In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 2026 - 04:30 UTC
Mar 25, 2026 - 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 25, 2026 04:30-10:30 UTC
Mar 25, 2026 04:30-10:30 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
About This Site
This page provides status information on Palo Alto Networks Cloud Services.
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Cortex XSOAR 8.x
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Cortex XPANSE 2.x
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Taiwan
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FedRAMP Moderate
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FedRAMP High
Operational
Israel
Operational
France
Operational
Saudi Arabia
Operational
Indonesia
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Spain
Operational
Italy
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Operational
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Strata Logging Service
Operational
United States - Americas
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Netherlands - Europe
Operational
United Kingdom
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United States - Government Moderate
Operational
Australia
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Canada
Operational
Switzerland
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Germany
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Spain
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France
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Indonesia
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Israel
Operational
India
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Operational
Japan
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Korea
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Poland
Operational
Qatar
Operational
Saudi Arabia
Operational
Singapore
Operational
Taiwan
Operational
China
Operational
South Africa
Operational
United States - Government High
Operational
Data Security (SaaS Security API)
Operational
SaaS API - North America
Operational
SaaS API - Singapore
Operational
SaaS API - Frankfurt
Operational
SaaS API - India
Operational
SaaS API - Australia
Operational
SaaS API - London
Operational
SaaS API - Japan
Operational
FedRAMP Moderate IL2
Operational
Data Security (SaaS Inline)
Operational
FedRAMP Moderate IL2
Operational
SaaS Inline - North America
Operational
FedRAMP High IL4
Operational
SaaS Inline - Singapore
Operational
SaaS Inline - Japan
Operational
SaaS Inline - Australia
Operational
SaaS Inline - London
Operational
SaaS Inline - Frankfurt
Operational
SaaS Inline - India
Operational
Data Security (SSPM)
Operational
SSPM - North America
Operational
SSPM - Frankfurt
Operational
SSPM - Singapore
Operational
SSPM - India
Operational
SSPM - Australia
Operational
SSPM - London
Operational
SSPM - Japan
Operational
FedRAMP Moderate IL2
Operational
FedRAMP High IL4
Operational
Data Security (Email DLP)
Operational
Email DLP - North America
Operational
Email DLP - Frankfurt
Operational
Email DLP - Singapore
Operational
DLP
Operational
APAC (Mumbai) - Prisma SaaS
Operational
APAC (Singapore) - Prisma SaaS
Operational
APAC (Tokyo) - Prisma Access
Operational
Americas (Canada) - Prisma Access
Operational
Americas (US East) - Prisma Cloud
Operational
Americas (US West) - Prisma SaaS
Operational
EMEA (Frankfurt) - Prisma SaaS
Operational
EMEA (London) - Prisma SaaS
Operational
DLP (NGFW) APAC
Operational
DLP (NGFW) EU
Operational
DLP (NGFW) NAM
Operational
Prisma Access DLP
Operational
Prisma Cloud
Under Maintenance
Americas - US - app.prismacloud.io
Operational
Americas - US - app2.prismacloud.io
Operational
Americas - US - app3.prismacloud.io
Operational
Americas - US - app4.prismacloud.io
Under Maintenance
Americas - US - app.gov.prismacloud.io
Operational
Americas - Canada - app.ca.prismacloud.io
Operational
Europe - app.eu.prismacloud.io
Operational
Europe - app2.eu.prismacloud.io
Operational
United Kingdom - UK - app.uk.prismacloud.io
Operational
France - FR - app.fr.prismacloud.io
Operational
China - app.prismacloud.cn
Operational
Asia Pacific - Singapore - app.sg.prismacloud.io
Operational
Asia Pacific - India - app.ind.prismacloud.io
Operational
Asia Pacific - Japan - app.jp.prismacloud.io
Operational
Asia Pacific - Australia - app.anz.prismacloud.io
Operational
Asia Pacific - Indonesia - app.id.prismacloud.io
Operational
Prisma Cloud Application Security
Operational
Prisma Cloud Data Security - Americas
Operational
Prisma Cloud Data Security - European Union
Operational
Prisma Cloud Compute ( CWP )
Operational
Americas - US - app.prismacloud.io
Operational
Americas - US - app2.prismacloud.io
Operational
Americas - US - app3.prismacloud.io
Operational
Americas - US - app4.prismacloud.io
Operational
Americas - US - app.gov.prismacloud.io
Operational
Americas - Canada - app.ca.prismacloud.io
Operational
Europe - app.eu.prismacloud.io
Operational
Europe - app2.eu.prismacloud.io
Operational
Asia Pacific - Australia - app.anz.prismacloud.io
Operational
Asia Pacific - Singapore - app.sg.prismacloud.io
Operational
United Kingdom - UK - app.uk.prismacloud.io
Operational
Asia Pacific - Japan - app.jp.prismacloud.io
Operational
France - FR - app.fr.prismacloud.io
Operational
Asia Pacific - India - app.ind.prismacloud.io
Operational
Asia Pacific - Indonesia - app.id.prismacloud.io
Operational
Prisma Access
Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
Operational
Prisma Access - Insights
Operational
Hub
Operational
Prisma Access Agent Manager
Operational
Cloud Identity Engine
Operational
United States - Americas
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United States - Government
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Netherlands - Europe
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United Kingdom
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Singapore
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Canada
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Japan
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Australia
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Germany
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India
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Spain
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China
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Israel
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South Africa
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IoT/OT Security
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Australia
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Canada
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Germany
