The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We have an upgrade planned for Cortex XDR - Investigation and Response in America region scheduled on September 24th from 08:00 UTC to 12:00 UTC. The service may be unavailable for a maximum of 30 minutes during this window.
However, if you experience unusual activity related to this, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.