Get webhook notifications whenever Palo Alto Networks Cloud Services creates an incident, updates an incident, resolves an incident or changes a component status.
Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
We have scheduled maintenance for the Device Broker Service in the Europe region. This is set for April 22, 2026, from 16:00 to 17:00 UTC. Customers may encounter intermittent disconnections during this window. Posted on
Apr 21, 2026 - 23:28 UTC
We will be performing scheduled maintenance on our signature delivery infrastructure specifically serving the US West region.
During this window, there will be a brief period of approximately 60 minutes where signature updates may be delayed for customers in this region.
Customer Impact: A brief delay in the continuous (24/7) delivery of malware prevention signatures to US West region Next-Generation Firewall (NGFW) and Prisma Access customers. All other regions remain unaffected. Posted on
Apr 20, 2026 - 23:44 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 21, 2026 - 21:07 UTC
Scheduled -
WHAT: IoT Security (United States - Government) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Apr 21, 2026 - 20:41 UTC
We have a scheduled maintenance for FileMgr in Germany, UK Regions on April 23rd from 20:00 to April 24th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window. Posted on
Apr 21, 2026 - 00:38 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for April 26th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 16:42 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for April 26th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 06:58 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:26 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:06 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 26th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 2026 - 07:00 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 3rd from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 07:05 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 3rd from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 07:08 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for May 10th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 16:43 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:22 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 17th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 2026 - 07:20 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 17th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 07:14 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 31st from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 08:23 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 31st from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 08:24 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for June 7th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Apr 15, 2026 - 16:44 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:00 UTC
Scheduled -
We have scheduled maintenance for the Device Broker Service in the Americas region. This is set for April 22, 2026, from 03:00 to 04:00 UTC. Customers may encounter intermittent disconnections during this window.
Apr 21, 23:24 UTC
Resolved -
The issue has been resolved and all incident should now be viewable in UIM.
Apr 17, 02:24 UTC
Update -
We are continuing to monitor for any further issues.
Apr 16, 23:59 UTC
Monitoring -
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
Apr 16, 23:11 UTC
Identified -
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
Apr 16, 22:14 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on April 15, 2026 from 22:00:00 UTC to 22:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 15, 21:32 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 21:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on April 15, 2026 from 21:00:00 UTC to 21:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 15, 20:51 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 00:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud from April 14, 2026 23:00:00 UTC to April 15, 2026 00:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:57 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud from April 14, 2026 23:00:00 UTC to April 15, 2026 00:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:57 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on April 14, 2026 from 22:30:00 UTC to 23:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:32 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud on April 14, 2026 from 22:30:00 UTC to 23:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:32 UTC
Scheduled -
We have a planned service maintenance for WildFire Brazil Cloud on April 14, 2026 from 22:30:00 UTC to 23:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:15 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:11 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:16 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:11 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Delhi Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:10 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:16 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on April 14, 2026 from 22:15:00 UTC to 23:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 22:10 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:04 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:03 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:05 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:00 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on April 14, 2026 from 22:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:46 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:36 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:46 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:36 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:35 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:46 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:35 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on April 14, 2026 from 21:45:00 UTC to 22:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:34 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on April 14, 2026 from 21:30:00 UTC to 22:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud on April 14, 2026 from 21:30:00 UTC to 22:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:20 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on April 14, 2026 from 21:30:00 UTC to 22:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 14, 21:19 UTC
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Apr 10, 01:11 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in US Region on April 14th from 03:00 to 07:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Apr 7, 03:17 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 19:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on April 13, 2026 from 19:00:00 UTC to 22:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 10, 16:29 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 17:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on April 13, 2026 from 17:00:00 UTC to 20:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 10, 16:28 UTC
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Apr 10, 01:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on April 09, 2026 from 17:00:00 UTC to 19:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Apr 9, 16:57 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:00 UTC
Scheduled -
WHAT: IoT Security (Canada) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.
WHEN: Wednesday, Apr 8 | 6:00 PM EST - Apr 8 | 10:00 PM EST
WHERE: Canada
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Apr 7, 04:06 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 19:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 UTC
Scheduled -
We are planning scheduled maintenance for our signature delivery infrastructure. During this maintenance window, there will be a brief delay in the delivery of malware prevention signatures. This delay is estimated to last approximately 15 minutes.
Customer Impact: A brief delay in the continuous (24/7) delivery of malware prevention signatures to global Next-Generation Firewall (NGFW) and Prisma Access customers.
Apr 2, 18:54 UTC