Identified - The issue has been identified and a fix is being implemented.
Oct 07, 2025 - 20:36 UTC
Investigating - We are currently investigating this issue.
Oct 07, 2025 - 04:41 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

AutoFocus Operational
Cortex Gateway Operational
Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate ? Operational
90 days ago
100.0 % uptime
Today
FedRAMP High ? Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) ? Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America ? Operational
SaaS API - Singapore ? Operational
SaaS API - Frankfurt ? Operational
SaaS API - India ? Operational
SaaS API - Australia ? Operational
SaaS API - London ? Operational
SaaS API - Japan ? Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Degraded Performance
90 days ago
99.97 % uptime
Today
SSPM - North America ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Degraded Performance
90 days ago
99.77 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP ? Operational
90 days ago
99.79 % uptime
Today
APAC (Mumbai) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud ? Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
98.75 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
98.75 % uptime
Today
Prisma Cloud Operational
90 days ago
99.96 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
99.9 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io ? Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access ? Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com ? Operational
Prisma Access - Insights ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) ? Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) ? Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service ? Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) ? Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) ? Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice ? Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
99.98 % uptime
Today
United States - Americas ? Operational
90 days ago
99.9 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
100.0 % uptime
Today
France ? Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
99.9 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel ? Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
99.95 % uptime
Today
Cloud NGFW for Azure ? Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com ? Operational
AI Runtime Security API ? Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe ? Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe ? Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Prisma Cloud Scheduled Maintenance [APP.GOV] Oct 28, 2025 00:00-04:00 UTC

We have a planned service maintenance for Prisma Cloud in the app.gov region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Posted on Oct 15, 2025 - 14:56 UTC

Prisma Cloud Scheduled Maintenance [APP.FR] Oct 28, 2025 21:30 - Oct 29, 2025 01:30 UTC

We have a planned service maintenance for Prisma Cloud in the app.fr region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Posted on Oct 15, 2025 - 14:58 UTC

Prisma Cloud Scheduled Maintenance [APP4] Oct 29, 2025 04:30-08:30 UTC

We have a planned service maintenance for Prisma Cloud in the app4 region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Posted on Oct 15, 2025 - 14:57 UTC

Prisma Cloud Scheduled Maintenance [APP.IND] Oct 29, 2025 16:30-20:30 UTC

We have a planned service maintenance for Prisma Cloud in the app.ind region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Posted on Oct 21, 2025 - 16:55 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Nov 2, 2025 05:00-13:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 2025 - 23:15 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for November 2nd from 4:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Oct 21, 2025 - 12:19 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Nov 2, 2025 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for November 2nd from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Oct 21, 2025 - 12:14 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Nov 2, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for November 2nd from noon UTC to 8:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Oct 21, 2025 - 12:16 UTC

Prisma Cloud Scheduled Maintenance [app, app2, app3, app4, app.eu, app2.eu, app.anz, app.ca, app.sg, app.ind, app.anz, app.uk, app.jp, app.fr, app.id] Nov 8, 2025 17:00-21:00 UTC

We have a planned maintenance for Prisma Cloud and Prisma Cloud Compute in the following regions: app, app2, app3, app4, app.eu, app2.eu, app.anz, app.ca, app.sg, app.ind, app.anz, app.uk, app.jp, app.fr and app.id.

Customers may experience an elevated error rate during this time.

Posted on Oct 23, 2025 - 19:33 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Nov 9, 2025 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 2025 - 13:56 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for November 9th from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Oct 21, 2025 - 12:25 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Nov 9, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for November 9th from noon to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Oct 21, 2025 - 12:23 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Nov 16, 2025 05:00-13:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 2025 - 23:16 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for November 16th from 4:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Oct 21, 2025 - 12:31 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Nov 16, 2025 07:00-15:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for November 16th from 7:00AM to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Oct 21, 2025 - 12:29 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Nov 16, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for November 16th from noon to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Oct 21, 2025 - 12:27 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Nov 23, 2025 05:00-13:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 2025 - 23:16 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for November 23rd from 4:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Oct 22, 2025 - 13:54 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Nov 23, 2025 07:00-15:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 2025 - 13:55 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for November 23rd from 7:00AM UTC to 3:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Oct 22, 2025 - 13:53 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Nov 23, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for November 23rd from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Oct 22, 2025 - 13:51 UTC
Oct 26, 2025

No incidents reported today.

Oct 25, 2025
Completed - The scheduled maintenance has been completed.
Oct 25, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 21:15 UTC
Scheduled - We have a scheduled maintenance for edgeService(IoT) in Americas, and Europe Region. The maintenance is scheduled for October 25th from 21:15 to 22:15 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Oct 25, 21:09 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 UTC
Scheduled - WHAT: IoT Security (United States) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Friday, Oct 24 | 5:00 PM PST - 8:00 PM PST

WHERE: US

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Oct 24, 01:15 UTC
Oct 24, 2025
Resolved - This incident has been resolved.
Oct 24, 17:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 24, 17:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 24, 17:25 UTC
Investigating - WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 4:00 with further details.

