 UTC
Scheduled - We have a planned service maintenance for WildFire "Saudi Arabia" Cloud on March 26, 2025 from 12:05:00 UTC to 13:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 11:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:00 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on March 26, 2025 from 12:00:00 UTC to 13:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 11:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 12:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:55 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on March 26, 2025 from 11:55:00 UTC to 12:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 11:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 12:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:40 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on March 26, 2025 from 11:40:00 UTC to 12:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:30 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on March 26, 2025 from 11:30:00 UTC to 12:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 11:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:00 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on March 26, 2025 from 11:00:00 UTC to 12:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:01 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on March 26, 2025 from 11:00:00 UTC to 12:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:56 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on March 26, 2025 from 10:56:00 UTC to 11:56:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:34 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on March 26, 2025 from 10:34:00 UTC to 11:34:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:15 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on March 26, 2025 from 10:15:00 UTC to 11:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:12 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:10 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on March 26, 2025 from 10:10:00 UTC to 11:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:10 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on March 26, 2025 from 10:10:00 UTC to 11:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 10:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on March 26, 2025 from 09:00:00 UTC to 11:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 08:51 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:45 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on March 26, 2025 from 09:45:00 UTC to 10:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 09:44 UTC
Resolved - The services are in recovery, and we are continuing to monitor.
Mar 26, 10:42 UTC
Monitoring - We identified an issue causing services degradation in Prisma Access Browser services, we are working to resolve it.
We issued a fix and we are monitoring the services.

Mar 26, 08:43 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:30 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on March 26, 2025 from 09:30:00 UTC to 10:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:31 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on March 26, 2025 from 09:30:00 UTC to 10:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 09:28 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 09:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:55 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 26, 2025 from 08:55:00 UTC to 09:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 08:51 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:35 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on March 26, 2025 from 08:35:00 UTC to 09:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 08:32 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 UTC
Scheduled - we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in North America region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.

Maintenance Details:
- Date: 2025-03-25
- Time: 18:00 to 22:00 (UTC)
- Duration: [4] hours
- Affected Service: Data Security (SaaS Security API)

What to Expect:
- Temporary service interruption

Mar 26, 03:54 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:30 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 26, 2025 from 06:30:00 UTC to 07:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 26, 06:08 UTC
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 18:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 UTC
Scheduled - we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.

Maintenance Details:
- Date: 2025-03-25
- Time: 18:00 to 22:00 (UTC)
- Duration: [4] hours
- Affected Service: Data Security (SaaS Security API)

What to Expect:
- Temporary service interruption

Mar 25, 17:27 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 9, 19:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 20, 16:26 UTC
Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 UTC
Scheduled - we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.

Maintenance Details:
- Date: 2025-03-24
- Time: 19:00 to 23:00 (UTC)
- Duration: [4] hours
- Affected Service: Data Security (SaaS Security API)

What to Expect:
- Temporary service interruption

Mar 24, 05:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 20, 16:25 UTC
Mar 23, 2025
Completed - The scheduled maintenance has been completed.
Mar 23, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 12:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for March 23th from noon UTC to 8:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Mar 5, 11:27 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 07:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for March 23th from 7:00 AM UTC to 3:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Mar 5, 11:26 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 02:30 UTC
Scheduled - We have a planned service maintenance for DLP FileManager NAM Region [hawkeye.services-edge.paloaltonetworks.com]. To do Service Upgrades on March 23, 2025 from 2:30 UTC to 3:30 UTC. The service maintenance will affect the United States regions.

Customer Impact: During this scheduled maintenance, customers may experience intermittent disconnects.

Mar 20, 17:36 UTC
Mar 22, 2025
Completed - The scheduled maintenance has been completed.
Mar 22, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:00 UTC
Scheduled - We have a planned service maintenance for DLP FileManager APAC Region [hawkeye.services-edge.paloaltonetworks.com] To do Service Upgrades on March 22, 2025 from 17:00 UTC to 21:00 UTC. The service maintenance will affect the United States regions.

Customer Impact: During this scheduled maintenance, customers may experience intermittent disconnects.

Mar 20, 17:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 15:01 UTC
Scheduled - WHAT & WHY: To continue to maintain our security posture, IT will be applying the latest OS patches released by the vendor on the Snaplogic production cluster. All of the Snaplogic production servers will be patched and rebooted.

Please refer to the change CHG0097027 for more information.



DATE/TIME: Planned start Time : 2025-03-22 08:00:00 TO Planned end date : 2025-03-22 12:00:00



SYSTEMS IMPACTED: There is no expected service interruption to Snaplogic. Tasks will be monitored by Snaplogic administrators and corrective action will be taken as necessary.


SUPPORT: Please reach out to #it-snaplogic-support (Slack) should you have any post-maintenance issues or questions.




Thank you for keeping Palo Alto Networks secure!

Mar 19, 10:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:00 UTC
Scheduled - WHAT & WHY: To continue to maintain our security posture and to optimize our infrastructure vulnerability management process, we are applying our monthly security patch to Linux production servers on paloaltonetworks.local, paint.local, and panweng.org domains through BigFix.

For details, pls refer to CHG0096821.


WHEN: Friday, March 21, 8:00 PM PT -Saturday, March 22 8:00 AM PT. The extended maintenance window is to address any manual patching.


