Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 2025 - 03:22 UTC
Update - We are continuing to work on a fix for this issue.
Apr 25, 2025 - 22:07 UTC
Identified - Customers will see delays in new tenants getting activated. Customers might also see delays or failures in adding Devices from the Device Association portal. As a result of the issues with device association, Cloud NGFW instances & Prisma Access firewall instances may be observed to be in Unhealthy state.
Apr 25, 2025 - 18:56 UTC
Monitoring - Fix has been implemented successfully and we are closely monitoring it for stability.
Apr 21, 2025 - 22:42 UTC
Identified - AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.

Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. This issue also impacts data availability on the WildFire Dashboard in SCM.

Workaround: N/A

Mar 17, 2025 - 23:30 UTC
Monitoring - Fix has been implemented successfully and we are closely monitoring it for stability
Apr 15, 2025 - 14:28 UTC
Update - We are still working on implementing the fix and will update once the impacted service is fully restored.
Apr 11, 2025 - 18:19 UTC
Update - A fix has been implemented, and data restoration is in progress. The next update will be on 2025/04/10 15:00 UTC with further details.
Apr 09, 2025 - 16:54 UTC
Identified - Strata Logging Service is currently experiencing issues with SLS metrics in the United States of America. We have identified the issue and actively working on the fix. We will provide another update by 2025/04/09 15:00 UTC with further details.

Customer Impact: Customers in US would not see metrics related to Incoming/Forwarding log rates for last 24 hours in Strata Logging Service UI. No Ingestion or streaming data loss. Restoration for the log rate visualisation in progress

Workaround: NA

Apr 09, 2025 - 12:13 UTC
Investigating - We had a outage for zoom connector from 29th Jan to 12th March
Mar 11, 2025 - 18:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results. see positive results
Apr 08, 2025 - 11:09 UTC
Investigating - We are currently investigating this issue.
Apr 08, 2025 - 10:57 UTC
Investigating - We are experiencing degraded performance in the SCM US region and are working on remediation.
Mar 27, 2025 - 16:02 UTC
Update - We are continuing to investigate this issue.
Mar 26, 2025 - 21:03 UTC
Investigating - At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity.
We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025.
Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.

Mar 26, 2025 - 21:01 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

-Starting 2023, for Prisma Access updates (maintenance activities & incidents) , please visit our new status page, https://sase.status.paloaltonetworks.com/

