AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

Uptime over the past 90 days. View historical uptime.
AutoFocus Operational
Cortex Gateway Operational
Cortex Cloud Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kindom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Goverment Operational
90 days ago
99.83 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XDR Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.83 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.83 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.89 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate Operational
90 days ago
99.89 % uptime
Today
FedRAMP High Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government Moderate Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
United States - Government High Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America Operational
SaaS API - Singapore Operational
SaaS API - Frankfurt Operational
SaaS API - India Operational
SaaS API - Australia Operational
SaaS API - London Operational
SaaS API - Japan Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.94 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.98 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
99.12 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.93 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Prisma Access - Insights Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
United States - Fed Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
100.0 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire US Native Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Delhi Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Brazil Cloud Operational
90 days ago
100.0 % uptime
Today
MLAV Cloud Operational
90 days ago
100.0 % uptime
Today
APAC - Taiwan Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
Cloud Discovery Operational
90 days ago
100.0 % uptime
Today
Cloud Deployment Operational
90 days ago
100.0 % uptime
Today
Cloud IP-Tag Collection Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Degraded Performance
90 days ago
100.0 % uptime
Today
N.Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N.California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Canada Central (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Calgary (ca-west-1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
canadaeast Operational
90 days ago
100.0 % uptime
Today
centralindia Operational
90 days ago
100.0 % uptime
Today
francecentral Operational
90 days ago
100.0 % uptime
Today
germanywestcentral Operational
90 days ago
100.0 % uptime
Today
israelcentral Operational
90 days ago
100.0 % uptime
Today
italynorth Operational
90 days ago
100.0 % uptime
Today
japanwest Operational
90 days ago
100.0 % uptime
Today
koreacentral Operational
90 days ago
100.0 % uptime
Today
mexicocentral Operational
90 days ago
100.0 % uptime
Today
newzealandnorth Operational
90 days ago
100.0 % uptime
Today
norwayeast Operational
90 days ago
100.0 % uptime
Today
southafricanorth Operational
90 days ago
100.0 % uptime
Today
southcentralus Operational
90 days ago
100.0 % uptime
Today
southindia Operational
90 days ago
100.0 % uptime
Today
spaincentral Operational
90 days ago
100.0 % uptime
Today
swedencentral Operational
90 days ago
100.0 % uptime
Today
switzerlandnorth Operational
90 days ago
100.0 % uptime
Today
switzerlandwest Operational
90 days ago
100.0 % uptime
Today
uaenorth Operational
90 days ago
100.0 % uptime
Today
westcentralus Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
100.0 % uptime
Today
US Central - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Content Package (Applications and Threats Package) Operational
DNS Security Operational
90 days ago
99.99 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
99.98 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
99.99 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com Operational
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
99.99 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Data Security (DSPM) Operational
90 days ago
100.0 % uptime
Today
DSPM - North America Operational
90 days ago
100.0 % uptime
Today
DSPM - Europe Operational
90 days ago
100.0 % uptime
Today
Prisma AIRS Operational
90 days ago
99.97 % uptime
Today
AI Runtime Security API Operational
90 days ago
99.97 % uptime
Today
AI Model Security Operational
90 days ago
99.97 % uptime
Today
AI Red Teaming Operational
90 days ago
99.97 % uptime
Today
Device Broker Service Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region May 31, 2026 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 31st from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 08:23 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 31, 2026 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 31st from 11:00AM UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 08:24 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Jun 7, 2026 02:00-10:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for June 7th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 16:44 UTC

Prisma Cloud Compute Scheduled Release - Quinn update 4 hotfix 2 Jun 7, 2026 07:00-11:00 UTC

We have a planned upgrade for Prisma Cloud Compute to Quinn update 4 hotfix 2 in the following regions, scheduled for June 7, 2026 from 07:00 UTC to 11:00 UTC.

Customers may experience intermittent failures in the Compute feature set during this scheduled maintenance. No other Prisma Cloud Services will be affected.

