In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 2026 - 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 2026 04:30-12:30 UTC
Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.

Mar 02, 2026 - 22:49 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

AutoFocus Operational
Cortex Gateway Operational
Cortex Cloud Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kindom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Goverment Operational
90 days ago
99.89 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XDR Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.89 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.89 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.89 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate Operational
90 days ago
99.89 % uptime
Today
FedRAMP High Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government Moderate Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
United States - Government High Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) Operational
90 days ago
99.86 % uptime
Today
SaaS API - North America Operational
SaaS API - Singapore Operational
SaaS API - Frankfurt Operational
SaaS API - India Operational
SaaS API - Australia Operational
SaaS API - London Operational
SaaS API - Japan Operational
FedRAMP Moderate IL2 Operational
90 days ago
99.86 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Under Maintenance
90 days ago
99.96 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.98 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.93 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Prisma Access - Insights Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
United States - Fed Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire UK Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire U.S. Government Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire India Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire France Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
99.99 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire AWF PubSec Cloud(FRM) Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire EU Regulated Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire US Native Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Delhi Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Brazil Cloud Operational
90 days ago
99.99 % uptime
Today
MLAV Cloud Operational
90 days ago
100.0 % uptime
Today
APAC - Taiwan Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
Cloud Discovery Operational
90 days ago
100.0 % uptime
Today
Cloud Deployment Operational
90 days ago
100.0 % uptime
Today
Cloud IP-Tag Collection Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Degraded Performance
90 days ago
100.0 % uptime
Today
N.Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N.California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Canada Central (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Calgary (ca-west-1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure Operational
90 days ago
99.99 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
99.63 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
canadaeast Operational
90 days ago
100.0 % uptime
Today
centralindia Operational
90 days ago
100.0 % uptime
Today
francecentral Operational
90 days ago
100.0 % uptime
Today
germanywestcentral Operational
90 days ago
100.0 % uptime
Today
israelcentral Operational
90 days ago
100.0 % uptime
Today
italynorth Operational
90 days ago
100.0 % uptime
Today
japanwest Operational
90 days ago
100.0 % uptime
Today
koreacentral Operational
90 days ago
100.0 % uptime
Today
mexicocentral Operational
90 days ago
100.0 % uptime
Today
newzealandnorth Operational
90 days ago
100.0 % uptime
Today
norwayeast Operational
90 days ago
100.0 % uptime
Today
southafricanorth Operational
90 days ago
100.0 % uptime
Today
southcentralus Operational
90 days ago
100.0 % uptime
Today
southindia Operational
90 days ago
100.0 % uptime
Today
spaincentral Operational
90 days ago
100.0 % uptime
Today
swedencentral Operational
90 days ago
100.0 % uptime
Today
switzerlandnorth Operational
90 days ago
100.0 % uptime
Today
switzerlandwest Operational
90 days ago
100.0 % uptime
Today
uaenorth Operational
90 days ago
100.0 % uptime
Today
westcentralus Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
99.97 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
100.0 % uptime
Today
US Central - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Content Package (Applications and Threats Package) Operational
DNS Security Operational
90 days ago
99.99 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
99.98 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
99.99 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com Operational
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
99.99 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Data Security (DSPM) Operational
90 days ago
100.0 % uptime
Today
DSPM - North America Operational
90 days ago
100.0 % uptime
Today
DSPM - Europe Operational
90 days ago
100.0 % uptime
Today
Prisma AIRS Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security API Operational
90 days ago
100.0 % uptime
Today
AI Model Security Operational
90 days ago
100.0 % uptime
Today
AI Red Teaming Operational
90 days ago
100.0 % uptime
Today
Device Broker Service Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

scheduled maintenance for the Device Broker Service in the Europe region Apr 22, 2026 16:00-17:00 UTC

We have scheduled maintenance for the Device Broker Service in the Europe region. This is set for April 22, 2026, from 16:00 to 17:00 UTC. Customers may encounter intermittent disconnections during this window.
Posted on Apr 21, 2026 - 23:28 UTC

WildFire Signature Delivery (US West Region) Apr 22, 2026 19:00-20:00 UTC

We will be performing scheduled maintenance on our signature delivery infrastructure specifically serving the US West region.

During this window, there will be a brief period of approximately 60 minutes where signature updates may be delayed for customers in this region.

