Strata Cloud Manager Logs Unavailable in Log Viewer and SLS Explore

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Feb 08, 2025 - 01:49 UTC

Update

A fix has been implemented and we are monitoring the results.

Posted Feb 07, 2025 - 17:07 UTC

Monitoring

Some customers may experience difficulties in viewing logs on their Strata Cloud Manager log viewer or SLS Explore. The Palo Alto Networks engineering team is currently investigating this issue and will provide an update on the service shortly.

Posted Feb 07, 2025 - 17:06 UTC