Investigating - Prisma SDWAN - VPN services in US region are currently experiencing degraded performance. Engineering is actively looking into the issue. Next update will be at 14:00 UTC
Jul 03, 2025 - 13:05 UTC
Investigating - We are currently investigating this issue.
Jun 26, 2025 - 20:23 UTC
Identified - AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update.
Customer Impact: Customers will not be able to access the AutoFocus application or API
Workaround: N/A

Jun 18, 2025 - 18:56 UTC
Investigating - We are currently investigating the issue.
Jun 12, 2025 - 20:15 UTC
Update - Private apps are operational.
Browser login continues to be degraded

Jun 12, 2025 - 20:04 UTC
Identified - We have observed partial recovery on GCP.
Private apps remain at risk but are currently working properly

Jun 12, 2025 - 19:42 UTC
Update - Be advised that active users remain operational,
User login is partially available due to the GCP issue visible here: https://status.cloud.google.com/

Jun 12, 2025 - 19:21 UTC
Investigating - PAB interactive login is degraded due to an issue in multiple GCP regions
Jun 12, 2025 - 19:17 UTC
Investigating - We had a outage for zoom connector from 29th Jan to 12th March
Mar 11, 2025 - 18:47 UTC
Update - We are continuing to investigate this issue.
Mar 26, 2025 - 21:03 UTC
Investigating - At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity.
We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025.
Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.

Mar 26, 2025 - 21:01 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

-Starting 2023, for Prisma Access updates (maintenance activities & incidents) , please visit our new status page, https://sase.status.paloaltonetworks.com/