AutoFocus Degraded Performance
Cortex Gateway Operational
Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate ? Operational
90 days ago
100.0 % uptime
Today
FedRAMP High ? Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
Data Security (SaaS Security API) ? Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America ? Operational
SaaS API - Singapore ? Operational
SaaS API - Frankfurt ? Operational
SaaS API - India ? Operational
SaaS API - Australia ? Operational
SaaS API - London ? Operational
SaaS API - Japan ? Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP ? Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud ? Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.98 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.77 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
99.96 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Prisma Access ? Operational
90 days ago
99.99 % uptime
Today
Americas-Argentina Operational
90 days ago
100.0 % uptime
Today
Americas-Bolivia Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil Central Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil East Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil South Operational
90 days ago
100.0 % uptime
Today
Americas-Canada Central Operational
90 days ago
100.0 % uptime
Today
Americas-Canada East Operational
90 days ago
100.0 % uptime
Today
Americas-Canada West Operational
90 days ago
100.0 % uptime
Today
Americas-Chile Operational
90 days ago
100.0 % uptime
Today
Americas-Colombia Operational
90 days ago
100.0 % uptime
Today
Americas-Costa Rica Operational
90 days ago
100.0 % uptime
Today
Americas-Ecuador Operational
90 days ago
100.0 % uptime
Today
Americas-Mexico Central Operational
90 days ago
100.0 % uptime
Today
Americas-Mexico West Operational
90 days ago
100.0 % uptime
Today
Americas-Panama Operational
90 days ago
100.0 % uptime
Today
Americas-Paraguay Operational
90 days ago
100.0 % uptime
Today
Americas-Peru Operational
90 days ago
100.0 % uptime
Today
Americas-US Central Operational
90 days ago
100.0 % uptime
Today
Americas-US East Operational
90 days ago
100.0 % uptime
Today
Americas-US Northeast Operational
90 days ago
100.0 % uptime
Today
Americas-US Northwest Operational
90 days ago
100.0 % uptime
Today
Americas-US South Operational
90 days ago
100.0 % uptime
Today
Americas-US Southeast Operational
90 days ago
100.0 % uptime
Today
Americas-US Southwest Operational
90 days ago
100.0 % uptime
Today
Americas-US West Operational
90 days ago
100.0 % uptime
Today
Americas-Venezuela Operational
90 days ago
100.0 % uptime
Today
APAC-Australia East Operational
90 days ago
100.0 % uptime
Today
APAC-Australia South Operational
90 days ago
100.0 % uptime
Today
APAC-Australia Southeast Operational
90 days ago
100.0 % uptime
Today
APAC-Bangladesh Operational
90 days ago
100.0 % uptime
Today
APAC-Cambodia Operational
90 days ago
100.0 % uptime
Today
APAC-Hong Kong Operational
90 days ago
100.0 % uptime
Today
APAC-India North Operational
90 days ago
100.0 % uptime
Today
APAC-India South Operational
90 days ago
100.0 % uptime
Today
APAC-India West Operational
90 days ago
100.0 % uptime
Today
APAC-Indonesia Operational
90 days ago
100.0 % uptime
Today
APAC-Japan Central Operational
90 days ago
100.0 % uptime
Today
APAC-Japan South Operational
90 days ago
100.0 % uptime
Today
APAC-Malaysia Operational
90 days ago
100.0 % uptime
Today
APAC-Myanmar Operational
90 days ago
100.0 % uptime
Today
APAC-New Zealand Operational
90 days ago
100.0 % uptime
Today
APAC-Pakistan South Operational
90 days ago
100.0 % uptime
Today
APAC-Pakistan West Operational
90 days ago
100.0 % uptime
Today
APAC-Papua New Guinea Operational
90 days ago
100.0 % uptime
Today
APAC-Philippines Operational
90 days ago
100.0 % uptime
Today
APAC-Singapore Operational
90 days ago
100.0 % uptime
Today
APAC-South Korea Operational
90 days ago
100.0 % uptime
Today
APAC-Taiwan Operational
90 days ago
100.0 % uptime
Today
APAC-Thailand Operational
90 days ago
100.0 % uptime
Today
APAC-Vietnam Operational
90 days ago
100.0 % uptime
Today
EMEA-Andorra Operational
90 days ago
100.0 % uptime
Today
EMEA-Austria Operational
90 days ago
100.0 % uptime
Today
EMEA-Belarus Operational
90 days ago
100.0 % uptime
Today
EMEA-Belgium Operational
90 days ago
100.0 % uptime
Today
EMEA-Bulgaria Operational
90 days ago
100.0 % uptime
Today
EMEA-Croatia Operational
90 days ago
100.0 % uptime
Today
EMEA-Czech Republic Operational
90 days ago
100.0 % uptime
Today
EMEA-Denmark Operational
90 days ago
100.0 % uptime
Today
EMEA-Finland Operational
90 days ago
100.0 % uptime
Today
EMEA-France North Operational
90 days ago
100.0 % uptime
Today
EMEA-France South Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany North Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany South Operational
90 days ago
100.0 % uptime
Today
EMEA-Greece Operational
90 days ago
100.0 % uptime
Today
EMEA-Hungary Operational
90 days ago
100.0 % uptime
Today
EMEA-Ireland Operational
90 days ago
100.0 % uptime
Today
EMEA-Italy Operational
90 days ago
100.0 % uptime
Today
EMEA-Liechtenstein Operational
90 days ago
100.0 % uptime
Today
EMEA-Lithuania Operational
90 days ago
100.0 % uptime
Today
EMEA-Luxembourg Operational
90 days ago
100.0 % uptime
Today
EMEA-Moldova Operational
90 days ago
100.0 % uptime
Today
EMEA-Monaco Operational
90 days ago
100.0 % uptime
Today
EMEA-Netherlands Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Netherlands South Operational
90 days ago
100.0 % uptime
Today
EMEA-Norway Operational
90 days ago
100.0 % uptime
Today
EMEA-Poland Operational
90 days ago
100.0 % uptime
Today
EMEA-Portugal Operational
90 days ago
100.0 % uptime
Today
EMEA-Romania Operational
90 days ago
100.0 % uptime
Today
EMEA-Russia Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Russia Northwest Operational
90 days ago
100.0 % uptime
Today
EMEA-Slovakia Operational
90 days ago
100.0 % uptime
Today
EMEA-Slovenia Operational
90 days ago
100.0 % uptime
Today
EMEA-Spain Central Operational
90 days ago
100.0 % uptime
Today
EMEA-Spain East Operational
90 days ago
100.0 % uptime
Today
EMEA-Sweden Operational
90 days ago
99.93 % uptime
Today
EMEA-Switzerland Operational
90 days ago
100.0 % uptime
Today
EMEA-UK Operational
90 days ago
100.0 % uptime
Today
EMEA-Ukraine Operational
90 days ago
100.0 % uptime
Today
EMEA-Uzbekistan Operational
90 days ago
100.0 % uptime
Today
EMEA-Kenya Operational
90 days ago
100.0 % uptime
Today
EMEA-Nigeria Operational
90 days ago
100.0 % uptime
Today
EMEA-South Africa Central Operational
90 days ago
100.0 % uptime
Today
EMEA-South Africa West Operational
90 days ago
100.0 % uptime
Today
EMEA-Egypt Operational
90 days ago
100.0 % uptime
Today
EMEA-Israel Operational
90 days ago
100.0 % uptime
Today
EMEA-Jordan Operational
90 days ago
100.0 % uptime
Today
EMEA-Kuwait Operational
90 days ago
100.0 % uptime
Today
EMEA-Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
EMEA-Turkey Operational
90 days ago
100.0 % uptime
Today
EMEA-United Arab Emirates Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil South (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-Canada East (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US East (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US Northwest (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US West (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Australia Southeast (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-India West (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Japan Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Singapore (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-South Korea (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-France North (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-Ireland (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-UK (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Prisma Access - Autonomous DEM Operational
90 days ago
100.0 % uptime
Today
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com ? Operational
Prisma Access - Insights ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager ? Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
99.98 % uptime
Today
WildFire U.S. Government Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) ? Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) ? Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Europe Germany Operational
90 days ago
100.0 % uptime
Today
United States - AMERICAS Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Europe United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service ? Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) ? Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) ? Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice ? Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
99.98 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
99.91 % uptime
Today
France ? Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
99.95 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong ? Operational
90 days ago
98.65 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure ? Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com ? Operational
AI Runtime Security API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Apr 27, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for April 27th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:05 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Apr 27, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for April 27th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:06 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Apr 27, 2025 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for April 27th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Mar 18, 2025 - 11:04 UTC

