Get webhook notifications whenever Palo Alto Networks Cloud Services creates an incident, updates an incident, resolves an incident or changes a component status.
Update - We are continuing to investigate this issue.
Mar 26, 2025 - 21:03 UTC
Investigating - At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Mar 26, 2025 - 21:01 UTC
Identified - AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.
Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. This issue also impacts data availability on the WildFire Dashboard in SCM.
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for April 6th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Mar 18, 2025 - 10:56 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 6th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Mar 18, 2025 - 10:59 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for April 13th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Mar 18, 2025 - 11:02 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for April 27th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Mar 18, 2025 - 11:05 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for April 27th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Mar 18, 2025 - 11:06 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 27th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Mar 18, 2025 - 11:04 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 UTC
Scheduled -
we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in North America region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.
Completed -
The scheduled maintenance has been completed.
Apr 2, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 UTC
Scheduled -
WHAT: IoT Security plans to carry on an upgrade maintenance on AWS Account settings.
WHEN: Wed, Apr 1 | 15:00 PM PST - 17:00 PM PST
WHERE: United States
NO ACTION REQUIRED
IMPACT: A small fraction of United States customers might have intermittent portal loading issues or temporary data delays.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Apr 1, 21:55 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 23:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on March 31, 2025 from 21:40:00 UTC to 23:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 21:38 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on March 31, 2025 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 21:31 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on March 31, 2025 from 21:30:00 UTC to 22:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 21:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:10 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on March 31, 2025 from 21:10:00 UTC to 22:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 21:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on March 31, 2025 from 21:05:00 UTC to 22:05:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 21:02 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:04 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:03 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:54 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:04 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on March 31, 2025 from 21:01:00 UTC to 22:01:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 21:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:03 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:50 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:01 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud on March 31, 2025 from 21:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:55 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on March 31, 2025 from 20:55:00 UTC to 21:55:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:55 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on March 31, 2025 from 20:55:00 UTC to 21:55:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:53 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:52 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on March 31, 2025 from 20:50:00 UTC to 21:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:50 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on March 31, 2025 from 20:50:00 UTC to 21:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:41 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:51 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on March 31, 2025 from 20:50:00 UTC to 21:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:52 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on March 31, 2025 from 20:50:00 UTC to 21:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:51 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 31, 2025 from 20:50:00 UTC to 21:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:46 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on March 31, 2025 from 20:45:00 UTC to 21:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:43 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 21:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 31, 2025 from 20:15:00 UTC to 21:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 20:12 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 20:00 UTC
In progress -
Starting Maintenance
Mar 28, 18:13 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 28, 17:57 UTC
Scheduled -
We are cancelling the Maintenance and move to Monday March 31,2025
Mar 28, 17:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 17:20 UTC
Scheduled -
we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.
Completed -
The scheduled maintenance has been completed.
Mar 31, 19:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 18:50 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on March 31, 2025 from 18:50:00 UTC to 19:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 31, 18:48 UTC
Resolved -
WildFire experienced an issue in the Wildifre Public Cloud. The problem started on March 31st, 2025, at 17:00 UTC and was resolved on April 1st, 2025, at 16:00 UTC.
Customer Impact: Some of the Firewalls may have cert verification issues.
Completed -
The scheduled maintenance has been completed.
Mar 30, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 12:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for March 30th from noon UTC to 8:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Mar 5, 11:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 30, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 07:01 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for March 30th from 7:00 AM UTC to 5:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Mar 5, 11:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 30, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 07:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for March 30th from 7:00 AM UTC to 3:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Mar 5, 11:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 30, 14:00 UTC
Update -
Due to unforeseen technical complications the engineering team is extending the maintenance window by 3 hours.
Mar 30, 11:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 07:02 UTC
Scheduled -
WHAT: The Prisma Cloud Compute team will perform an emergency maintenance patch on the Compute console. No other changes will be introduced in this version.
WHEN: Mar 30th, 2025 from 07:00AM UTC to 11:00AM UTC.
IMPACT: During the maintenance, customers may experience intermittent failures across services as they get patched. It's a rolling patch update, and the Prisma cloud compute consoles are expected to be down only for a few minutes. No actions are needed from the customer.
For any issues with the Prisma Cloud Compute, please reach out to the Palo alto networks Prisma Cloud support team.
Mar 28, 17:26 UTC
Resolved -
This incident has been resolved.
Mar 30, 10:27 UTC
Investigating -
We are investigating the SD-WAN SCM UI outage in the FedRamp region. This page will be updated as progress is made toward resolution.
Mar 29, 13:05 UTC
Resolved -
This incident has been resolved.
Mar 29, 04:33 UTC
Investigating -
At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access China instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We will be scheduling a maintenance window for your tenant to facilitate this upgrade. We will execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Mar 26, 21:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 20:00 UTC
Scheduled -
WHAT: IoT Security plans to carry on an upgrade maintenance on AWS Account settings.
WHEN: Wed, Mar 28 | 13:00 PM PST - 14:00 PM PST
WHERE: Europe, UK and Switzerland regions
NO ACTION REQUIRED
IMPACT: A small fraction of Europe, UK and Switzerland customers might have intermittent portal loading issues or temporary data delays.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Mar 28, 19:11 UTC
Resolved -
This incident has been resolved.