AutoFocus Major Outage
Cortex Gateway Operational
Cortex XDR Operational
90 days ago
99.91 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Canada Operational
90 days ago
99.92 % uptime
Today
Germany Operational
90 days ago
99.92 % uptime
Today
India Operational
90 days ago
99.92 % uptime
Today
Japan Operational
90 days ago
99.92 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.72 % uptime
Today
Switzerland Operational
90 days ago
99.92 % uptime
Today
United Kingdom Operational
90 days ago
99.92 % uptime
Today
United States - Americas Operational
90 days ago
99.92 % uptime
Today
United States - Government Operational
90 days ago
99.87 % uptime
Today
Poland Operational
90 days ago
99.92 % uptime
Today
Taiwan Operational
90 days ago
99.92 % uptime
Today
Singapore Operational
90 days ago
99.92 % uptime
Today
Qatar Operational
90 days ago
99.92 % uptime
Today
Israel Operational
90 days ago
99.92 % uptime
Today
France Operational
90 days ago
99.92 % uptime
Today
Saudi Arabia Operational
90 days ago
99.92 % uptime
Today
Indonesia Operational
90 days ago
99.92 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Korea Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
99.85 % uptime
Today
Cortex XSIAM Operational
90 days ago
99.92 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Canada Operational
90 days ago
99.92 % uptime
Today
Germany Operational
90 days ago
99.92 % uptime
Today
India Operational
90 days ago
99.92 % uptime
Today
Japan Operational
90 days ago
99.92 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.92 % uptime
Today
Singapore Operational
90 days ago
99.92 % uptime
Today
Switzerland Operational
90 days ago
99.92 % uptime
Today
United Kingdom Operational
90 days ago
99.92 % uptime
Today
United States - Americas Operational
90 days ago
99.92 % uptime
Today
United States - Government Operational
90 days ago
99.87 % uptime
Today
Poland Operational
90 days ago
99.92 % uptime
Today
Taiwan Operational
90 days ago
99.92 % uptime
Today
Qatar Operational
90 days ago
99.92 % uptime
Today
Israel Operational
90 days ago
99.92 % uptime
Today
France Operational
90 days ago
99.92 % uptime
Today
Saudi Arabia Operational
90 days ago
99.92 % uptime
Today
Indonesia Operational
90 days ago
99.92 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Korea Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
99.85 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
99.92 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Canada Operational
90 days ago
99.92 % uptime
Today
Germany Operational
90 days ago
99.92 % uptime
Today
India Operational
90 days ago
99.92 % uptime
Today
Japan Operational
90 days ago
99.92 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.92 % uptime
Today
Singapore Operational
90 days ago
99.92 % uptime
Today
Switzerland Operational
90 days ago
99.92 % uptime
Today
United Kingdom Operational
90 days ago
99.92 % uptime
Today
United States - Americas Operational
90 days ago
99.92 % uptime
Today
United States - Government Operational
90 days ago
99.87 % uptime
Today
Poland Operational
90 days ago
99.92 % uptime
Today
Taiwan Operational
90 days ago
99.92 % uptime
Today
Qatar Operational
90 days ago
99.92 % uptime
Today
Israel Operational
90 days ago
99.92 % uptime
Today
France Operational
90 days ago
99.92 % uptime
Today
Saudi Arabia Operational
90 days ago
99.92 % uptime
Today
Indonesia Operational
90 days ago
99.92 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Korea Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
99.85 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
99.98 % uptime
Today
Australia Operational
90 days ago
99.98 % uptime
Today
Canada Operational
90 days ago
99.98 % uptime
Today
Germany Operational
90 days ago
99.98 % uptime
Today
India Operational
90 days ago
99.98 % uptime
Today
Japan Operational
90 days ago
99.98 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.98 % uptime
Today
Singapore Operational
90 days ago
99.98 % uptime
Today
Switzerland Operational
90 days ago
99.98 % uptime
Today
United Kingdom Operational
90 days ago
99.98 % uptime
Today
United States - Americas ? Operational
90 days ago
99.98 % uptime
Today
Poland Operational
90 days ago
99.98 % uptime
Today
Taiwan Operational
90 days ago
99.98 % uptime
Today
Qatar Operational
90 days ago
99.98 % uptime
Today
FedRAMP Moderate ? Operational
90 days ago
99.98 % uptime
Today
FedRAMP High ? Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
99.98 % uptime
Today
France Operational
90 days ago
99.98 % uptime
Today
Saudi Arabia Operational
90 days ago
99.98 % uptime
Today
Indonesia Operational
90 days ago
99.98 % uptime
Today
Spain Operational
90 days ago
99.98 % uptime
Today
Italy Operational
90 days ago
99.98 % uptime
Today
Korea Operational
90 days ago
99.98 % uptime
Today
South Africa Operational
90 days ago
99.96 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
Data Security (SaaS Security API) ? Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America ? Operational
SaaS API - Singapore ? Operational
SaaS API - Frankfurt ? Operational
SaaS API - India ? Operational
SaaS API - Australia ? Operational
SaaS API - London ? Operational
SaaS API - Japan ? Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP ? Operational
90 days ago
99.92 % uptime
Today
APAC (Mumbai) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
99.83 % uptime
Today
Americas (US East) - Prisma Cloud ? Operational
90 days ago
99.83 % uptime
Today
Americas (US West) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
99.8 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
99.8 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
99.8 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.98 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.77 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
99.92 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app.gov.prismacloud.io ? Operational
90 days ago
99.85 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Prisma Access ? Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Argentina Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Bolivia Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Brazil Central Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Brazil East Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Brazil South Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Canada Central Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Canada East Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Canada West Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Chile Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Colombia Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Costa Rica Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Ecuador Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Mexico Central Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Mexico West Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Panama Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Paraguay Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Peru Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US Central Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US East Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US Northeast Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US Northwest Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US South Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US Southeast Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US Southwest Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-US West Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Venezuela Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Australia East Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Australia South Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Australia Southeast Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Bangladesh Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Cambodia Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Hong Kong Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-India North Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-India South Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-India West Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Indonesia Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Japan Central Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Japan South Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Malaysia Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Myanmar Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-New Zealand Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Pakistan South Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Pakistan West Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Papua New Guinea Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Philippines Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Singapore Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-South Korea Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Taiwan Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Thailand Degraded Performance
90 days ago
100.0 % uptime
Today