Cloud Identity Engine Scheduled Maintenance in Singapore May 1, 2025 16:00-18:00 UTC

We have a scheduled maintenance for Cloud Identity Engine in Singapore Region.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Apr 23, 2025 - 17:51 UTC

Cloud Identity Engine Scheduled Maintenance in Taiwan May 1, 2025 16:30-18:30 UTC

We have a scheduled maintenance for Cloud Identity Engine in Taiwan Region.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Apr 23, 2025 - 17:56 UTC

Cloud Identity Engine Scheduled Maintenance in Canada May 2, 2025 22:00 - May 3, 2025 00:00 UTC

We have a scheduled maintenance for Cloud Identity Engine in Canada Region.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Apr 23, 2025 - 17:57 UTC

Scheduled Maintenance for FileMgr in United States region May 4, 2025 03:00-05:00 UTC

We have a scheduled maintenance for FileMgr in United States Region. The maintenance is scheduled for May 4th from 3:00 AM UTC to 5:00 PM UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Apr 24, 2025 - 22:52 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region May 4, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for May 4th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:45 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region May 11, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for May 11th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:47 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region May 11, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for May 11th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:46 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 11, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 11th from noon UTC to 8:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:48 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region May 18, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for May 18th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:49 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 18, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 18th from noon UTC to 8:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:50 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region May 25, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for May 25th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 16, 2025 - 08:51 UTC
Apr 26, 2025
Resolved - This incident has been resolved.
Apr 26, 01:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 06:09 UTC
Update - We are continuing to investigate this issue
Apr 24, 22:36 UTC
Investigating - We are currently investigating this issue.
Apr 24, 22:34 UTC
Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 16:00 UTC
Scheduled - We have a scheduled maintenance for Cloud Identity Engine in China Region.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Apr 23, 17:47 UTC
Resolved - This incident has been resolved.
Apr 25, 16:32 UTC
Update - We are continuing to monitor for any further issues.
Apr 25, 15:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 15:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 25, 14:44 UTC
Investigating - We are currently investigating this issue.
Apr 25, 14:42 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 18:43 UTC
Apr 24, 2025
Resolved - The issue has been identified and the fix has been rolled out. Please feel free to reach out the support team if you continue seeing any onboarding issues.
Apr 24, 22:28 UTC
Investigating - Description: The Prisma Access Engineering team is currently investigating an issue that is specifically affecting new tenant onboardings. The problem was first identified on April 24 at 8 AM UTC.

Impact: Existing customer instances are not experiencing any data plane interruptions at this time. At the same time, existing customers can continue to deploy new SPNs as well.

Actions: We are actively working to identify the root cause of the issue and implement necessary fixes. We apologize for any inconvenience caused.