Mar 28, 12:13 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 28, 12:13 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 28, 12:13 UTC
Investigating -
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A
Mar 28, 08:46 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 07:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:00 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in North America region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:35 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:41 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:41 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud from March 27, 2025 23:40:00 UTC to March 28, 2025 00:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud from March 27, 2025 23:35:00 UTC to March 28, 2025 00:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:32 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:26 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:32 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud from March 27, 2025 23:30:00 UTC to March 28, 2025 00:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:25 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud from March 27, 2025 23:25:00 UTC to March 28, 2025 00:25:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:21 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:21 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:18 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:21 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:17 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:20 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud from March 27, 2025 23:20:00 UTC to March 28, 2025 00:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud from March 27, 2025 22:15:00 UTC to March 28, 2025 00:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 22:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud from March 27, 2025 23:15:00 UTC to March 28, 2025 00:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:10 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 22:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:12 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:12 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:09 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 00:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:11 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud from March 27, 2025 23:10:00 UTC to March 28, 2025 00:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 23:05 UTC
Completed -
The scheduled maintenance has been completed.
Mar 27, 23:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:55 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on March 27, 2025 from 22:55:00 UTC to 23:55:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 22:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 27, 23:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 27, 2025 from 22:15:00 UTC to 23:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 27, 22:10 UTC
Completed -
The scheduled maintenance has been completed.
Mar 27, 20:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:53 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled maintenance has been completed.
Mar 27, 20:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:25 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Frankfurt region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled maintenance has been completed.
Mar 27, 18:24 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 27, 18:23 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 27, 18:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 17:00 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Singapore region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled maintenance has been completed.
Mar 27, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 UTC
Scheduled -
WHAT: IoT Security plans to carry on an upgrade maintenance on AWS Account settings.
WHEN: Wed, Mar 26 | 15:00 PM PST - 18:00 PM PST
WHERE: Canada region
NO ACTION REQUIRED
IMPACT: A small fraction of Canada customers might have intermittent portal loading issues or temporary data delays.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Mar 26, 20:22 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 23:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:45 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in India region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled maintenance has been completed.
Mar 26, 21:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 26, 19:58 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Australia region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled Maintenance for Data Security (SaaS Inline) in Japan region completed.
Mar 26, 19:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:10 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in Japan region to upgrade our backend store to improve performance and reliability. During this time, some of the SaaS Inline functionality along with Threat or BA will be impacted
Completed -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 26, 19:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 17:30 UTC
Scheduled -
We'll be performing scheduled maintenance on our Data Security (SaaS Inline) in London region to upgrade our backend store to improve performance and reliability. During this time, some of the Saas Inline functionality along with Threat or BA will be impacted
Completed -
The scheduled maintenance has been completed.
Mar 26, 13:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:50 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on March 26, 2025 from 12:50:00 UTC to 13:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 12:49 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 13:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on March 26, 2025 from 12:15:00 UTC to 13:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 12:12 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 13:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on March 26, 2025 from 12:15:00 UTC to 13:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 11:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 13:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:05 UTC
Scheduled -
We have a planned service maintenance for WildFire "Saudi Arabia" Cloud on March 26, 2025 from 12:05:00 UTC to 13:05:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 11:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on March 26, 2025 from 12:00:00 UTC to 13:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 11:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 12:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:55 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on March 26, 2025 from 11:55:00 UTC to 12:55:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 11:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 12:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:40 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud on March 26, 2025 from 11:40:00 UTC to 12:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 11:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on March 26, 2025 from 11:30:00 UTC to 12:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 11:11 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 12:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:00 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on March 26, 2025 from 11:00:00 UTC to 12:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 26, 2025 from 11:00:00 UTC to 12:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:55 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:56 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on March 26, 2025 from 10:56:00 UTC to 11:56:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:55 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:34 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on March 26, 2025 from 10:34:00 UTC to 11:34:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on March 26, 2025 from 10:15:00 UTC to 11:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:12 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:10 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on March 26, 2025 from 10:10:00 UTC to 11:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:06 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:10 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on March 26, 2025 from 10:10:00 UTC to 11:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 10:06 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on March 26, 2025 from 09:00:00 UTC to 11:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 08:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 10:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on March 26, 2025 from 09:45:00 UTC to 10:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 09:44 UTC
Resolved -
The services are in recovery, and we are continuing to monitor.
Mar 26, 10:42 UTC
Monitoring -
We identified an issue causing services degradation in Prisma Access Browser services, we are working to resolve it. We issued a fix and we are monitoring the services.
Mar 26, 08:43 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 10:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:30 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on March 26, 2025 from 09:30:00 UTC to 10:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 09:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on March 26, 2025 from 09:30:00 UTC to 10:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 09:28 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 09:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:55 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on March 26, 2025 from 08:55:00 UTC to 09:55:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 08:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 09:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on March 26, 2025 from 08:35:00 UTC to 09:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 08:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 UTC
Scheduled -
we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in North America region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.
Completed -
The scheduled maintenance has been completed.
Mar 26, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 26, 2025 from 06:30:00 UTC to 07:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 26, 06:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 18:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 UTC
Scheduled -
we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.
Completed -
The scheduled maintenance has been completed.
Mar 24, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 UTC
Scheduled -
we'll be performing scheduled maintenance on our Data Security (SaaS Security API) in Singapore region to migrate our backend store to improve performance and reliability. During this time, the UI will be unavailable and the scans will be delayed.