Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
About This Site
This page provides status information on Palo Alto Networks Cloud Services.
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Operational
Cortex Gateway
Operational
Cortex Cloud
Operational
Australia
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Canada
Operational
Germany
Operational
India
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Japan
Operational
Netherlands - Europe
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Switzerland
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United States - Goverment
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Cortex XDR
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Australia
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Germany
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India
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Japan
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Netherlands - Europe
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Switzerland
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United Kingdom
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United States - Government
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Israel
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France
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Saudi Arabia
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Indonesia
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Spain
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Italy
Operational
Korea
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South Africa
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Cortex XSIAM
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Australia
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Canada
Operational
Germany
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India
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Japan
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Netherlands - Europe
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Singapore
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Poland
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Israel
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France
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Saudi Arabia
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Indonesia
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Spain
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Cortex XSOAR 6.x
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Operational
United States - West
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Canada
Operational
Germany
Operational
United Kingdom
Operational
Australia
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Cortex XSOAR 8.x
Operational
Australia
Operational
Canada
Operational
Germany
Operational
India
Operational
Japan
Operational
Netherlands - Europe
Operational
Singapore
Operational
Switzerland
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United Kingdom
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United States - Americas
Operational
United States - Government
Operational
Poland
Operational
Taiwan
Operational
Qatar
Operational
Israel
Operational
France
Operational
Saudi Arabia
Operational
Indonesia
Operational
Spain
Operational
Italy
Operational
Korea
Operational
South Africa
Operational
Cortex XPANSE 2.x
Operational
Australia
Operational
Canada
Operational
Germany
Operational
India
Operational
Japan
Operational
Netherlands - Europe
Operational
Singapore
Operational
Switzerland
Operational
United Kingdom
Operational
United States - Americas
Operational
Poland
Operational
Taiwan
Operational
Qatar
Operational
FedRAMP Moderate
Operational
FedRAMP High
Operational
Israel
Operational
France
Operational
Saudi Arabia
Operational
Indonesia
Operational
Spain
Operational
Italy
Operational
Korea
Operational
South Africa
Operational
Strata Logging Service
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
United Kingdom
Operational
United States - Government Moderate
Operational
Australia
Operational
Canada
Operational
Switzerland
Operational
Germany
Operational
Spain
Operational
France
Operational
Indonesia
Operational
Israel
Operational
India
Operational
Italy
Operational
Japan
Operational
Korea
Operational
Poland
Operational
Qatar
Operational
Saudi Arabia
Operational
Singapore
Operational
Taiwan
Operational
China
Operational
South Africa
Operational
United States - Government High
Operational
Data Security (SaaS Security API)
Operational
SaaS API - North America
Operational
SaaS API - Singapore
Operational
SaaS API - Frankfurt
Operational
SaaS API - India
Operational
SaaS API - Australia
Operational
SaaS API - London
Operational
SaaS API - Japan
Operational
FedRAMP Moderate IL2
Operational
Data Security (SaaS Inline)
Operational
FedRAMP Moderate IL2
Operational
SaaS Inline - North America
Operational
FedRAMP High IL4
Operational
SaaS Inline - Singapore
Operational
SaaS Inline - Japan
Operational
SaaS Inline - Australia
Operational
SaaS Inline - London
Operational
SaaS Inline - Frankfurt
Operational
SaaS Inline - India
Operational
Data Security (SSPM)
Operational
SSPM - North America