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Japan
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Singapore
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United Kingdom
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United States
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United States - Government
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China
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United States - Fed
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PAN-DB Cloud
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Americas - US East
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Americas - US Central
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Americas - US West
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EMEA - Netherlands
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APAC - Singapore
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APAC - Tokyo
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WildFire
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WildFire Global Cloud
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WildFire Europe Cloud
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WildFire Singapore Cloud
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WildFire Japan Cloud
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WildFire UK Cloud
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WildFire U.S. Government Cloud
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WildFire Canada Cloud
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WildFire Australia Cloud
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WildFire Germany Cloud
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WildFire India Cloud
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WildFire Switzerland Cloud
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WildFire Poland Cloud
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WildFire Indonesia Cloud
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WildFire Taiwan Cloud
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WildFire France Cloud
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WildFire Qatar Cloud
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WildFire South Korea Cloud
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WildFire Israel Cloud
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WildFire Saudi Arabia Cloud
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WildFire Italy Cloud
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Wildfire Spain Cloud
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WildFire AWF PubSec Cloud(FRM)
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WildFire AWF GovCloud(FRH)
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WildFire EU Regulated Cloud
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WildFire GVS Cloud
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MLAV Cloud
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APAC - Taiwan
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EMEA - Netherlands
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Americas - US West
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Americas - US Central
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Zero Touch Provisioning (ZTP) Service
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Strata Cloud Manager
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Cloud Manager North America (United States)
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Cloud Manager North America (Canada)
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Cloud Manager Europe (United Kingdom)
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Cloud Manager APAC (Japan)
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Cloud Manager APAC (India)
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Cloud Manager APAC (Singapore)
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Cloud Manager Europe (Switzerland)
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Cloud Manager Europe (Germany)
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Cloud Manager APAC (Australia)
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Cloud Manager Middle East (Qatar)
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Cloud Manager Europe (France)
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Cloud Manager APAC (Indonesia)
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Cloud Manager Middle East (Israel)
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Cloud Manager Middle East (Saudi Arabia)
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Cloud Manager Africa (South Africa)
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Cloud Manager North America (FedRamp Moderate)
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Cloud Manager North America (FedRamp High)
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Cloud Discovery
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Cloud Deployment
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Cloud IP-Tag Collection
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EDL Hosting Service
Operational
Content Updates
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Content Updates (Dynamic)
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Content Updates (Static)
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Okyo
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Cloudservice
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Okyo site
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Cloud NGFW for AWS
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N.Virginia (us-east-1)
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Ohio (us-east-2)
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N.California (us-west-1)
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Oregon (us-west-2)
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Spain (eu-south-2)
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Bahrain (me-south-1)
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Cloud NGFW for Azure
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australiaeast
Operational
australiasoutheast
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canadacentral
Operational
centralus
Operational
eastasia
Operational
eastus
Operational
eastus2
Operational
northeurope
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uksouth
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ukwest
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westeurope
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westus