Customer Impact: Error for APIs while connecting to US cloud

Workaround: N/A

Oct 24, 14:42 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 02:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:43 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on October 24, 2025 from 01:43 UTC to 02:13 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 01:33 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.eu region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 15, 14:54 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:17 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on October 24, 2025 from 01:17 UTC to 01:47 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 01:07 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:09 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:08 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:07 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:07 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:08 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:07 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:09 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:06 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on October 24, 2025 from 01:06 UTC to 01:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:05 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on October 24, 2025 from 01:03 UTC to 01:33 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:04 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on October 24, 2025 from 01:03 UTC to 01:33 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:03 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on October 24, 2025 from 01:03 UTC to 01:33 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:03 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on October 24, 2025 from 01:03 UTC to 01:33 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:03 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on October 24, 2025 from 01:03 UTC to 01:33 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:04 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on October 24, 2025 from 01:03 UTC to 01:33 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:00 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on October 24, 2025 from 00:59 UTC to 01:29 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:02 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on October 24, 2025 from 00:59 UTC to 01:29 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:01 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on October 24, 2025 from 00:59 UTC to 01:29 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:59 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on October 24, 2025 from 00:59 UTC to 01:29 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:59 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on October 24, 2025 from 00:59 UTC to 01:29 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 24, 01:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:42 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on October 24, 2025 from 00:42 UTC to 01:12 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 24, 00:32 UTC
Oct 23, 2025
Completed - The scheduled maintenance has been completed.
Oct 23, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:31 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on October 23, 2025 from 21:30:00 UTC to 23:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 21:28 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:30 UTC
Scheduled - We have a scheduled maintenance for edgeService(IoT) in United Kingdom and Switzerland region. The maintenance is scheduled for October 23th from 21:30 to 23:30 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Oct 23, 04:17 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 18:01 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on October 23, 2025 from 18:00:00 UTC to 20:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 17:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 UTC
Scheduled - We have a scheduled maintenance for edgeService(IoT) in Australia, Japan, and Singapore region. The maintenance is scheduled for October 23th from 16:00 to 19:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Oct 23, 04:10 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:01 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on October 23, 2025 from 16:00:00 UTC to 18:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 17:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 15:31 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on October 23, 2025 from 15:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 15:20 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 15:30 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on October 23, 2025 from 15:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 15:20 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 15:32 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on October 23, 2025 from 15:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 15:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 15:31 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on October 23, 2025 from 15:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 23, 15:21 UTC
Resolved - This maintenance has been completed.
Oct 23, 03:07 UTC
Investigating - During this maintenance extension, customers may experience intermittent failures across services as they get addressed.
Oct 23, 02:40 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app2.eu region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 15, 14:51 UTC
Oct 22, 2025
Completed - The scheduled maintenance has been completed.
Oct 22, 22:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:41 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on October 22, 2025 from 20:40:00 UTC to 22:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 20:34 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 22:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:40 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on October 22, 2025 from 20:40:00 UTC to 22:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 20:32 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 22:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:40 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on October 22, 2025 from 20:40:00 UTC to 22:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 20:33 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 22:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:40 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on October 22, 2025 from 20:40:00 UTC to 22:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 20:33 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 20:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:41 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on October 22, 2025 from 18:40:00 UTC to 20:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 20:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:40 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on October 22, 2025 from 18:40:00 UTC to 20:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 18:32 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:40 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on October 22, 2025 from 18:40:00 UTC to 20:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:30 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on October 22, 2025 from 18:30:00 UTC to 20:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 18:29 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:10 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on October 22, 2025 from 18:10:00 UTC to 20:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 18:06 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 19:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 17:10 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on October 22, 2025 from 17:10:00 UTC to 19:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 17:06 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 17:00 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on October 22, 2025 from 17:00:00 UTC to 19:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 16:49 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 04:30 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app3 region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 15, 14:50 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 01:30 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on October 22, 2025 from 01:30:00 UTC to 03:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 22, 01:24 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.uk region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 15, 14:48 UTC
Oct 21, 2025
Completed - The scheduled maintenance has been completed.
Oct 21, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 12:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.cn region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 15, 14:46 UTC
Resolved - This incident has been resolved.
Oct 21, 15:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 01:37 UTC
Investigating - Date: October 20, 2025

Status: Investigating
Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1
We are working with AWS to resolve these issues. We see the following impact and will provide further update.
We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact:
Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

Oct 20, 18:07 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 20:33 UTC
Scheduled - WHAT: IoT Security (United States) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Monday, Oct 20 | 5:00 PM PST - 9:00 PM PST