Customer Impact: A brief delay in the continuous (24/7) delivery of malware prevention signatures to US West region Next-Generation Firewall (NGFW) and Prisma Access customers. All other regions remain unaffected.

Posted on Apr 20, 2026 - 23:44 UTC

Prisma Cloud [APP2.EU]: 26.4.1 Scheduled Release Apr 22, 2026 22:00 - Apr 23, 2026 06:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:54 UTC

IoT Security (United States - Government) Scheduled Maintenance Apr 22, 2026 23:00 - Apr 23, 2026 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 21, 2026 - 21:07 UTC
Scheduled - WHAT: IoT Security (United States - Government) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Wednesday, Apr 22 | 4:00 PM PDT - Apr 22 | 9:00 PM PDT

WHERE: United States - Government

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Apr 21, 2026 - 20:41 UTC

Scheduled Maintenance for FileMgr in Germany and UK Regions Apr 23, 2026 20:00 - Apr 24, 2026 00:00 UTC

We have a scheduled maintenance for FileMgr in Germany, UK Regions on April 23rd from 20:00 to April 24th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Apr 21, 2026 - 00:38 UTC

Prisma Cloud [APP.EU]: 26.4.1 Scheduled Release Apr 23, 2026 22:00 - Apr 24, 2026 06:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:55 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Apr 26, 2026 02:00-10:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for April 26th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 16:42 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Apr 26, 2026 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for April 26th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 06:58 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Apr 26, 2026 12:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:06 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 26th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 2026 - 07:00 UTC

Prisma Cloud [APP.GOV]: 26.4.1 Scheduled Release Apr 28, 2026 00:00-06:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:56 UTC

Prisma Cloud Compute Scheduled Upgrade - Quinn update 4 hotfix 1 (34.04) - app.gov FedRAMP High Apr 28, 2026 00:00-01:00 UTC

We have an upgrade for Prisma Cloud Compute to Quinn update 4 hotfix 1 (version 34.04) scheduled for Apr 28, 2026 from 00:00 UTC to 03:00 UTC.

Users may experience intermittent failures in the Compute component during this window. No other Prisma Cloud components will be affected.

For more information about the release, please refer to the following documentation:
https://docs.prismacloud.io/en/enterprise-edition/rn/look-ahead-planned-updates-prisma-cloud/look-ahead-secure-the-runtime

Posted on Apr 13, 2026 - 13:11 UTC

Prisma Cloud [APP4]: 26.4.1 Scheduled Release Apr 30, 2026 04:30-12:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:56 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region May 3, 2026 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 3rd from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 07:05 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 3, 2026 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 3rd from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 07:08 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region May 10, 2026 02:00-10:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for May 10th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 16:43 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region May 17, 2026 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:22 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 17th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 2026 - 07:20 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 17, 2026 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 17th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 07:14 UTC

Prisma Cloud [APP.GOV]: 26.5.1 Scheduled Release May 19, 2026 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Apr 06, 2026 - 15:14 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region May 31, 2026 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 31st from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 08:23 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 31, 2026 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 31st from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 08:24 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Jun 7, 2026 02:00-10:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for June 7th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 16:44 UTC
Apr 22, 2026
Completed - The scheduled maintenance has been completed.
Apr 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:00 UTC
Scheduled - We have scheduled maintenance for the Device Broker Service in the Americas region. This is set for April 22, 2026, from 03:00 to 04:00 UTC. Customers may encounter intermittent disconnections during this window.
Apr 21, 23:24 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 19:52 UTC
Apr 21, 2026
Completed - The scheduled maintenance has been completed.
Apr 21, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 19:50 UTC
Apr 20, 2026
Completed - The scheduled maintenance has been completed.
Apr 20, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 16:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 19:50 UTC
Completed - The scheduled maintenance has been completed.
Apr 20, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 19:49 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Resolved - This incident has been resolved.
Apr 17, 22:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 21:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 21:34 UTC
Update - We are continuing to investigate this issue.
Apr 17, 20:39 UTC
Investigating - We are currently investigating this issue.
Apr 17, 20:38 UTC
Resolved - There was a DNS security service issue that occurred at 9:03 AM PDT in the us-central1 region and has been resolved at 10:15 AM PDT.

Customer Impact: This issue may cause the customers in us-central1 to experience high latency with the DNS security service.

