Service Under Maintenance

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This page provides status information on Palo Alto Networks Cloud Services.

AutoFocus Operational
Cortex Gateway Operational
Cortex Cloud Under Maintenance
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kindom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Goverment Under Maintenance
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XDR Under Maintenance
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Under Maintenance
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Under Maintenance
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Under Maintenance
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Under Maintenance
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Under Maintenance
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate Operational
90 days ago
100.0 % uptime
Today
FedRAMP High Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
99.97 % uptime
Today
United States - Americas Operational
90 days ago
99.86 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.86 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.86 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
99.86 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America Operational
SaaS API - Singapore Operational
SaaS API - Frankfurt Operational
SaaS API - India Operational
SaaS API - Australia Operational
SaaS API - London Operational
SaaS API - Japan Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
99.97 % uptime
Today
SSPM - North America Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
99.77 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP Operational
90 days ago
99.77 % uptime
Today
APAC (Mumbai) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
99.8 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
98.75 % uptime
Today
Prisma Access DLP Operational
90 days ago
98.75 % uptime
Today
Prisma Cloud Operational
90 days ago
99.95 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.23 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.99 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Prisma Access - Insights Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire US Native Cloud Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
99.46 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
99.39 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
99.98 % uptime
Today
United States - Americas Operational
90 days ago
99.9 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
99.9 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
99.82 % uptime
Today
Cloud NGFW for Azure Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com Operational
AI Runtime Security API Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Data Security (DSPM) Operational
90 days ago
100.0 % uptime
Today
DSPM - North America Operational
90 days ago
100.0 % uptime
Today
DSPM - Europe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Prisma Cloud Scheduled Maintenance [APP] Jan 5, 2026 04:00-05:00 UTC

We will be upgrading infrastructure during this time and expect about 10 minutes of impact to availability in the app stack.
Posted on Dec 20, 2025 - 17:29 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Jan 11, 2026 05:00-13:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for January 11th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 10:02 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Regions Jan 11, 2026 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan regions. The maintenance is scheduled for January 11th from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 09:58 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom Regions Jan 11, 2026 09:59-17:59 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for January 11th from noon to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 10:00 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Jan 25, 2026 05:00-13:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for January 25th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 12:59 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Jan 25, 2026 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for January 25th from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 12:56 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom Regions Jan 25, 2026 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for January 25th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 12:58 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Feb 1, 2026 05:00-13:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for February 1st from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 13:01 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Feb 8, 2026 05:00-13:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for February 8th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 14:06 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Feb 8, 2026 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for February 8th from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 14:04 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom Regions Feb 8, 2026 08:00-16:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for February 8th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 14:03 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Feb 22, 2026 05:00-13:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for February 22th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 14:11 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Feb 22, 2026 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for February 22th from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 14:11 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom Regions Feb 22, 2026 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for February 22th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 14, 2025 - 14:09 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Mar 1, 2026 05:00-13:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for March 1st from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Dec 15, 2025 - 15:09 UTC
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Resolved - This incident has been resolved.
Dec 19, 16:56 UTC
Monitoring - Prisma cloud is experiencing issues with alerts in the app4 stack. Some alert functionality may not be available.
Dec 19, 16:25 UTC
Completed - The scheduled maintenance has been completed.
Dec 19, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 05:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:47 UTC
Completed - The scheduled maintenance has been completed.
Dec 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 01:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:45 UTC
Completed - The scheduled maintenance has been completed.
Dec 19, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:44 UTC
Dec 18, 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 17:00 UTC
Scheduled - WHAT: IoT Security (Australia) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Friday, Dec 19 | 4:00 AM AEDT -8:00 AM AEDT

WHERE: Australia

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 16, 23:41 UTC
Completed - The scheduled maintenance has been completed.
Dec 18, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 05:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:40 UTC
Completed - The scheduled maintenance has been completed.
Dec 18, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 00:00 UTC
Scheduled - WHAT: IoT Security (United States) plan to carry on an upgrade maintenance on IoT Security product Database .