SYSTEMS OR SERVICES IMPACTED: Because of the distributed nature of these applications, there is no expected service interruption to any of the applications residing on these servers. With the servers being rebooted, the applications will failover to the secondary servers as patching takes place in phases.

SUPPORT: Please reach out to the IT Help Desk with any post-maintenance issues.

Mar 12, 16:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 03:00 UTC
Scheduled - WHAT: Apply Monthly Security Patch to Windows Prod Servers on PALOALTONETWORKS.LOCAL, PANIT.LOCAL and PANWENG.ORG domains through Bigifx.

Refer to the change request: CHG0096565 for details.

WHEN: Friday, March 21st, 8:00 PM PST – Saturday, March 22nd, 8:00 PM PST
Note - Might get extended to address any manual patching

SYSTEMS OR SERVICES IMPACTED: This is part of our infrastructure vulnerability patch management process. There is no expected service interruption to any of the applications residing on these servers due to the distributed nature of these applications.

These servers will be rebooted as communicated with the server/application owners, but the applications will fail over to the secondary servers as the patching is conducted in phases.

SUPPORT PLAN: Please reach out to the IT Service Desk with any issues post maintenance

Thank you for keeping Palo Alto Networks secure!
Palo Alto Networks - IT Help Desk
Email: helpdesk@paloaltonetworks.com
Slack: #help-desk or Ask Sheldon
ServiceNow: https://helpdesk.paloaltonetworks.com

Mar 12, 16:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 UTC
Scheduled - WHAT: IoT Security (Government) plan to carry on an upgrade maintenance on AWS Account settings.

WHEN: Friday, Mar 21 | 12:00 PM PST - 7:00 PM PST

WHERE: US region

NO ACTION REQUIRED

IMPACT: A small fraction of US customers might have intermittent portal loading issues or temporary data delays. Please ignore inspector offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Mar 21, 18:48 UTC
Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:30 UTC
Scheduled - We have a planned service maintenance for DLP FileManager EU Region [hawkeye.services-edge.paloaltonetworks.com] To do Service Upgrades on March 21, 2025 from 19:30 UTC to 23:30 UTC. The service maintenance will affect the United States regions.

Customer Impact: During this scheduled maintenance, customers may experience intermittent disconnects.

Mar 20, 17:20 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:01 UTC
Scheduled - we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.

Maintenance Details:
- Date: 2025-03-21
- Time: 19:00 to 23:00 (UTC)
- Duration: [4] hours
- Affected Service: Data Security (SaaS Security API)

What to Expect:
- Temporary service interruption

Mar 21, 16:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:30 UTC
Scheduled - For a period of 4 hours, a portion of North America customers will have the impact on UI and scans will be delayed.
During the maintenance the UI for all the Data Security Services including SaaS Security API, SSPM, SaaS Inline, Email DLP and other widgets including AI Access, Behavioural Threats etc will also be impacted.
All operations will resume to normal once the maintenance is completed.

Mar 20, 10:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:31 UTC
Scheduled - WHAT: IoT Security (Government) plan to carry on an upgrade maintenance on AWS Account settings.

WHEN: Friday, Mar 20 | 13:30 PM PST - 19:00 PM PST

WHERE: US gov region

NO ACTION REQUIRED

IMPACT: A small fraction of US customers might have intermittent portal loading issues or temporary data delays. Please ignore inspector offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Mar 20, 16:59 UTC
Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:45 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on March 20, 2025 from 20:45:00 UTC to 21:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:43 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:46 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on March 20, 2025 from 20:45:00 UTC to 21:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:41 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:35 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on March 20, 2025 from 20:35:00 UTC to 21:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:31 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on March 20, 2025 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:29 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:32 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on March 20, 2025 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:26 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:30 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on March 20, 2025 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:26 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:25 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on March 20, 2025 from 20:25:00 UTC to 21:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:25 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on March 20, 2025 from 20:25:00 UTC to 21:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:21 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:21 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on March 20, 2025 from 20:21:00 UTC to 21:21:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:19 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:20 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 20, 2025 from 20:20:00 UTC to 21:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:18 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:18 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on March 20, 2025 from 20:18:00 UTC to 21:18:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:15 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 20, 2025 from 20:15:00 UTC to 21:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:08 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:17 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on March 20, 2025 from 20:15:00 UTC to 21:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:17 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on March 20, 2025 from 20:15:00 UTC to 21:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:08 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:15 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on March 20, 2025 from 20:15:00 UTC to 21:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:16 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on March 20, 2025 from 20:15:00 UTC to 21:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:13 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:16 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on March 20, 2025 from 20:15:00 UTC to 21:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:11 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on March 20, 2025 from 20:10:00 UTC to 21:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:11 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on March 20, 2025 from 20:10:00 UTC to 21:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:09 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:10 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on March 20, 2025 from 20:10:00 UTC to 21:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 19:45 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 20, 2025 from 19:45:00 UTC to 20:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 19:39 UTC
Resolved - This incident has been resolved.
Mar 20, 13:19 UTC
Update - We are continuing to monitor for any further issues.
Mar 20, 13:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 13:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 13:13 UTC
Investigating - WildFire is currently experiencing an issue in Israel Cloud. We are actively working on this issue and will provide another update by 14:00 with further details.

Customer Impact: Delay in sample processing

Workaround: "N/A"

Mar 20, 12:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:45 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on March 20, 2025 from 09:45:00 UTC to 10:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 20, 09:44 UTC
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.