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westus2
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westus3
Operational
brazilsouth
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japaneast
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northcentralus
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southeastasia
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canadaeast
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centralindia
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francecentral
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germanywestcentral
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israelcentral
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italynorth
Operational
japanwest
Operational
koreacentral
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mexicocentral
Operational
newzealandnorth
Operational
norwayeast
Operational
southafricanorth
Operational
southcentralus
Operational
southindia
Operational
spaincentral
Operational
swedencentral
Operational
switzerlandnorth
Operational
switzerlandwest
Operational
uaenorth
Operational
westcentralus
Operational
AIOps-NGFW
Operational
AIOps-NGFW
Operational
AI Runtime Security Cloud
Operational
United States - Americas
Operational
Advanced Threat Prevention (ATP)
Operational
US Central - Americas
Operational
Germany - EMEA
Operational
Singapore - APAC
Operational
United Kingdom
Operational
India
Operational
France
Operational
Japan
Operational
Canada
Operational
Australia
Operational
Switzerland
Operational
Israel
Operational
AppID Cloud Engine (ACE)
Operational
United States - Americas
Operational
Germany
Operational
Singapore
Operational
United Kingdom
Operational
India
Operational
Advanced URL Filtering (AUF)
Operational
United States - Americas
Operational
Germany
Operational
Singapore
Operational
United Kingdom
Operational
India
Operational
France
Operational
Australia
Operational
Canada
Operational
Japan
Operational
Switzerland
Operational
Content Package (Applications and Threats Package)
Operational
DNS Security
Operational
South Africa
Operational
Middle East
Operational
France
Operational
Japan
Operational
Singapore
Operational
Australia
Operational
UK
Operational
Germany
Operational
Netherlands
Operational
United States - Iowa
Operational
United States - Northern Virginia
Operational
United States - Oregon
Operational
Canada
Operational
Brazil
Operational
United States - California
Operational
Hong Kong
Operational
India
Operational
Customer Support Portal
Operational
Threat Vault
Operational
Threat Vault API - Asia
Operational
Threat Vault API - EU
Operational
Threat Vault API - US
Operational
Threat Vault Web Portal
Operational
live.paloaltonetworks.com
Operational
ADNS Resolver
Operational
ADNS Resolver 96.9.97.9
Operational
ADNS Resolver 96.9.96.9
Operational
Host Compliance Service (HCS)
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
Cloud User-ID (CUID)
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
File Manager (FileMgr)
Operational
United States - Americas
Operational
Canada
Operational
United Kingdom
Operational
Germany
Operational
Netherlands
Operational
Switzerland
Operational
France
Operational
Poland
Operational
Spain
Operational
Italy
Operational
South Korea
Operational
Japan
Operational
Taiwan
Operational
Singapore
Operational
Indonesia
Operational
India
Operational
Australia
Operational
Qatar
Operational
Saudi Arabia
Operational
Israel
Operational
Brazil
Operational
edgeSevice (IoT)
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
Canada
Operational
United Kingdom
Operational
Japan
Operational
Singapore
Operational
Switzerland
Operational
Australia
Operational
Data Security (DSPM)
Operational
DSPM - North America
Operational
DSPM - Europe
Operational
Prisma AIRS
Operational
AI Runtime Security API
Operational
AI Model Security
Operational
AI Red Teaming
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IoT Security (Switzerland) Scheduled Maintenance Mar 25, 2026 17:00-21:00 UTC
WHAT: IoT Security (Switzerland) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.
WHEN: Wednesday, Mar 25 | 6:00 PM CET - Mar 25 | 10:00 PM CET
WHERE: United States
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Mar 25, 2026 - 22:35 UTC
WHEN: Wednesday, Mar 25 | 6:00 PM CET - Mar 25 | 10:00 PM CET
WHERE: United States
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Mar 25, 2026 - 22:35 UTC
Scheduled Maintenance for FileMgr in Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions Mar 25, 2026 20:00 - Mar 26, 2026 00:00 UTC
We have a scheduled maintenance for FileMgr in Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on March 25th from 20:00 to March 26th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Mar 24, 2026 - 14:28 UTC
Posted on Mar 24, 2026 - 14:28 UTC
Prisma Cloud Planned Maintenance [APP.CA] Mar 26, 2026 05:00-09:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 11, 2026 - 15:34 UTC
Posted on Mar 11, 2026 - 15:34 UTC
Scheduled Maintenance for FileMgr in South Korea, India, Singapore, Australia, Japan, Taiwan, Indonesia Regions Mar 26, 2026 17:00-21:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 24, 2026 - 14:34 UTC
Mar 24, 2026 - 14:34 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in South Korea, India, Singapore, Australia, Japan, Taiwan, Indonesia regions on March 26th from 17:00 to 21:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 24, 2026 - 14:33 UTC
Mar 24, 2026 - 14:33 UTC
Prisma Cloud Compute Emergency Maintenance Mar 29, 2026 07:00-11:00 UTC
The Prisma Cloud Compute team will perform an emergency maintenance patch on the Compute console. No other changes will be introduced in this version.
During the maintenance, customers may experience intermittent failures across services as they get patched. It's a rolling patch update, and the Prisma cloud compute consoles are expected to be down only for a few minutes.
No actions are needed from the customer.
Posted on Mar 23, 2026 - 11:20 UTC
During the maintenance, customers may experience intermittent failures across services as they get patched. It's a rolling patch update, and the Prisma cloud compute consoles are expected to be down only for a few minutes.
No actions are needed from the customer.
Posted on Mar 23, 2026 - 11:20 UTC
Scheduled Maintenance for Host Compliance Service (HCS) in Europe, and Americas Regions Mar 30, 2026 20:00 - Mar 31, 2026 00:00 UTC
Scheduled -
We have scheduled maintenance for the Host Compliance Service (HCS) in the Americas and Europe regions. This is set for March 30, 2026, from 20:00 to 00:00 UTC. Customers may encounter intermittent disconnections during this window.