Operational
SSPM - Frankfurt
Operational
SSPM - Singapore
Operational
SSPM - India
Operational
SSPM - Australia
Operational
SSPM - London
Operational
SSPM - Japan
Operational
FedRAMP Moderate IL2
Operational
FedRAMP High IL4
Operational
Data Security (Email DLP)
Operational
Email DLP - North America
Operational
Email DLP - Frankfurt
Operational
Email DLP - Singapore
Operational
DLP
Operational
APAC (Mumbai) - Prisma SaaS
Operational
APAC (Singapore) - Prisma SaaS
Operational
APAC (Tokyo) - Prisma Access
Operational
Americas (Canada) - Prisma Access
Operational
Americas (US East) - Prisma Cloud
Operational
Americas (US West) - Prisma SaaS
Operational
EMEA (Frankfurt) - Prisma SaaS
Operational
EMEA (London) - Prisma SaaS
Operational
DLP (NGFW) APAC
Operational
DLP (NGFW) EU
Operational
DLP (NGFW) NAM
Operational
Prisma Access DLP
Operational
Hub
Operational
Prisma Cloud
Operational
Americas - US - app.prismacloud.io
Operational
Americas - US - app2.prismacloud.io
Operational
Americas - US - app3.prismacloud.io
Operational
Americas - US - app4.prismacloud.io
Operational
Americas - US - app.gov.prismacloud.io
Operational
Americas - Canada - app.ca.prismacloud.io
Operational
Europe - app.eu.prismacloud.io
Operational
Europe - app2.eu.prismacloud.io
Operational
United Kingdom - UK - app.uk.prismacloud.io
Operational
France - FR - app.fr.prismacloud.io
Operational
China - app.prismacloud.cn
Operational
Asia Pacific - Singapore - app.sg.prismacloud.io
Operational
Asia Pacific - India - app.ind.prismacloud.io
Operational
Asia Pacific - Japan - app.jp.prismacloud.io
Operational
Asia Pacific - Australia - app.anz.prismacloud.io
Operational
Asia Pacific - Indonesia - app.id.prismacloud.io
Operational
Prisma Cloud Application Security
Operational
Prisma Cloud Data Security - Americas
Operational
Prisma Cloud Data Security - European Union
Operational
Prisma Cloud Compute ( CWP )
Operational
Americas - US - app.prismacloud.io
Operational
Americas - US - app2.prismacloud.io
Operational
Americas - US - app3.prismacloud.io
Operational
Americas - US - app4.prismacloud.io
Operational
Americas - US - app.gov.prismacloud.io
Operational
Americas - Canada - app.ca.prismacloud.io
Operational
Europe - app.eu.prismacloud.io
Operational
Europe - app2.eu.prismacloud.io
Operational
Asia Pacific - Australia - app.anz.prismacloud.io
Operational
Asia Pacific - Singapore - app.sg.prismacloud.io
Operational
United Kingdom - UK - app.uk.prismacloud.io
Operational
Asia Pacific - Japan - app.jp.prismacloud.io
Operational
France - FR - app.fr.prismacloud.io
Operational
Asia Pacific - India - app.ind.prismacloud.io
Operational
Asia Pacific - Indonesia - app.id.prismacloud.io
Operational
Prisma Access
Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
Operational
Prisma Access - Insights
Operational
Prisma Access Agent Manager
Operational
Cloud Identity Engine
Operational
United States - Americas
Operational
United States - Government
Operational
Netherlands - Europe
Operational
United Kingdom
Operational
Singapore
Operational
Canada
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Japan
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Australia
Operational
Germany
Operational
India
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Switzerland
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Spain
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Italy
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France
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Poland
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China
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Taiwan
Operational
Qatar
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Israel
Operational
Indonesia
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Saudi Arabia
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South Korea
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FedRamp Moderate
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FedRamp High
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South Africa
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IoT/OT Security
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Australia
Operational
Canada
Operational
Germany
Operational
Japan
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Singapore
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Switzerland
Operational
United Kingdom
Operational
United States
Operational
United States - Government
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China
Operational
United States - Fed
Operational
PAN-DB Cloud
Operational
Americas - US East
Operational
Americas - US Central
Operational
Americas - US West
Operational
EMEA - Netherlands
Operational
APAC - Singapore
Operational
APAC - Tokyo
Operational
WildFire
Operational
WildFire Global Cloud
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WildFire Europe Cloud
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WildFire Singapore Cloud
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WildFire Japan Cloud
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WildFire UK Cloud
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WildFire U.S. Government Cloud
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WildFire Canada Cloud
