Get webhook notifications whenever Palo Alto Networks Cloud Services creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
Feb 26, 2026 - 17:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 14:00 UTC
Update -
We are extending the maintenance window by an additional two hours.
Mar 1, 11:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 UTC
Scheduled -
We have a planned minor upgrade for Prisma Cloud Compute to Quinn Update 3 (34.03) version in the following regions, scheduled for March 1st, 2025 from 8:00 AM UTC to 2:00 PM UTC.
Customers may experience intermittent failures in the Compute feature set during this scheduled maintenance. No other Prisma Cloud Services will be affected.
Completed -
The scheduled maintenance has been completed.
Mar 1, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 05:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for March 1st from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 15, 15:09 UTC
Resolved -
This incident has been resolved.
Feb 28, 09:59 UTC
Update -
We are continuing to monitor for any further issues.
Feb 28, 09:42 UTC
Monitoring -
Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
Feb 28, 09:37 UTC
Investigating -
Azure Brazil South region experiencing Intermittent Network connectivity issue which is impacting CNGFW Services. Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified intermittent connectivity and packet loss issue affecting network traffic to and from this region. We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.
Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Service Page.
Resolved -
This incident has been resolved.
Feb 27, 04:33 UTC
Update -
We are continuing to monitor for any further issues.
Feb 27, 02:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 26, 22:25 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 26, 21:31 UTC
Investigating -
WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: Delay of analysis report availability.
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on February 26, 2026 from 22:40:00 UTC to 23:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:35 UTC
Resolved -
By 1:00 PM PST on February 26, 2026, the verdicts for all affected files have been corrected.
Feb 26, 23:30 UTC
Identified -
WildFire analysis on February 25, 2026, PST, resulted in an incorrect verdict for a specific set of files. We are currently correcting the verdicts for all affected files.
Feb 26, 19:34 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:03 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:11 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:11 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 22:03 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:52 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud on February 26, 2026 from 21:50:00 UTC to 22:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:45 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:51 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on February 26, 2026 from 21:50:00 UTC to 22:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:45 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:52 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on February 26, 2026 from 21:50:00 UTC to 22:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:44 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:51 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on February 26, 2026 from 21:50:00 UTC to 22:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:45 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:50 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on February 26, 2026 from 21:50:00 UTC to 22:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:44 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:50 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on February 26, 2026 from 21:50:00 UTC to 22:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:44 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:37 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on February 26, 2026 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:34 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:37 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on February 26, 2026 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:34 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:36 UTC
Scheduled -
We have a planned service maintenance for WildFire Delhi Cloud on February 26, 2026 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:33 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Brazil Cloud on February 26, 2026 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:34 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:36 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on February 26, 2026 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:33 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:35 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on February 26, 2026 from 21:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:33 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:21 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on February 26, 2026 from 21:20:00 UTC to 22:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:19 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:22 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on February 26, 2026 from 21:20:00 UTC to 22:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:19 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:21 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on February 26, 2026 from 21:20:00 UTC to 22:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:18 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:21 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud on February 26, 2026 from 21:20:00 UTC to 22:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:18 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:20 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on February 26, 2026 from 21:20:00 UTC to 22:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:18 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on February 26, 2026 from 21:20:00 UTC to 22:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 21:18 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 21:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on February 26, 2026 from 20:05:00 UTC to 21:05:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 20:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 19:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 17:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud on February 26, 2026 from 17:40:00 UTC to 19:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 17:35 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 03:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 01:40 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud on February 26, 2026 from 01:40:00 UTC to 03:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 01:39 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 03:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 01:40 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud on February 26, 2026 from 01:40:00 UTC to 03:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 26, 01:38 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 01:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 23:31 UTC
Scheduled -
We have a planned service maintenance for WildFire US Native Cloud from February 25, 2026 23:30:00 UTC to February 26, 2026 01:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 23:26 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 01:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 23:30 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud from February 25, 2026 23:30:00 UTC to February 26, 2026 01:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 23:26 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 00:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 21:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud from February 25, 2026 21:45:00 UTC to February 26, 2026 00:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 21:37 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 23:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 21:27 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud on February 25, 2026 from 21:27:00 UTC to 23:27:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 21:25 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Delhi Cloud on February 25, 2026 from 18:30:00 UTC to 20:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 18:19 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Brazil Cloud on February 25, 2026 from 18:30:00 UTC to 20:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 18:20 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 20:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on February 25, 2026 from 18:15:00 UTC to 20:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 18:09 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 17:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on February 25, 2026 from 17:00:00 UTC to 20:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 00:20 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 19:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 17:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud on February 25, 2026 from 17:35:00 UTC to 19:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 17:32 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:19 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on February 25, 2026 from 00:17:00 UTC to 02:17:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 00:16 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:17 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on February 25, 2026 from 00:17:00 UTC to 02:17:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 00:15 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:18 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on February 25, 2026 from 00:17:00 UTC to 02:17:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 00:15 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:18 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on February 25, 2026 from 00:17:00 UTC to 02:17:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 00:15 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:17 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on February 25, 2026 from 00:17:00 UTC to 02:17:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 25, 00:14 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud from February 24, 2026 23:59:00 UTC to February 25, 2026 01:59:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:57 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:59 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud from February 24, 2026 23:59:00 UTC to February 25, 2026 01:59:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:58 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud from February 24, 2026 23:59:00 UTC to February 25, 2026 01:59:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:58 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:59 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud from February 24, 2026 23:59:00 UTC to February 25, 2026 01:59:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:57 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:37 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud from February 24, 2026 23:35:00 UTC to February 25, 2026 01:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:32 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud from February 24, 2026 23:35:00 UTC to February 25, 2026 01:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:31 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:36 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud from February 24, 2026 23:35:00 UTC to February 25, 2026 01:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:31 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:35 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud from February 24, 2026 23:35:00 UTC to February 25, 2026 01:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 23:31 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud from February 24, 2026 23:00:00 UTC to February 25, 2026 01:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 22:56 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Saudi Arabia Cloud from February 24, 2026 23:00:00 UTC to February 25, 2026 01:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 22:57 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:00 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud from February 24, 2026 23:00:00 UTC to February 25, 2026 01:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 22:56 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:02 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud from February 24, 2026 23:00:00 UTC to February 25, 2026 01:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 22:58 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 21:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 20:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud on February 24, 2026 from 20:30:00 UTC to 22:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 19:36 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 03:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on February 24, 2026 from 01:20:00 UTC to 03:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 24, 01:17 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 01:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 23:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud from February 23, 2026 23:15:00 UTC to February 24, 2026 01:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 23, 23:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 00:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud from February 23, 2026 22:15:00 UTC to February 24, 2026 00:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 23, 22:08 UTC
Completed -
The scheduled maintenance has been completed.