WHEN: Wednesday, Dec 17 | 4:00 PM PST -7:00 PM PST

WHERE: United States

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 16, 23:29 UTC
Completed - The scheduled maintenance has been completed.
Dec 18, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:38 UTC
Dec 17, 2025
Resolved - This incident has been resolved.
Dec 17, 22:14 UTC
Monitoring - One of our detectors experienced an issue that caused false positive blocking with scanning category. Customers were blocked from accessing some benign URLs. We have identified and disabled the false positive signatures to resume customer utility.
Dec 16, 21:15 UTC
Completed - The scheduled maintenance has been completed.
Dec 17, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 17:00 UTC
Scheduled - WHAT: IoT Security (EU/Germany) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Wednesday, Dec 17 | 6:00 PM CET -10:00 PM CET

WHERE: EU/Germany

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 16, 23:39 UTC
Completed - The scheduled maintenance has been completed.
Dec 17, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:35 UTC
Dec 16, 2025
Completed - The scheduled maintenance has been completed.
Dec 16, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 05:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 17:37 UTC
Dec 15, 2025
Completed - The scheduled maintenance has been completed.
Dec 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 17:00 UTC
Scheduled - WHAT: IoT Security (EU/Germany) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Monday, Dec 15 | 6:00 PM CET -10:00 PM CET

WHERE: EU/Germany

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 11, 18:44 UTC
Completed - The scheduled maintenance has been completed.
Dec 15, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 16:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 21:28 UTC
Completed - The scheduled maintenance has been completed.
Dec 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 18:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Australia Region on Dec 15th from 18:00 to 20:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Dec 12, 01:16 UTC
Dec 14, 2025
Completed - The scheduled maintenance has been completed.
Dec 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 05:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for December 14th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 10, 19:04 UTC
Completed - The scheduled maintenance has been completed.
Dec 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 23:00 UTC
Scheduled - WHAT: IoT Security (Canada) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Saturday, Dec 13 | 5:00 PM CST -8:00 PM CST

WHERE: Canada

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 11, 18:41 UTC
Dec 13, 2025
Completed - The scheduled maintenance has been completed.
Dec 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 01:00 UTC
Scheduled - WHAT: IoT Security (Australia) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Saturday, Dec 13 | 12:00 PM AEDT -4:00 PM AEDT

WHERE: Australia

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 11, 18:34 UTC
Completed - The scheduled maintenance has been completed.
Dec 13, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 18:31 UTC
Scheduled - WHAT: IoT Security (Japan) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Saturday, Dec 13 | 7:00 AM JST -10:00 AM JST

WHERE: Japan

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 11, 18:28 UTC
Dec 12, 2025
Resolved - This incident has been resolved.
Dec 12, 23:18 UTC
Monitoring - A fix has been implemented. We are currently monitoring the system
Dec 12, 20:09 UTC
Identified - The issue has been identified. A fix is being implemented. We will provide the next update once the fix is deployed.
Dec 12, 19:27 UTC
Update - We are actively working to resolve this and will provide another update as more information becomes available
Dec 12, 18:39 UTC
Investigating - We are currently investigating this issue.
Dec 12, 16:43 UTC
Completed - The scheduled maintenance has been completed.
Dec 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 17:00 UTC
Scheduled - WHAT: IoT Security (United Kingdom) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Friday, Dec 12| 5:00 PM UTC -9:00 PM UTC