APAC-Vietnam Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Andorra Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Austria Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Belarus Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Belgium Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Bulgaria Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Croatia Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Czech Republic Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Denmark Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Finland Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-France North Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-France South Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Germany Central Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Germany North Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Germany South Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Greece Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Hungary Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Ireland Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Italy Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Liechtenstein Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Lithuania Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Luxembourg Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Moldova Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Monaco Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Netherlands Central Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Netherlands South Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Norway Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Poland Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Portugal Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Romania Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Russia Central Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Russia Northwest Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Slovakia Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Slovenia Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Spain Central Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Spain East Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Sweden Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Switzerland Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-UK Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Ukraine Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Uzbekistan Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Kenya Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Nigeria Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-South Africa Central Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-South Africa West Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Egypt Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Israel Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Jordan Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Kuwait Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Saudi Arabia Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-Turkey Degraded Performance
90 days ago
100.0 % uptime
Today
EMEA-United Arab Emirates Degraded Performance
90 days ago
100.0 % uptime
Today
Americas-Brazil South (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-Canada East (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US East (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US Northwest (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Americas-US West (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Australia Southeast (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-India West (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Japan Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-Singapore (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
APAC-South Korea (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-France North (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-Germany Central (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-Ireland (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
EMEA-UK (Location on-boarded prior to version 1.4) Operational
90 days ago
100.0 % uptime
Today
Prisma Access - Autonomous DEM Operational
90 days ago
100.0 % uptime
Today
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com ? Operational
Prisma Access - Insights ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
99.93 % uptime
Today
Strata Cloud Manager ? Operational
90 days ago
99.94 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
99.95 % uptime
Today
United States - Americas Operational
90 days ago
99.95 % uptime
Today
United States - Government Operational
90 days ago
99.95 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.95 % uptime
Today
United Kingdom Operational
90 days ago
99.95 % uptime
Today
Singapore Operational
90 days ago
99.95 % uptime
Today
Canada Operational
90 days ago
99.95 % uptime
Today
Japan Operational
90 days ago
99.95 % uptime
Today
Australia Operational
90 days ago
99.95 % uptime
Today
Germany Operational
90 days ago
99.95 % uptime
Today
India Operational
90 days ago
99.95 % uptime
Today
Switzerland Operational
90 days ago
99.95 % uptime
Today
Spain Operational
90 days ago
99.95 % uptime
Today
Italy Operational
90 days ago
99.95 % uptime
Today
France Operational
90 days ago
99.95 % uptime
Today
Poland Operational
90 days ago
99.95 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
99.95 % uptime
Today
Qatar Operational
90 days ago
99.95 % uptime
Today
Israel Operational
90 days ago
99.95 % uptime
Today
Indonesia Operational
90 days ago
99.95 % uptime
Today
Saudi Arabia Operational
90 days ago
99.95 % uptime
Today
South Korea Operational
90 days ago
99.95 % uptime
Today
IoT/OT Security Operational
90 days ago
99.69 % uptime
Today
Australia Operational
90 days ago
99.65 % uptime
Today
Canada Operational
90 days ago
99.65 % uptime
Today
Germany Operational
90 days ago
99.65 % uptime
Today
Japan Operational
90 days ago
99.65 % uptime
Today
Singapore Operational
90 days ago
99.65 % uptime
Today
Switzerland Operational
90 days ago
99.65 % uptime
Today
United Kingdom Operational
90 days ago
99.65 % uptime
Today
United States Operational
90 days ago
99.65 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
99.9 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) ? Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) ? Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud ? Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Europe Germany Operational
90 days ago
100.0 % uptime
Today
United States - AMERICAS Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Europe United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service ? Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) ? Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) ? Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice ? Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
99.83 % uptime
Today
United States - Americas Operational
90 days ago
99.83 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
99.92 % uptime
Today
United States - Americas ? Operational
90 days ago
99.7 % uptime
Today
Germany ? Operational
90 days ago
99.95 % uptime
Today
Singapore ? Operational
90 days ago
99.95 % uptime
Today
United Kingdom ? Operational
90 days ago
99.95 % uptime
Today
India ? Operational
90 days ago
99.95 % uptime
Today
France ? Operational
90 days ago
99.95 % uptime
Today
Japan ? Operational
90 days ago
99.95 % uptime
Today
Canada ? Operational
90 days ago
99.95 % uptime
Today
Australia ? Operational
90 days ago
99.95 % uptime
Today
Switzerland Operational
90 days ago
99.95 % uptime
Today
Israel ? Operational
90 days ago
99.93 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
99.98 % uptime
Today
United States - Americas ? Operational
90 days ago
99.98 % uptime
Today
Germany ? Operational
90 days ago
99.98 % uptime
Today
Singapore ? Operational
90 days ago
99.98 % uptime
Today
United Kingdom Operational
90 days ago
99.98 % uptime
Today
India Operational
90 days ago
99.98 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
99.97 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong ? Operational
90 days ago
99.54 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
99.87 % uptime
Today
Cloud NGFW for Azure ? Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com ? Operational
AI Runtime Security API ? Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Jul 6, 2025 06:00-18:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 27, 2025 - 16:52 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:32 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 6th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:43 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Jul 13, 2025 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:32 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for July 13th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:44 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Jul 13, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for July 13th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 06:45 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Jul 20, 2025 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:31 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for July 20th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:46 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Jul 20, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 20th from 6:00AM to 2:00PM. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:24 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Jul 20, 2025 12:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:28 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for July 20th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:48 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Jul 27, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 27th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:31 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Aug 3, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for August 3rd from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:34 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Aug 3, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 3rd from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:35 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Aug 10, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for August 10th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:38 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Aug 10, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for August 10th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:36 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Aug 10, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 10th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:38 UTC
Jul 5, 2025