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WildFire Australia Cloud
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WildFire Germany Cloud
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WildFire India Cloud
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WildFire Switzerland Cloud
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WildFire Poland Cloud
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WildFire Indonesia Cloud
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WildFire Taiwan Cloud
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WildFire France Cloud
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WildFire Qatar Cloud
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WildFire South Korea Cloud
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WildFire Israel Cloud
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WildFire Saudi Arabia Cloud
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WildFire Italy Cloud
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Wildfire Spain Cloud
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WildFire AWF PubSec Cloud(FRM)
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WildFire AWF GovCloud(FRH)
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WildFire South Africa Cloud
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WildFire EU Regulated Cloud
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WildFire GVS Cloud
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WildFire Brazil Cloud
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MLAV Cloud
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APAC - Taiwan
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EMEA - Netherlands
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Americas - US West
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Americas - US Central
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Zero Touch Provisioning (ZTP) Service
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Strata Cloud Manager
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Cloud Manager North America (United States)
Operational
Cloud Manager North America (Canada)
Operational
Cloud Manager Europe (United Kingdom)
Operational
Cloud Manager APAC (Japan)
Operational
Cloud Manager APAC (India)
Operational
Cloud Manager APAC (Singapore)
Operational
Cloud Manager Europe (Switzerland)
Operational
Cloud Manager Europe (Germany)
Operational
Cloud Manager APAC (Australia)
Operational
Cloud Manager Middle East (Qatar)
Operational
Cloud Manager Europe (France)
Operational
Cloud Manager APAC (Indonesia)
Operational
Cloud Manager Middle East (Israel)
Operational
Cloud Manager Middle East (Saudi Arabia)
Operational
Cloud Manager Africa (South Africa)
Operational
Cloud Manager North America (FedRamp Moderate)
Operational
Cloud Manager North America (FedRamp High)
Operational
Cloud Discovery
Operational
Cloud Deployment
Operational
Cloud IP-Tag Collection
Operational
EDL Hosting Service
Operational
Content Updates
Operational
Content Updates (Dynamic)
Operational
Content Updates (Static)
Operational
Okyo
Operational
Cloudservice
Operational
Okyo site
Operational
Cloud NGFW for AWS
Degraded Performance
N.Virginia (us-east-1)
Operational
Ohio (us-east-2)
Operational
N.California (us-west-1)
Operational
Oregon (us-west-2)
Operational
Cape Town (af-south-1)
Operational
Hong Kong (ap-east-1)
Operational
Hyderabad (ap-south-2)
Operational
Melbourne (ap-southeast-4)
Operational
Mumbai (ap-south-1)
Operational
Osaka (ap-northeast-3)
Operational
Seoul (ap-northeast-2)
Operational
Singapore (ap-southeast-1)
Operational
Sydney (ap-southeast-2)
Operational
Tokyo (ap-northeast-1)
Operational
Canada Central (ca-central-1)
Operational
Calgary (ca-west-1)
Operational
Frankfurt (eu-central-1)
Operational
Ireland (eu-west-1)
Operational
London (eu-west-2)
Operational
Milan (eu-south-1)
Operational
Paris (eu-west-3)
Operational
Spain (eu-south-2)
Operational
Stockholm (eu-north-1)
Operational
Bahrain (me-south-1)
Degraded Performance
Sao Paulo(sa-east-1)
Operational
Cloud NGFW for Azure
Operational
australiaeast
Operational
australiasoutheast
Operational
canadacentral
Operational
centralus
Operational
eastasia
Operational
eastus
Operational
eastus2
Operational
northeurope
Operational
uksouth
Operational
ukwest
Operational
westeurope
Operational
westus
Operational
westus2
Operational
westus3
Operational
brazilsouth
Operational
japaneast
Operational
northcentralus
Operational
southeastasia
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canadaeast
Operational
centralindia
Operational
francecentral
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germanywestcentral
Operational
israelcentral
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italynorth
Operational
japanwest
Operational
koreacentral
Operational
mexicocentral
Operational
newzealandnorth
Operational
norwayeast
Operational
southafricanorth
Operational
southcentralus
Operational
southindia
Operational
spaincentral
Operational
swedencentral
Operational
switzerlandnorth
Operational
switzerlandwest
Operational
uaenorth
Operational
westcentralus
Operational
AIOps-NGFW
Operational
AIOps-NGFW
Operational