WHERE: United Kingdom

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 11, 18:24 UTC
Dec 11, 2025
Completed - The scheduled maintenance has been completed.
Dec 11, 23:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:25 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on December 11, 2025 from 22:25:00 UTC to 23:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 22:21 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:40 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on December 11, 2025 from 21:40:00 UTC to 22:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:38 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:41 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on December 11, 2025 from 21:40:00 UTC to 22:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:38 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:41 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on December 11, 2025 from 21:40:00 UTC to 22:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:39 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:40 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on December 11, 2025 from 21:40:00 UTC to 22:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:38 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 21:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:20 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on December 11, 2025 from 21:20:00 UTC to 21:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:16 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 21:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:20 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on December 11, 2025 from 21:20:00 UTC to 21:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:15 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 21:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:15 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on December 11, 2025 from 21:15:00 UTC to 21:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:13 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:16 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on December 11, 2025 from 21:15:00 UTC to 21:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:14 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:16 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on December 11, 2025 from 21:15:00 UTC to 21:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 21:14 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 21:27 UTC
Resolved - This incident has been resolved.
Dec 11, 19:41 UTC
Investigating - We are currently investigating this issue.
Dec 11, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 21:25 UTC
Resolved - The issue has been resolved, and all services—including the Adminsite—are now fully restored.
Dec 11, 12:38 UTC
Update - All services are recovered except for the Adminsite; we are actively working to fix this remaining issue.
Dec 11, 11:44 UTC
Investigating - We are currently investigating this issue.
Dec 11, 11:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 11:06 UTC
Investigating - We are currently experiencing an issue impacting the access to the Admin Site and Customer Support Portal (CSP). Users from multiple regions are currently facing intermittent access issues with Customer Support Portal, Admin Site, Cortex and Strata Cloud Manager. The engineering teams ore engaged on triage and recovery.
Dec 11, 09:43 UTC
Resolved - This incident has been resolved.
Dec 11, 12:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 12:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 11, 12:33 UTC
Update - We are continuing to investigate this issue.
Dec 11, 09:34 UTC
Investigating - WildFire is currently experiencing an issue in multiple Cloud. We are actively working on this issue and will provide another update by 11:00 AM UTC with further details.

Customer Impact: Unable to login to Wildfire Portals

Workaround: N/A

Dec 11, 09:19 UTC
Resolved - This incident has been resolved.
Dec 11, 11:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 11:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 11, 11:07 UTC
Investigating - We are currently investigating this issue.
Dec 11, 09:19 UTC
Resolved - We have monitored the situation and verified the fix.
Dec 11, 04:45 UTC
Monitoring - We have deployed a fix and are monitoring the situation. Will report back in 15 minutes.
Dec 11, 00:38 UTC
Identified - We have identified the issue and are quickly preparing a fix. ETA is under 30 minutes
Dec 11, 00:27 UTC
Investigating - We are currently investigating this issue.
Dec 11, 00:17 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 01:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:32 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on December 11, 2025 from 00:30:00 UTC to 01:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:28 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:31 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on December 11, 2025 from 00:30:00 UTC to 01:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:28 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:31 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on December 11, 2025 from 00:30:00 UTC to 01:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:28 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:30 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on December 11, 2025 from 00:30:00 UTC to 01:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:28 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 00:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:05 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on December 11, 2025 from 00:05:00 UTC to 00:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:02 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:05 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on December 11, 2025 from 00:05:00 UTC to 00:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:02 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:05 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on December 11, 2025 from 00:05:00 UTC to 00:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 11, 00:01 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:00 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on December 11, 2025 from 00:00:00 UTC to 00:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 10, 23:59 UTC
Dec 10, 2025
Completed - The scheduled maintenance has been completed.
Dec 10, 23:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:20 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on December 10, 2025 from 23:20:00 UTC to 23:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 10, 23:17 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 23:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:21 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on December 10, 2025 from 23:20:00 UTC to 23:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 10, 23:17 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 23:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:20 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on December 10, 2025 from 23:20:00 UTC to 23:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 10, 23:16 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 23:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:21 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on December 10, 2025 from 23:20:00 UTC to 23:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 10, 23:16 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on December 10, 2025 from 23:00:00 UTC to 23:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Dec 10, 22:55 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:01 UTC
Scheduled - WHAT: IoT Security (Switzerland) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Thursday, Dec 10 | 6:00 PM CET - 10:00 PM CET

WHERE: Switzerland

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Dec 8, 22:25 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 21:23 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 UTC
Scheduled - We have a scheduled maintenance for edgeService(IoT) in all regions. The maintenance is scheduled for December 10th from 17:00 to 19:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Dec 9, 00:16 UTC
Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 04:00 UTC
Scheduled - We have a scheduled maintenance for Cloud User-ID (CUID) in Americas, and Europe Region. The maintenance is scheduled for December 10th from 04:00 to 06:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Dec 8, 20:04 UTC