No incidents reported today.

Jul 4, 2025
Resolved - This incident has been resolved.
Jul 4, 03:42 UTC
Investigating - We have a planned service maintenance for WildFire US Cloud on July 3rd 2025 from 5:00pm UTC to 6:00pm UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 16:39 UTC
Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:30 UTC
Scheduled - During this maintenance window we will be migrating confluence connector from EC2 based instances to containerised versions. OAuth2 based instances will face a downtime of about 15minutes where scanning would be paused for the time being. New onboarding will still be working.
This is for India region.

Jul 3, 06:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:45 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on July 03, 2025 from 08:45:00 UTC to 09:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 08:43 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:45 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 03, 2025 from 08:45:00 UTC to 09:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 08:19 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:31 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on July 03, 2025 from 08:30:00 UTC to 09:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 08:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:02 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:01 UTC
Scheduled - We have a planned service maintenance for WildFire "Saudi Arabia" Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:12 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:01 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:15 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:00 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:51 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on July 03, 2025 from 07:50:00 UTC to 08:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:10 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:50 UTC
Scheduled - We have a planned service maintenance for WildFire "South Korea" Cloud on July 03, 2025 from 07:50:00 UTC to 08:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:40 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on July 03, 2025 from 07:40:00 UTC to 08:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:01 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:30 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on July 03, 2025 from 07:30:00 UTC to 08:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 07:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 07:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:21 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on July 03, 2025 from 07:20:00 UTC to 07:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 06:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 07:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:20 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on July 03, 2025 from 07:20:00 UTC to 07:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 06:37 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 03, 2025 from 07:00:00 UTC to 07:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 06:37 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:40 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on July 03, 2025 from 06:40:00 UTC to 07:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 3, 06:36 UTC
Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:51 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on July 02, 2025 from 12:50:00 UTC to 13:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 12:43 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:00 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on July 02, 2025 from 12:00:00 UTC to 13:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 11:58 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 12:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 11:50 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on July 02, 2025 from 11:50:00 UTC to 12:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 11:45 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:20 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on July 02, 2025 from 09:20:00 UTC to 09:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 09:15 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:15 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on July 02, 2025 from 09:15:00 UTC to 09:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 09:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:00 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on July 02, 2025 from 09:00:00 UTC to 09:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 08:53 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:30 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on July 02, 2025 from 07:30:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 2, 07:23 UTC
Resolved - This incident has been resolved.
Jul 2, 06:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 06:46 UTC
Update - We are continuing to work on a fix for this issue.
Jul 2, 01:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 01:47 UTC
Update - We are continuing to investigate this issue.
Jul 1, 18:35 UTC
Update - We are continuing to investigate this issue.
Jul 1, 17:01 UTC
Investigating - WildFire is currently experiencing an issue in most of the regional Clouds. We are actively working on this issue and will provide another update by 15:00 UTC with further details.

