Cortex Data Lake Issue
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Dec 14, 2019 - 00:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 13, 2019 - 22:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 13, 2019 - 20:51 UTC
Update
We are continuing to investigate this issue.
Posted Dec 13, 2019 - 20:51 UTC
Update
We are continuing to investigate this issue.
Posted Dec 13, 2019 - 20:14 UTC
Update
We are continuing to investigate this issue.
Posted Dec 13, 2019 - 18:55 UTC
Investigating
Cortex Data Lake is currently experiencing an issue in Americas. We are actively working on this issue and will provide another update by 19:00 UTC with further details.

Customer Impact: ingestion delay

Workaround: N/A
Posted Dec 13, 2019 - 17:55 UTC
This incident affected: Cortex Data Lake (United States - Americas, Netherlands - Europe).