Next Update: The next status update is scheduled to be provided by April 24 at 08:00 PM UTC. Thank you for your patience and understanding as we work to resolve this issue.

Apr 24, 16:27 UTC
Completed - The scheduled maintenance has been completed.
Apr 24, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 14:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 21, 21:03 UTC
Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 03:06 UTC
Apr 23, 2025
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:01 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on April 23rd, 2025 from 22:00 UTC to 23:00 UTC.

Customer Impact: No impact expected.

Apr 23, 20:56 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 16:18 UTC
Resolved - WHAT: IoT Security (US) Experienced a downtime due to DNS failures.

WHEN: Wednesday, April 23 | 10:00 AM PST - 11:00 AM PST

WHERE: US region

IMPACT: US Customers experienced portal downtime.

SUPPORT: We have recovered the services and will work with AWS (DNS hosting service) on Root Cause.

Apr 23, 17:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 21, 20:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 21, 20:47 UTC
Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 11:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:20 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on April 22, 2025 from 11:20:00 UTC to 11:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 11:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 11:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:20 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on April 22, 2025 from 11:20:00 UTC to 11:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 11:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:41 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on April 22, 2025 from 09:40:00 UTC to 10:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:33 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:40 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on April 22, 2025 from 09:40:00 UTC to 10:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:41 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on April 22, 2025 from 09:40:00 UTC to 10:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:34 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:41 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on April 22, 2025 from 09:40:00 UTC to 10:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:40 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on April 22, 2025 from 09:40:00 UTC to 10:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:30 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on April 22, 2025 from 09:30:00 UTC to 10:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:31 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on April 22, 2025 from 09:30:00 UTC to 10:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:32 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on April 22, 2025 from 09:30:00 UTC to 10:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:20 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on April 22, 2025 from 09:20:00 UTC to 09:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:20 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on April 22, 2025 from 09:20:00 UTC to 09:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:15 UTC
Scheduled - We have a planned service maintenance for WildFire "Saudi Arabia" Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:07 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:16 UTC
Scheduled - We have a planned service maintenance for WildFire "South Korea" Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:16 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 08:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:17 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 09:13 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:15 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 08:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:16 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 08:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:15 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on April 22, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 08:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:30 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on April 22, 2025 from 08:30:00 UTC to 09:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 08:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 08:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:25 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on April 22, 2025 from 08:25:00 UTC to 08:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 22, 08:22 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 21, 04:45 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 19:53 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire US Cloud on on April 21, 2025 from 23:00 UTC to April 22, 2025 01:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 22:43 UTC
Apr 21, 2025
Completed - The scheduled maintenance has been completed.
Apr 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire Europe/Japan/Singapore Cloud on April 21, 2025 from 22:00 UTC to 23:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 21:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 21:15 UTC
Scheduled - We have a planned service maintenance for WildFire UK/Canada/Australia/Germany Cloud on April 21, 2025 from 21:15 UTC to 22:15 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 21:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 21:00 UTC
Scheduled - We have a planned service maintenance for WildFire Spain/Italy/South Korea/Israel Cloud on April 21, 2025 from 21:00 UTC to 22:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 20:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:45 UTC
Scheduled - We have a planned service maintenance for WildFire India/Taiwan/Saudi Arabia/Indonesia Cloud on April 21, 2025 from 20:45 UTC to 21:45 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 20:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:15 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar/France/Poland/Switzerland Cloud on April 21, 2025 from 20:15 UTC to 21:15 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 20:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 19:00 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on April 21, 2025 from 19:00 UTC to 20:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 21, 18:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 19:49 UTC
Apr 20, 2025
Completed - The scheduled maintenance has been completed.
Apr 20, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 05:00 UTC
Scheduled - Strata Cloud Manager team will be performing maintenance on the infrastructure. There will not be any impact to the customers network infrastructure and Data Plane. The commits flow may be impacted for a brief period of time during this maintenance period.
Apr 19, 04:53 UTC
Apr 19, 2025
Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - The incident has been resolved.
Apr 17, 09:26 UTC
Monitoring - We identified intermittent failures in the SG region of PAB.
The team applied a mitigation and we are continuing to monitor.

