Resolved -
The issue has been resolved, and all services—including the Adminsite—are now fully restored.
Dec 11, 12:38 UTC
Update -
All services are recovered except for the Adminsite; we are actively working to fix this remaining issue.
Dec 11, 11:44 UTC
Investigating -
We are currently investigating this issue.
Dec 11, 11:07 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 11, 11:06 UTC
Investigating -
We are currently experiencing an issue impacting the access to the Admin Site and Customer Support Portal (CSP). Users from multiple regions are currently facing intermittent access issues with Customer Support Portal, Admin Site, Cortex and Strata Cloud Manager. The engineering teams ore engaged on triage and recovery.
Dec 11, 09:43 UTC