WHERE: US

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Oct 18, 01:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:40 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from October 20, 2025 22:40:00 UTC to October 21, 2025 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 20, 22:34 UTC
Oct 20, 2025
Completed - The scheduled maintenance has been completed.
Oct 20, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 16:30 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.ind region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 15, 14:36 UTC
Resolved - A small subset of customers in the US region would have experienced increased latency for the DLP service during this period, due to issues relating to the AWS outage.
Oct 20, 18:30 UTC
Resolved - This incident was resolved around 5:15pm PDT on Thursday, Oct 16th
Oct 20, 17:31 UTC
Monitoring - We have deployed a fix and are continuing to monitor the situation.
Oct 17, 00:28 UTC
Investigating - We are currently investigating an issue negatively impacting a number of tenants
Oct 17, 00:06 UTC
Oct 19, 2025
Completed - The scheduled maintenance has been completed.
Oct 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 11:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for October 19th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Sep 11, 17:46 UTC
Completed - The scheduled maintenance has been completed.
Oct 19, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:01 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan regions. The maintenance is scheduled for October 19th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Sep 11, 17:44 UTC
Completed - The scheduled maintenance has been completed.
Oct 19, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America Government region. The maintenance is scheduled for October 19th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Sep 11, 17:48 UTC
Oct 18, 2025

No incidents reported.

Oct 17, 2025
Resolved - This incident has been resolved.
Oct 17, 15:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 14:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 17, 14:54 UTC
Investigating - WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 15:00 UTC with further details.

Customer Impact: Frequent disconnection

Workaround: N/A

Oct 17, 13:25 UTC
Resolved - This incident has been resolved.
Oct 17, 00:30 UTC
Investigating - We are currently investigating this issue.

Customer Impact: Customer Firewalls may be unable to send data to the ATP cloud in the US and Canada regions

Oct 16, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:30 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Israel region on Oct 16th from 22:30 to 23:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Oct 16, 22:04 UTC
Oct 16, 2025
Completed - The scheduled maintenance has been completed.
Oct 16, 21:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:18 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on October 16, 2025 from 19:18:00 UTC to 21:18:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 16, 19:17 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:00 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on October 16, 2025 from 19:00:00 UTC to 21:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 16, 18:55 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:15 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on October 16, 2025 from 18:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 16, 18:11 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on October 16, 2025 from 18:00:00 UTC to 20:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 16, 17:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.anz region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:23 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 19:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:50 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on October 16, 2025 from 17:50:00 UTC to 19:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 16, 17:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 19:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:35 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on October 16, 2025 from 17:35:00 UTC to 19:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 16, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:30 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app2 region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:22 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 01:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:05 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud from October 15, 2025 23:05:00 UTC to October 16, 2025 01:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 23:01 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 00:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:45 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud from October 15, 2025 22:45:00 UTC to October 16, 2025 00:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 22:41 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 00:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:31 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud from October 15, 2025 22:31:00 UTC to October 16, 2025 00:31:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 22:30 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:20 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud from October 15, 2025 22:20:00 UTC to October 16, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 22:14 UTC
Oct 15, 2025
Completed - The scheduled maintenance has been completed.
Oct 15, 23:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:13 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on October 15, 2025 from 21:12:00 UTC to 23:12:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 21:11 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 23:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:12 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on October 15, 2025 from 21:12:00 UTC to 23:12:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 21:09 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 23:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:12 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on October 15, 2025 from 21:12:00 UTC to 23:12:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 21:09 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on October 15, 2025 from 21:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on October 15, 2025 from 21:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:01 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on October 15, 2025 from 21:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:56 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:26 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on October 15, 2025 from 20:25:00 UTC to 22:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:26 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on October 15, 2025 from 20:25:00 UTC to 22:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:25 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on October 15, 2025 from 20:25:00 UTC to 21:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:20 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on October 15, 2025 from 20:20:00 UTC to 21:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 20:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 15:30 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.jp region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:21 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 19:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:25 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on October 15, 2025 from 18:25:00 UTC to 19:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 15, 18:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 03:30 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the "app" region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:20 UTC
Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 16:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.id region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.sg region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:30 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.fr region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:14 UTC
Oct 13, 2025
Resolved - This incident has been resolved.
Oct 13, 12:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 12:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 12:39 UTC
Investigating - Prisma Cloud - Alerts Service is experiencing intermittent behavior, which may affect timely alerts. Our team is actively investigating the issue and working on a resolution.
Oct 13, 12:23 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 06:30 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on October 13, 2025 from 06:30:00 UTC to 10:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Oct 13, 05:52 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 03:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US and Canada regions on Oct 13th from 03:00 to 05:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Oct 9, 19:06 UTC
Oct 12, 2025
Resolved - Issue has been resolved
Oct 12, 23:36 UTC
Identified - The issue has been identified and we are working on addressing it
Oct 12, 22:23 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for October 12th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Sep 17, 13:57 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for October 12th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Sep 17, 13:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 05:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.ca region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Oct 3, 15:13 UTC