Apr 17, 16:00 UTC
Resolved - The issue has been resolved and all incident should now be viewable in UIM.
Apr 17, 02:24 UTC
Update - We are continuing to monitor for any further issues.
Apr 16, 23:59 UTC
Monitoring - We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
Apr 16, 23:11 UTC
Identified - We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
Apr 16, 22:14 UTC
Apr 16, 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:59 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:55 UTC
Apr 15, 2026
Completed - The scheduled maintenance has been completed.
Apr 15, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on April 15, 2026 from 22:00:00 UTC to 22:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 21:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on April 15, 2026 from 21:00:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 20:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:53 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:01 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from April 14, 2026 23:00:00 UTC to April 15, 2026 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud from April 14, 2026 23:00:00 UTC to April 15, 2026 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:57 UTC
Apr 14, 2026
Completed - The scheduled maintenance has been completed.
Apr 14, 23:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:30 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on April 14, 2026 from 22:30:00 UTC to 23:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:32 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on April 14, 2026 from 22:30:00 UTC to 23:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:32 UTC
Scheduled - We have a planned service maintenance for WildFire Brazil Cloud on April 14, 2026 from 22:30:00 UTC to 23:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:15 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:16 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:15 UTC
Scheduled - We have a planned service maintenance for WildFire Delhi Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:10 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:16 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:10 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:05 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:04 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:02 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:03 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:05 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:02 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:01 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:46 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:46 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:45 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:46 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:45 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:34 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:31 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on April 14, 2026 from 21:30:00 UTC to 22:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:31 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on April 14, 2026 from 21:30:00 UTC to 22:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:20 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:30 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on April 14, 2026 from 21:30:00 UTC to 22:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:00 UTC
Scheduled - WHAT: IoT Security (United Kingdom) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Tuesday, Apr 14 | 6:00 PM BST - Apr 14 | 10:00 PM BST

WHERE: United Kingdom

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Apr 10, 01:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:53 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 05:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:47 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US Region on April 14th from 03:00 to 07:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Apr 7, 03:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 21:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 19:45 UTC
Apr 13, 2026
Completed - The scheduled maintenance has been completed.
Apr 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 19:00 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on April 13, 2026 from 19:00:00 UTC to 22:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 10, 16:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 17:00 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on April 13, 2026 from 17:00:00 UTC to 20:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 10, 16:28 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 UTC
Scheduled - WHAT: IoT Security (Canada) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Friday, Apr 10 | 6:00 PM EDT - Apr 10 | 10:00 PM EDT

WHERE: Canada

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Apr 10, 01:07 UTC
Apr 10, 2026
Resolved - This incident has been resolved.
Apr 10, 21:32 UTC
Monitoring - A mitigation is applied and we are closely monitoring our system.
Apr 10, 12:16 UTC
Update - Monitoring: We have applied a mitigation and monitoring the system closely.
Apr 10, 09:18 UTC
Update - We are continuing to work on a fix for this issue.
Apr 10, 01:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 20:54 UTC
Update - We are continuing to investigate this issue.
Apr 9, 19:55 UTC
Update - We are continuing to investigate this issue.
Apr 9, 18:22 UTC
Investigating - We are currently investigating this issue.
Apr 9, 18:14 UTC
Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on April 09, 2026 from 17:00:00 UTC to 19:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 9, 16:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:00 UTC
Scheduled - WHAT: IoT Security (Canada) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Wednesday, Apr 8 | 6:00 PM EST - Apr 8 | 10:00 PM EST

WHERE: Canada

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Apr 7, 04:06 UTC
Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 19:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 UTC
Scheduled - We are planning scheduled maintenance for our signature delivery infrastructure.
During this maintenance window, there will be a brief delay in the delivery of malware prevention signatures. This delay is estimated to last approximately 15 minutes.

Customer Impact: A brief delay in the continuous (24/7) delivery of malware prevention signatures to global Next-Generation Firewall (NGFW) and Prisma Access customers.

Apr 2, 18:54 UTC
Resolved - This incident has been resolved.
Apr 8, 17:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 17:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 17:48 UTC
Update - We are continuing to investigate this issue.
Apr 8, 16:41 UTC
Investigating - We are currently investigating this issue.
Apr 8, 16:36 UTC