AI Runtime Security Cloud
Operational
United States - Americas
Operational
Germany - EMEA
Operational
Singapore - APAC
Operational
India
Operational
Advanced Threat Prevention (ATP)
Operational
US Central - Americas
Operational
Germany - EMEA
Operational
Singapore - APAC
Operational
United Kingdom
Operational
India
Operational
France
Operational
Japan
Operational
Canada
Operational
Australia
Operational
Switzerland
Operational
Israel
Operational
AppID Cloud Engine (ACE)
Operational
United States - Americas
Operational
Germany
Operational
Singapore
Operational
United Kingdom
Operational
India
Operational
Advanced URL Filtering (AUF)
Operational
United States - Americas
Operational
Germany
Operational
Singapore
Operational
United Kingdom
Operational
India
Operational
France
Operational
Australia
Operational
Canada
Operational
Japan
Operational
Switzerland
Operational
Content Package (Applications and Threats Package)
Operational
DNS Security
Operational
South Africa
Operational
Qatar
Operational
France
Operational
Japan
Operational
Singapore
Operational
Australia
Operational
UK
Operational
Germany
Operational
Netherlands
Operational
United States - Iowa
Operational
United States - Northern Virginia
Operational
United States - Oregon
Operational
Canada
Operational
Brazil
Operational
United States - California
Operational
Hong Kong
Operational
India
Operational
Israel
Operational
South Korea
Operational
Customer Support Portal
Operational
Threat Vault
Operational
Threat Vault API - Asia
Operational
Threat Vault API - EU
Operational
Threat Vault API - US
Operational
Threat Vault Web Portal
Operational
live.paloaltonetworks.com
Operational
ADNS Resolver
Operational
ADNS Resolver 96.9.97.9
Operational
ADNS Resolver 96.9.96.9
Operational
Host Compliance Service (HCS)
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
Cloud User-ID (CUID)
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
File Manager (FileMgr)
Operational
United States - Americas
Operational
Canada
Operational
United Kingdom
Operational
Germany
Operational
Netherlands
Operational
Switzerland
Operational
France
Operational
Poland
Operational
Spain
Operational
Italy
Operational
South Korea
Operational
Japan
Operational
Taiwan
Operational
Singapore
Operational
Indonesia
Operational
India
Operational
Australia
Operational
Qatar
Operational
Saudi Arabia
Operational
Israel
Operational
Brazil
Operational
edgeSevice (IoT)
Operational
United States - Americas
Operational
Netherlands - Europe
Operational
Canada
Operational
United Kingdom
Operational
Japan
Operational
Singapore
Operational
Switzerland
Operational
Australia
Operational
Data Security (DSPM)
Operational
DSPM - North America
Operational
DSPM - Europe
Operational
Prisma AIRS
Operational
AI Runtime Security API
Operational
AI Model Security
Operational
AI Red Teaming
Operational
Device Broker Service
Operational
Netherlands - Europe
Operational
United States - Americas
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IoT Security (Japan) Scheduled Maintenance Jun 17, 2026 16:00-19:00 UTC
WHAT: IoT Security (Japan) plans to carry on an EKS upgrade maintenance.
WHEN: Thursday, Jun 18 | 1:00 AM JST - Jun 18 | 4:00 AM JST
WHERE: Japan
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Jun 17, 2026 - 01:09 UTC
WHEN: Thursday, Jun 18 | 1:00 AM JST - Jun 18 | 4:00 AM JST
WHERE: Japan
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Jun 17, 2026 - 01:09 UTC
IoT Security (Canada) Scheduled Maintenance Jun 17, 2026 22:00 - Jun 18, 2026 01:00 UTC
WHAT: IoT Security (Canada) plans to carry on an EKS upgrade maintenance.
WHEN: Wednesday, Jun 17 | 6:00 PM EDT - Jun 17 | 9:00 PM EDT
WHERE: Canada
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Jun 17, 2026 - 01:13 UTC
WHEN: Wednesday, Jun 17 | 6:00 PM EDT - Jun 17 | 9:00 PM EDT
WHERE: Canada
NO ACTION REQUIRED
IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted on Jun 17, 2026 - 01:13 UTC
Prisma AIRS Model Security - Scheduled Maintenance - US Region Jun 17, 2026 23:30 - Jun 18, 2026 01:00 UTC
We have a planned service maintenance for Prisma AIRS Model Security on June 17, 2026 from 23:30 UTC to June 18, 2026 01:00 UTC. The service maintenance will only affect Model Security customers in the US region.
During this scheduled maintenance, customers may experience intermittent disconnects across services as they get upgraded.
Posted on Jun 03, 2026 - 21:27 UTC
During this scheduled maintenance, customers may experience intermittent disconnects across services as they get upgraded.
Posted on Jun 03, 2026 - 21:27 UTC
Prisma Cloud [APP.GOV]: 26.6.1 Scheduled Release Jun 23, 2026 00:00-04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:29 UTC
Posted on May 06, 2026 - 14:29 UTC
Prisma Cloud [APP2.EU]: 26.6.1 Scheduled Release Jun 24, 2026 22:00 - Jun 25, 2026 04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:28 UTC
Posted on May 06, 2026 - 14:28 UTC
Prisma Cloud [APP4]: 26.6.1 Scheduled Release Jun 25, 2026 04:30-10:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:30 UTC
Posted on May 06, 2026 - 14:30 UTC
Prisma Cloud [APP.EU]: 26.6.1 Scheduled Release Jun 25, 2026 22:00 - Jun 26, 2026 04:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2026 - 22:00 UTC
Posted on Jun 25, 2026 - 22:00 UTC