Apr 17, 09:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 16, 22:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 UTC
Update - Update: Changed the start time and duration of the maintenance.
Apr 14, 19:55 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 19:48 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:40 UTC
Scheduled - We have a planned service maintenance for WildFire US Cloud from April 16, 2025 23:40 UTC to April 17, 2025 00:40 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 23:37 UTC
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 23:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:20 UTC
Scheduled - We have a planned service maintenance for WildFire Europe/Japan/Singapore Cloud on April 16, 2025 from 23:20 UTC to 23:50 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 23:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire UK/Canada/Australia/Germany Cloud on April 16, 2025 from 23:00 UTC to 23:30 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 22:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:40 UTC
Scheduled - We have a planned service maintenance for WildFire India/Taiwan/Saudi Arabia/Indonesia Cloud on April 16, 2025 from 22:40 UTC to 23:10 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 22:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 22:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:10 UTC
Scheduled - We have a planned service maintenance for WildFire Spain/Italy/South Korea/Israel Cloud on April 16, 2025 from 22:10 UTC to 22:40 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 22:06 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 21:40 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar/France/Poland/Switzerland Cloud on April 16, 2025 from 21:40 UTC to 22:10 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 21:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 21:10 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on April 16, 2025 from 21:10 UTC to 21:30 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 16, 21:05 UTC
Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 16:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 19:44 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 21:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 11:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:51 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on April 15, 2025 from 10:51:00 UTC to 11:51:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 10:50 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 11:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:36 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on April 15, 2025 from 10:36:00 UTC to 11:36:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 10:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 11:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:23 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on April 15, 2025 from 10:23:00 UTC to 11:23:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 10:22 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 11:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:11 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on April 15, 2025 from 10:11:00 UTC to 11:11:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 10:10 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:10 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on April 15, 2025 from 10:10:00 UTC to 11:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:10 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on April 15, 2025 from 10:10:00 UTC to 11:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 10:06 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:56 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on April 15, 2025 from 09:56:00 UTC to 10:56:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:55 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on April 15, 2025 from 09:55:00 UTC to 10:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:50 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on April 15, 2025 from 09:50:00 UTC to 10:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:47 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:47 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on April 15, 2025 from 09:47:00 UTC to 10:47:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:44 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:41 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on April 15, 2025 from 09:40:00 UTC to 10:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:32 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on April 15, 2025 from 09:32:00 UTC to 10:32:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:30 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on April 15, 2025 from 09:30:00 UTC to 10:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:21 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:17 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on April 15, 2025 from 09:17:00 UTC to 10:17:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 10:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:05 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on April 15, 2025 from 09:05:00 UTC to 10:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 09:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 09:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:57 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on April 15, 2025 from 08:57:00 UTC to 09:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 08:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:50 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on April 15, 2025 from 08:50:00 UTC to 09:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 08:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:40 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on April 15, 2025 from 08:40:00 UTC to 09:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 08:39 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:30 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on April 15, 2025 from 07:30:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 07:13 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:15 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on April 15, 2025 from 07:15:00 UTC to 08:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 07:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:45 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on April 15, 2025 from 06:45:00 UTC to 07:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 15, 06:23 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 00:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:05 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from April 14, 2025 22:05:00 UTC to April 15, 2025 00:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 22:01 UTC
Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 23:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:11 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on April 14, 2025 from 21:11:00 UTC to 23:11:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 21:09 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:00 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on April 14, 2025 from 21:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 19:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:45 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on April 14, 2025 from 18:45:00 UTC to 20:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 18:43 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:45 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on April 14, 2025 from 18:45:00 UTC to 20:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 18:43 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 20:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:33 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on April 14, 2025 from 18:33:00 UTC to 20:33:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 18:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 20:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:18 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on April 14, 2025 from 18:17:00 UTC to 20:17:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 18:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 20:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:17 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on April 14, 2025 from 18:17:00 UTC to 20:17:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 18:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:55 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on April 14, 2025 from 17:55:00 UTC to 19:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:53 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:52 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on April 14, 2025 from 17:52:00 UTC to 19:52:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:50 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:50 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on April 14, 2025 from 17:50:00 UTC to 19:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:51 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on April 14, 2025 from 17:50:00 UTC to 19:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:48 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:40 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on April 14, 2025 from 17:40:00 UTC to 19:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:39 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:30 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on April 14, 2025 from 17:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 21:43 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:05 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on April 14, 2025 from 17:05:00 UTC to 19:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 17:02 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 18:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:12 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on April 14, 2025 from 16:12:00 UTC to 18:12:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 16:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 18:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:13 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on April 14, 2025 from 16:12:00 UTC to 18:12:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 16:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 16:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 15:36 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on April 14, 2025 from 15:36:00 UTC to 16:36:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 14, 15:34 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 21:20 UTC
Scheduled - We have a scheduled maintenance for Cloud Identity Engine - FedRAMP HIGH environment

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Apr 10, 22:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 21:19 UTC
Scheduled - We have a planned service maintenance for Hub and Strata Cloud Manager - FedRAMP HIGH environments

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Apr 10, 22:00 UTC