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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:45 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on March 11, 2026 from 19:45:00 UTC to 20:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:45-20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:26 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on March 11, 2026 from 19:26:00 UTC to 20:26:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:26-20:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:18 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:17 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:17 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:16 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:16 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:16 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:15 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:15 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 202619:15-20:15 UTC
Identified - We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event. Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue. Next Update: [11:00 PM UTC], [March 11, 2026]
Mar 11, 2026 - 18:57 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
We have a scheduled maintenance for FileMgr in US Region on March 13th from 04:00 to 08:00 UTC. Customers may encounter intermittent disconnections during the maintenance window. Posted on
Mar 06, 2026 - 20:07 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:39 UTC
Scheduled -
We have a planned service maintenance for WildFire Brazil Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:37 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:39 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:38 UTC
Scheduled -
We have a planned service maintenance for WildFire Delhi Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:37 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:38 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:36 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:36 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:05 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on March 11, 2026 from 18:05:00 UTC to 19:05:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:02 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on March 11, 2026 from 18:02:00 UTC to 19:02:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:01 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:02 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud on March 11, 2026 from 18:02:00 UTC to 19:02:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 18:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on March 11, 2026 from 18:00:00 UTC to 19:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 17:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 18:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:59 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on March 11, 2026 from 17:59:00 UTC to 18:59:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 17:58 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 18:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:57 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 11, 2026 from 17:57:00 UTC to 18:57:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 17:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 18:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:07 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 11, 2026 from 17:07:00 UTC to 18:07:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 11, 17:06 UTC
Resolved -
Azure notified services has been restored.
Mar 11, 09:38 UTC
Monitoring -
Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
Mar 11, 08:17 UTC
Update -
We are continuing to investigate this issue.
Mar 11, 05:49 UTC
Investigating -
Azure West US 3, West Europe & Central US regions experiencing Intermittent Network connectivity issue which may be impacting CNGFW Services.
Ongoing Actions: Our engineering team is working closely with the Azure team. Azure status updates can be tracked through the Service Page.
Completed -
The scheduled maintenance has been completed.
Mar 11, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 23:00 UTC
Scheduled -
We have a Emergency maintenance for FileMgr in Germany, Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on March 10th from 23:00 to March 11th 03:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 10, 18:52 UTC
Resolved -
The resolution has been implemented across all regions. We confirm the successful deployment of the fix and will continue to monitor the sanity jobs.
Mar 10, 22:47 UTC
Update -
We are continuing to investigate this issue.
Mar 10, 14:58 UTC
Update -
We are continuing to investigate this issue.
Mar 10, 14:33 UTC
Investigating -
We have identified an issue with Azure affecting the Cloud NGFW Customers may experience delays/failures to deploy new resources
Ongoing Actions: Our engineering team is working closely with the azure and We are working with the azure team to restore the services
Mar 10, 12:41 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in US, Canada and Brazil Regions on March 10th from 04:00 to 08:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 6, 20:05 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 07:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on March 10, 2026 from 06:40 UTC to 07:40 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 10, 06:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 03:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 02:15 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in UK Region on March 10th from 02:15 to 03:15 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 10, 02:03 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 16:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 15:50 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud on March 09, 2026 from 15:50 UTC to 16:50 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 15:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 16:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 15:45 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud on March 09, 2026 from 15:45 UTC to 16:45 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 15:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Delhi Cloud on March 09, 2026 from 09:30 UTC to 10:30 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:25 UTC
Scheduled -
We have a planned service maintenance for WildFire Brazil Cloud on March 09, 2026 from 09:25 UTC to 10:25 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:20 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on March 09, 2026 from 09:20 UTC to 10:20 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:16 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on March 09, 2026 from 09:15 UTC to 10:15 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 09, 2026 from 09:15 UTC to 10:15 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:11 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 09, 2026 from 09:10 UTC to 10:10 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:10 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on March 09, 2026 from 09:10 UTC to 10:10 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 09, 2026 from 09:05 UTC to 10:05 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 09:01 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:06 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on March 09, 2026 from 09:05 UTC to 10:05 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:05 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud on March 09, 2026 from 09:05 UTC to 10:05 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on March 09, 2026 from 09:00 UTC to 10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on March 09, 2026 from 09:00 UTC to 10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:55 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on March 09, 2026 from 08:55 UTC to 09:55 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:50 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on March 09, 2026 from 08:50 UTC to 09:50 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on March 09, 2026 from 08:45 UTC to 09:45 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on March 09, 2026 from 08:40 UTC to 09:40 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on March 09, 2026 from 08:35 UTC to 09:35 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:36 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on March 09, 2026 from 08:35 UTC to 09:35 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:35 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on March 09, 2026 from 08:35 UTC to 09:35 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 08:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 07:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on March 09, 2026 from 06:20 UTC to 07:20 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 06:15 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 07:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:21 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on March 09, 2026 from 06:20 UTC to 07:20 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 06:15 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 07:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on March 09, 2026 from 06:20 UTC to 07:20 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 9, 06:15 UTC
Resolved -
This incident has been resolved. We have identified the root cause. The incorrect verdict was due to multiple 3rd party intelligence feeds providing malicious verdicts. Enhancement measure will be added to reduce false positives caused by CNAME domains from 3rd party intelligence ingestions.
