In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2022 - 03:30 UTC
Scheduled - We have a planned Prisma Cloud release for app4 scheduled at

Dec 06 from 03:30 to 19:30 UTC.

During this scheduled maintenance, customers may experience intermittent failures.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2022 - 15:30 UTC
Scheduled - We have a planned Prisma Cloud release for app.sg scheduled at

Dec 05 from 15:30 to 07:30 UTC.

During this scheduled maintenance, customers may experience intermittent failures.

Monitoring - With reference to the following notification, we are extending the time period to upgrade your Cloud Services plugin to 3.0 version by 2 weeks. The new effective date will be October 31st 2022 to be on the minimum 3.0 plugin version to successfully commit to your Prisma Access instances.
In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022.

Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.

If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.

While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.

Oct 17, 2022 - 23:30 UTC
Monitoring - The Prisma Access Engineering team has identified an issue in the backend that was affecting the commit jobs pushed from Panorama Managed version 10.2 or on Cloud Management for a few customers.
Remediations have been put in place and the issue is closely being monitored for any more failures.

Customers are requested to re-push commits after a few minutes in case they encounter commit failures.

Kindly open a support ticket in case the commit failures persist. This issue should not affect Panorama managed 10.1 & below.

Oct 06, 2022 - 05:02 UTC
Monitoring - In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022

Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.

If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version. 

While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.

Sep 06, 2022 - 19:58 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

AutoFocus Operational
Cortex Data Lake Operational
90 days ago
99.86 % uptime
Today
United States - Americas Operational
90 days ago
99.93 % uptime
Today
United States - Government ? Operational
90 days ago
99.57 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.95 % uptime
Today
United Kingdom Operational
90 days ago
99.95 % uptime
Today
Singapore ? Operational
90 days ago
99.95 % uptime
Today
Canada ? Operational
90 days ago
99.2 % uptime
Today
Japan ? Operational
90 days ago
99.95 % uptime
Today
Australia ? Operational
90 days ago
99.95 % uptime
Today
Germany Operational
90 days ago
99.94 % uptime
Today
India ? Operational
90 days ago
99.95 % uptime
Today
Switzerland Operational
90 days ago
99.87 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Cortex XDR Operational
Netherlands - Europe Operational
United States - Americas Operational
United States - Government Operational
United Kingdom Operational
Singapore Operational
Japan Operational
Canada Operational
Australia Operational
Gateway Operational
Germany Operational
India Operational
Cortex XSOAR Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
DNS Security Operational
DLP Operational
90 days ago
100.0 % uptime
Today
Prisma SaaS DLP - NAM ? Operational
90 days ago
100.0 % uptime
Today
Prisma SaaS DLP - EU Operational
90 days ago
100.0 % uptime
Today
Prisma SaaS DLP - APAC Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud DLP ? Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Explore ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
IOT Security Operational
90 days ago
100.0 % uptime
Today
IOT Security App (US) Operational
90 days ago
100.0 % uptime
Today
IOT Security Service NGFW (US) Operational
90 days ago
100.0 % uptime
Today
IoT Security Government Operational
90 days ago
100.0 % uptime
Today
IoT Security (Europe) Operational
90 days ago
100.0 % uptime
Today
IOT Security Singapore Operational
90 days ago
100.0 % uptime
Today
IOT Security Japan Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
Advanced URL Filtering Operational
Prisma Access ? Operational
90 days ago
100.0 % uptime
Today
Americas-Argentina Operational
90 days ago
100.0 % uptime
Today
Americas-Bolivia Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil Central Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil East Operational
90 days ago
100.0 % uptime
Today
Americas-Brazil South Operational
90 days ago
100.0 % uptime
Today
Americas-Canada Central Operational
90 days ago
100.0 % uptime
Today
Americas-Canada East Operational
90 days ago
100.0 % uptime
Today
Americas-Canada West Operational
90 days ago
100.0 % uptime
Today
Americas-Chile Operational
90 days ago
100.0 % uptime
Today
Americas-Colombia Operational
90 days ago
100.0 % uptime
Today
Americas-Costa Rica Operational
90 days ago
100.0 % uptime
Today
Americas-Ecuador Operational
90 days ago
100.0 % uptime
Today
Americas-Mexico Central Operational
90 days ago
100.0 % uptime
Today
Americas-Mexico West Operational
90 days ago
100.0 % uptime
Today
Americas-Panama Operational
90 days ago
100.0 % uptime
Today
Americas-Paraguay Operational
90 days ago
100.0 % uptime
Today
Americas-Peru Operational
90 days ago
100.0 % uptime
Today
Americas-US Central Operational
90 days ago
100.0 % uptime
Today
Americas-US East Operational
90 days ago
100.0 % uptime
Today
Americas-US Northeast Operational
90 days ago
100.0 % uptime
Today
Americas-US Northwest Operational
90 days ago
100.0 % uptime
Today
Americas-US South Operational
90 days ago
100.0 % uptime
Today
Americas-US Southeast Operational
90 days ago
100.0 % uptime
Today
Americas-US Southwest Operational
90 days ago
100.0 % uptime
Today
Americas-US West Operational
90 days ago
100.0 % uptime
Today
Americas-Venezuela Operational