Customer Impact: Customer might see issue while uploading sample in portal

Workaround: Customer might use API to upload instead of using Wildfire portal.

Jul 1, 14:56 UTC
Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:11 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on July 01, 2025 from 14:11:00 UTC to 15:11:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 1, 14:10 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 13:45 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on July 01, 2025 from 13:45:00 UTC to 14:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 1, 13:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 14:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 13:05 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 01, 2025 from 13:05:00 UTC to 14:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 1, 13:00 UTC
Resolved - This incident has been resolved.
Jul 1, 10:30 UTC
Update - We are continuing to monitor for any further issues.
Jul 1, 09:52 UTC
Update - Mitigation applied we are monitoring the recovery.
User authentication is expected to function properly now

Jul 1, 09:48 UTC
Monitoring - We identified an issue with logging in to the browser, we issued a mitigation and we are monitoring.
Jul 1, 09:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:30 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 01, 2025 from 06:30:00 UTC to 08:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 1, 06:13 UTC
Jun 30, 2025
Resolved - This incident has been resolved.
Jun 30, 23:14 UTC
Monitoring - This issue only happened to "on-prem" AD (not Azure AD) incremental sync, and full sync is a workaround.
Jun 30, 19:01 UTC
Investigating - The Engineering team has identified an issue, and we are working on the fix

We apologize for any inconvenience caused and sincerely appreciate your patience as we diligently work to resolve this matter.

We will provide the next update on June 30th, 2025, at 16:00 UTC.

Jun 30, 14:22 UTC
Jun 29, 2025
Completed - The scheduled maintenance has been completed.
Jun 29, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 12:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for June 29th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for June 29th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 25, 09:22 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:01 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for June 29th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:08 UTC
Resolved - This incident has been resolved.
Jun 29, 10:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 09:56 UTC
Identified - The team has identified the issue and is working to fix
Jun 29, 09:35 UTC
Investigating - We are currently investigation failures to log in to PAB.
It appears that log in succeeds after a retry

Jun 29, 08:57 UTC
Jun 28, 2025
Completed - The scheduled maintenance has been completed.
Jun 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:00 UTC
Scheduled - During the maintenance, some customers may experience brief interruption of some services.
Jun 27, 14:43 UTC
Completed - The scheduled maintenance has been completed.
Jun 28, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 01:27 UTC
Completed - The scheduled maintenance has been completed.
Jun 28, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 01:26 UTC
Jun 27, 2025
Completed - The scheduled maintenance has been completed.
Jun 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:00 UTC
Scheduled - We have a planned service maintenance for DLP FileManager APAC Region [hawkeye.services-edge.paloaltonetworks.com] To do Service Upgrades on June 27, 2025 from 21:00 UTC to 23:00 UTC.

Customer Impact: During this scheduled maintenance, customers may experience intermittent disconnects.