Feb 23, 21:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on February 23, 2026 from 21:00:00 UTC to 23:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 23, 20:53 UTC
Resolved -
This incident has been resolved.
Feb 23, 21:31 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 23, 21:27 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 23, 21:24 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 23, 21:20 UTC
Investigating -
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Feb 23, 21:07 UTC
Resolved -
This incident has been resolved.
Feb 23, 21:30 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 23, 21:27 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 23, 21:24 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 23, 21:20 UTC
Investigating -
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Feb 23, 21:13 UTC
Resolved -
This incident has been resolved.
Feb 23, 21:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 23, 21:23 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 23, 21:21 UTC
Investigating -
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Completed -
The scheduled maintenance has been completed.
Feb 23, 00:00 UTC
Update -
We are extending the maintenance window by an additional two hours.
Feb 22, 21:29 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 22, 18:53 UTC
Update -
We are extending the maintenance window by an additional two hours.
Feb 22, 18:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 12:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 4, 00:44 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 4, 00:22 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for February 22th from 12:00 UTC-23:59 UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 14, 14:09 UTC
Completed -
The scheduled maintenance has been completed.
Feb 22, 22:00 UTC
Update -
The upgrade is nearing completion, and we are extending the maintenance window by an additional hour for further validation and checks.
Feb 22, 18:50 UTC
Update -
We are extending the maintenance window by an additional two hours.
Feb 22, 16:23 UTC
Update -
We are extending the maintenance window by an additional two hours.
Feb 22, 13:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 07:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for February 22th from 7:00AM UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 14, 14:11 UTC
Completed -
The scheduled maintenance has been completed.
Feb 22, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 05:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for February 22th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 14, 14:11 UTC
Completed -
The scheduled maintenance has been completed.
Feb 20, 08:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 04:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in US, Canada and Brazil Regions on Feb 20th from 04:00 to 08:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Feb 19, 17:09 UTC
Completed -
The scheduled maintenance has been completed.
Feb 20, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 06:00 UTC
Scheduled -
We have a scheduled maintenance for Cloud User-ID (CUID) in Americas region. The maintenance is scheduled for February 20th 2026 from 06:00 to 08:00 UTC. Customers may encounter intermittent re-connection during the maintenance window.
Feb 20, 03:11 UTC
We are extending the ongoing PC release window for app2.eu by an additional 90 minutes. We are in the final stages of application validation and are working to complete the maintenance as quickly as possible. We appreciate your patience and understanding.
Feb 20, 05:11 UTC
Resolved -
The issue has been resolved and adding comments is now functional.
Feb 20, 04:21 UTC
Identified -
Adding new comments to support cases is currently unavailable. The issue has been identified and a fix is being implemented.
Feb 20, 04:06 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 20:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud on February 19, 2026 from 18:20:00 UTC to 20:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 19, 18:16 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 00:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:08 UTC
Scheduled -
We have a planned service maintenance for WildFire Gov (FRH) Cloud from February 18, 2026 22:08:00 UTC to February 19, 2026 00:08:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 18, 22:05 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:01 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on Feb 18th from 21:00 to Feb 19th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Feb 18, 16:43 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in South Korea, India, Singapore, Australia, Japan, Taiwan, Indonesia regions on Feb 18th from 18:00 to 20:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Feb 18, 16:41 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 17:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on February 18, 2026 from 17:30:00 UTC to 19:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Feb 18, 17:27 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 UTC
Scheduled -
We have a scheduled maintenance for Cloud User-ID (CUID) in Americas region. The maintenance is scheduled for February 17th 2026 from 22:00 to 23:59 UTC. Customers may encounter intermittent re-connections during the maintenance window.
Feb 14, 17:12 UTC
Completed -
The scheduled maintenance has been completed.
Feb 17, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 21:00 UTC
Scheduled -
We have a scheduled maintenance for FileMgr in Germany, UK Regions on Feb 17th from 21:00 to 23:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Feb 17, 17:57 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 01:00 UTC
Scheduled -
We have a scheduled maintenance for Cloud User-ID (CUID) in europe region. The maintenance is scheduled for February 15th 2026 from 01:00 to 04:00 UTC. Customers may encounter intermittent re-connections during the maintenance window.
Feb 14, 17:10 UTC