Mar 6, 20:24 UTC
Update -
We have disabled the false positive signature to resume customer utility. We are continuing to investigate the root cause.
Mar 6, 20:23 UTC
Investigating -
One of our detectors is experiencing an issue that caused false positive blocking. Specifically, res-stls-prod[.]edgesuite[.]net.globalredir[.]akadns88[.]net was misclassified as phishing from 3/6/2026 13:08 UTC to 3/6/2026 16:50 UTC. This domain is a CNAME of res.cdn.office[.]net and res-stls-prod.edgesuite[.]net. So, the DNS resolution of res.cdn.office[.]net or res-stls-prod.edgesuite[.]net might experience blockage during the period of time mentioned above.
Mar 6, 20:22 UTC
Completed -
The scheduled maintenance has been completed.
Mar 6, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on March 5th from 21:00 to March 6th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 5, 06:06 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 18:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in South Korea, India, Singapore, Australia, Japan, Taiwan, Indonesia regions on March 5th from 18:00 to 21:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 5, 06:04 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 09:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 05, 2026 from 08:15 UTC to 09:15 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 5, 08:01 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 09:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:10 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on March 05, 2026 from 08:10 UTC to 09:10 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 5, 08:01 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 09:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on March 05, 2026 from 08:05 UTC to 09:05 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 5, 08:01 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 05, 2026 from 07:30 UTC to 08:30 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 5, 07:28 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:30 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in Germany, UK Regions on March 4th from 20:30 to 22:30 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 4, 19:06 UTC
Resolved -
This incident has been resolved.
Mar 4, 01:07 UTC
Investigating -
The edgeService stop to fetch latest verdicts from backend service. We have identified the issue in upstream component. We are monitoring the upstream service and will post the update here.
Mar 3, 23:10 UTC
Summary: The technical team has successfully addressed the underlying database issue and restored all affected services to full functionality.
Details: Data integrity has been verified, and all system components are now operating within normal parameters. We are continuing to monitor the environment closely to ensure ongoing stability.
Mar 4, 00:46 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 4, 00:08 UTC
Update -
The IoT US Portal is currently recovering as connection limits have been stabilized and services are returning to baseline levels.
Mar 3, 23:56 UTC
Update -
The team is actively investigating the ongoing issue impacting the IoT service in the US. Efforts are focused on recovering the affected systems and restoring portal access for our customers. We will provide further updates as soon as more information is available. Thanks,
Mar 3, 21:49 UTC
Investigating -
The IoT service in the US is currently experiencing a portal access issue due to a database outage. As a result, US customers may have difficulties accessing the IoT portal at this time.
The team is actively working to resolve the issue and will provide an update shortly.
Mar 3, 18:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in Germany, UK Regions on March 3rd from 21:00 to 23:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 3, 17:45 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 10:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on March 03, 2026 from 09:31 UTC to 10:31 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 3, 09:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 10:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:24 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on March 03, 2026 from 09:24 UTC to 10:24 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 3, 09:19 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 10:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on March 03, 2026 from 09:05 UTC to 10:05 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 3, 08:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 09:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:54 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on March 03, 2026 from 08:54 UTC to 09:54 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 3, 08:49 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 09:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on March 03, 2026 from 08:45 UTC to 09:45 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 3, 08:41 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 08:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:22 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on March 03, 2026 from 07:22 UTC to 08:22 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Mar 3, 07:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 01:30 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in Brazil Region on March 3rd from 01:30 to 02:300 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 3, 01:10 UTC
Resolved -
This incident has been resolved.
Mar 2, 21:49 UTC
Identified -
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 9:00PM 3/02/2026 UTC.
Mar 2, 16:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 14:00 UTC
Update -
We are extending the maintenance window by an additional two hours.
Mar 1, 11:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 UTC
Scheduled -
We have a planned minor upgrade for Prisma Cloud Compute to Quinn Update 3 (34.03) version in the following regions, scheduled for March 1st, 2025 from 8:00 AM UTC to 2:00 PM UTC.
Customers may experience intermittent failures in the Compute feature set during this scheduled maintenance. No other Prisma Cloud Services will be affected.
Completed -
The scheduled maintenance has been completed.
Mar 1, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 05:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for March 1st from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 15, 15:09 UTC
Resolved -
This incident has been resolved.
Feb 28, 09:59 UTC
Update -
We are continuing to monitor for any further issues.
Feb 28, 09:42 UTC
Monitoring -
Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
Feb 28, 09:37 UTC
Investigating -
Azure Brazil South region experiencing Intermittent Network connectivity issue which is impacting CNGFW Services. Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified intermittent connectivity and packet loss issue affecting network traffic to and from this region. We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.
Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Service Page.
Resolved -
This incident has been resolved.
Feb 27, 04:33 UTC
Update -
We are continuing to monitor for any further issues.
Feb 27, 02:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 26, 22:25 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 26, 21:31 UTC
Investigating -
WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: Delay of analysis report availability.
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on February 26, 2026 from 22:40:00 UTC to 23:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:35 UTC
Resolved -
By 1:00 PM PST on February 26, 2026, the verdicts for all affected files have been corrected.
Feb 26, 23:30 UTC
Identified -
WildFire analysis on February 25, 2026, PST, resulted in an incorrect verdict for a specific set of files. We are currently correcting the verdicts for all affected files.
Feb 26, 19:34 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:03 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:11 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:04 UTC