Investigating - WildFire is currently experiencing an issue in UK cloud. We are actively working on this issue and will provide another update by 16:30 UTC with further details.
Customer Impact: Delay of sample processing
Workaround: N/A
Oct 05, 2022 - 14:29 UTC
Customer Impact: Delay of sample processing
Workaround: N/A
Oct 05, 2022 - 14:29 UTC
Monitoring - In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022.
Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.
If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.
While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.
Sep 06, 2022 - 19:58 UTC
Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.
If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.
While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.
Sep 06, 2022 - 19:58 UTC
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This page provides status information on Palo Alto Networks Cloud Services.
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