Mar 20, 2026 - 06:12 UTC
Mar 20, 2026 - 06:12 UTC
Scheduled Maintenance for FileMgr in US, Canada and Brazil Regions Mar 31, 2026 03:00-07:00 UTC
We have a scheduled maintenance for FileMgr in US, Canada and Brazil Regions on March 31st from 03:00 to 07:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Mar 24, 2026 - 14:37 UTC
Posted on Mar 24, 2026 - 14:37 UTC
Prisma Cloud [APP.FR]: 26.4.1 Planned Release Apr 6, 2026 21:30 - Apr 7, 2026 01:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:08 UTC
Posted on Mar 08, 2026 - 21:08 UTC
Prisma Cloud [APP.CA]: 26.4.1 Planned Release Apr 7, 2026 05:00-09:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:08 UTC
Posted on Mar 08, 2026 - 21:08 UTC
Prisma Cloud [APP.ID]: 26.4.1 Planned Release Apr 7, 2026 16:00-20:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:09 UTC
Posted on Mar 08, 2026 - 21:09 UTC
Prisma Cloud [APP.SG]: 26.4.1 Planned Release Apr 8, 2026 11:00-15:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:10 UTC
Posted on Mar 08, 2026 - 21:10 UTC
Prisma Cloud [APP.JP]: 26.4.1 Planned Release Apr 8, 2026 15:30-19:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:10 UTC
Posted on Mar 08, 2026 - 21:10 UTC
Prisma Cloud [APP]: 26.4.1 Planned Release Apr 9, 2026 03:30-07:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:11 UTC
Posted on Mar 08, 2026 - 21:11 UTC
Prisma Cloud [APP.FR]: 26.4.1 Scheduled Release Apr 13, 2026 21:30 - Apr 14, 2026 01:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:45 UTC
Posted on Mar 12, 2026 - 19:45 UTC
Prisma Cloud [APP.CA]: 26.4.1 Scheduled Release Apr 14, 2026 05:00-09:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:47 UTC
Posted on Mar 12, 2026 - 19:47 UTC
Prisma Cloud [APP.ID]: 26.4.1 Scheduled Release Apr 14, 2026 16:00-20:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:53 UTC
Posted on Mar 12, 2026 - 19:53 UTC
Prisma Cloud [APP.SG]: 26.4.1 Scheduled Release Apr 15, 2026 11:00-15:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:58 UTC
Posted on Mar 12, 2026 - 19:58 UTC
Prisma Cloud [APP.JP]: 26.4.1 Scheduled Release Apr 15, 2026 15:30-19:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:53 UTC
Posted on Mar 12, 2026 - 19:53 UTC
Prisma Cloud [APP]: 26.4.1 Scheduled Release Apr 16, 2026 03:30-09:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:55 UTC
Posted on Mar 12, 2026 - 19:55 UTC
Prisma Cloud [APP.ANZ]: 26.4.1 Scheduled Release Apr 16, 2026 16:00-20:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 12, 2026 - 19:59 UTC
Posted on Mar 12, 2026 - 19:59 UTC
Prisma Cloud [APP.CN]: 26.4.1 Scheduled Release Apr 20, 2026 12:00-16:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:49 UTC
Posted on Mar 17, 2026 - 19:49 UTC
Prisma Cloud [APP.IND]: 26.4.1 Scheduled Release Apr 20, 2026 16:30-20:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:50 UTC
Posted on Mar 17, 2026 - 19:50 UTC
Prisma Cloud [APP3]: 26.4.1 Scheduled Release Apr 21, 2026 04:30-10:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:50 UTC
Posted on Mar 17, 2026 - 19:50 UTC
Prisma Cloud [APP.UK]: 26.4.1 Scheduled Release Apr 21, 2026 20:00 - Apr 22, 2026 00:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:52 UTC
Posted on Mar 17, 2026 - 19:52 UTC
Prisma Cloud [APP2]: 26.4.1 Scheduled Release Apr 22, 2026 04:30-10:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:53 UTC
Posted on Mar 17, 2026 - 19:53 UTC
Prisma Cloud [APP2.EU]: 26.4.1 Scheduled Release Apr 22, 2026 22:00 - Apr 23, 2026 04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:54 UTC
Posted on Mar 17, 2026 - 19:54 UTC
Prisma Cloud [APP.EU]: 26.4.1 Scheduled Release Apr 23, 2026 22:00 - Apr 24, 2026 04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:55 UTC
Posted on Mar 17, 2026 - 19:55 UTC
Prisma Cloud [APP.GOV]: 26.4.1 Scheduled Release Apr 28, 2026 00:00-04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:56 UTC
Posted on Mar 17, 2026 - 19:56 UTC
Prisma Cloud [APP4]: 26.4.1 Scheduled Release Apr 30, 2026 04:30-10:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 17, 2026 - 19:56 UTC
Posted on Mar 17, 2026 - 19:56 UTC