Jun 27, 19:48 UTC
Resolved - This incident has been resolved.
Jun 27, 22:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 19:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 26, 19:51 UTC
Investigating - We're currently investigating intermittent failures when running the Checkov Prisma Cloud CLI in the stack app, caused by authentication errors. These failures might cause CI builds to fail. We're working to resolve this as quickly as possible.
Jun 26, 19:29 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:40 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on June 27, 2025 from 10:40:00 UTC to 11:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 27, 10:35 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:30 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on June 27, 2025 from 10:30:00 UTC to 11:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 27, 10:25 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:17 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on June 27, 2025 from 08:17:00 UTC to 09:17:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 27, 08:16 UTC
Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 17:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 16:58 UTC
Scheduled - We have a planned service maintenance for WildFire PubSec (FRM) Cloud on June 26, 2025 from 16:58:00 UTC to 17:58:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 26, 16:56 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 9, 17:37 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:02 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on June 26, 2025 from 09:02:00 UTC to 10:02:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 26, 09:01 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:20 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from June 25, 2025 22:20:00 UTC to June 26, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 25, 22:17 UTC
Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 22:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:40 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on June 25, 2025 from 21:40:00 UTC to 22:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 25, 21:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 20:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:20 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on June 25, 2025 from 18:20:00 UTC to 20:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 25, 18:17 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:30 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on June 25, 2025 from 17:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 25, 17:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:37 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud from June 24, 2025 23:37:00 UTC to June 25, 2025 01:37:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 23:34 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:40 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud from June 24, 2025 22:40:00 UTC to June 25, 2025 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 22:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 00:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:27 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud from June 24, 2025 22:27:00 UTC to June 25, 2025 00:27:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 22:25 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:20 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud from June 24, 2025 22:20:00 UTC to June 25, 2025 00:20:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 22:16 UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 00:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:05 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud from June 24, 2025 22:05:00 UTC to June 25, 2025 00:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 22:01 UTC
Jun 24, 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 23:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:57 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on June 24, 2025 from 21:57:00 UTC to 23:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 21:56 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 23:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:58 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on June 24, 2025 from 21:57:00 UTC to 23:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 21:56 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 23:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:57 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on June 24, 2025 from 21:57:00 UTC to 23:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:35 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on June 24, 2025 from 20:35:00 UTC to 22:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 20:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 22:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:06 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on June 24, 2025 from 20:06:00 UTC to 22:06:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 20:04 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:40 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on June 24, 2025 from 18:40:00 UTC to 20:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 18:39 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 19:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:50 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on June 24, 2025 from 17:50:00 UTC to 19:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 17:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 18:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 16:26 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on June 24, 2025 from 16:26:00 UTC to 18:26:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jun 24, 16:24 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 9, 17:36 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Completed - The scheduled maintenance has been completed.
Jun 22, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 22, 10:06 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for June 22th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:03 UTC
Completed - The scheduled maintenance has been completed.
Jun 22, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 22, 10:06 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for June 22th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:01 UTC
Completed - The scheduled maintenance has been completed.
Jun 22, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 16:21 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for June 22th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Jun 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 07:00 UTC
Scheduled - WHAT:
The Prisma Cloud Compute team will perform an emergency maintenance patch on the Compute console. No other changes will be introduced in this version.

WHEN:
June 22th, 2025 from 07:00AM UTC to 11:00AM UTC.

IMPACT:
During the maintenance, customers may experience intermittent failures across services as they get patched. It's a rolling patch update, and the Prisma cloud compute consoles are expected to be down only for a few minutes.
No actions are needed from the customer.

For any issues with the Prisma Cloud Compute, please reach out to the Palo alto networks Prisma Cloud support team.

Jun 15, 08:54 UTC
Jun 21, 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 UTC
Scheduled - We have a planned service maintenance for Hub and Strata Cloud Manager.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Jun 17, 21:03 UTC