For more information about the release, please refer to the
Look Ahead—Planned Updates on Prisma Cloud Compute
Posted on May 26, 2026 - 22:25 UTC

Prisma Cloud [APP.FR]: 26.6.1 Scheduled Release Jun 8, 2026 21:30 - Jun 9, 2026 01:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:20 UTC

Prisma Cloud [APP.CA]: 26.6.1 Scheduled Release Jun 9, 2026 05:00-09:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:20 UTC

Prisma Cloud [APP.ID]: 26.6.1 Scheduled Release Jun 9, 2026 16:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:21 UTC

Prisma Cloud [APP.SG]: 26.6.1 Scheduled Release Jun 10, 2026 11:00-15:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:22 UTC

Prisma Cloud [APP.JP]: 26.6.1 Scheduled Release Jun 10, 2026 15:30-19:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:23 UTC

Prisma Cloud [APP]: 26.6.1 Scheduled Release Jun 11, 2026 03:30-09:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:23 UTC

Prisma Cloud [APP.ANZ]: 26.6.1 Scheduled Release Jun 11, 2026 16:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:24 UTC

Prisma Cloud [APP.CN]: 26.6.1 Scheduled Release Jun 15, 2026 12:00-16:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:25 UTC

Prisma Cloud [APP.IND]: 26.6.1 Scheduled Release Jun 15, 2026 16:30-20:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:25 UTC

Prisma Cloud [APP3]: 26.6.1 Scheduled Release Jun 16, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:26 UTC

Prisma Cloud [APP.UK]: 26.6.1 Scheduled Release Jun 16, 2026 20:00 - Jun 17, 2026 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:26 UTC

Prisma Cloud [APP2]: 26.6.1 Scheduled Release Jun 17, 2026 02:00-08:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:27 UTC

Prisma Cloud [APP2.EU]: 26.6.1 Scheduled Release Jun 17, 2026 22:00 - Jun 18, 2026 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:28 UTC

Prisma Cloud [APP.GOV]: 26.6.1 Scheduled Release Jun 23, 2026 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:29 UTC

Prisma Cloud [APP4]: 26.6.1 Scheduled Release Jun 25, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:30 UTC

Prisma Cloud [APP.EU]: 26.6.1 Scheduled Release Jun 25, 2026 22:00 - Jun 26, 2026 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2026 - 22:00 UTC
May 30, 2026
Service degradation in westus2 due to Azure cloud service issue
Resolved - Azure team confirmed that this incident had been resolved.
May 30, 03:49 UTC
Update - Latest update from Azure:
Recovered Azure services:
Service Bus, Storage, App Service (Web Apps), Azure Site Recovery, Virtual Machine, Virtual Machine scale set, Backup (MAB), Azure Cosmos DB, Azure Log Analytics, Application Insights, Azure Monitor, Azure Resource Manager, Data Explorer, Azure IoT Hub, Microsoft Defender for Cloud Apps, Azure Container Registry, Azure Kubernetes Service, Azure Policy, Azure NetApp Files, Azure Resource Graph, Azure Synapse, Azure Database for MySQL - Flexible Server

Mitigation efforts are still underway to restore affected network components across dependent services, including Storage and Compute

We are waiting for further updates from Azure
May 29, 13:33 UTC
Identified - Latest update from Azure:
Mitigation efforts are underway to restore affected network components across dependent services, including Storage and Compute. Customers may begin to see signs of recovery as these actions progress
May 29, 09:46 UTC
Investigating - Azure is having service degradation impacting multiple services in the region westus2(https://azure.status.microsoft/en-us/status)
We are continuously monitoring the status.
May 29, 08:26 UTC
May 29, 2026
May 28, 2026
WildFire Indonesia Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 19:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:32 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on May 28, 2026 from 18:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
May 28, 18:26 UTC
WildFire Poland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:31 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on May 28, 2026 from 18:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
May 28, 18:27 UTC
WildFire Taiwan Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:30 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on May 28, 2026 from 18:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
May 28, 18:26 UTC
WildFire Brazil Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 UTC
Scheduled - We have a planned service maintenance for WildFire Brazil Cloud on May 28, 2026 from 17:00:00 UTC to 18:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
May 28, 16:46 UTC
WildFire Delhi Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:01 UTC
Scheduled - We have a planned service maintenance for WildFire Delhi Cloud on May 28, 2026 from 17:00:00 UTC to 18:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
May 28, 16:46 UTC
May 27, 2026
Scheduled Maintenance for File Manager (FileMgr) in Singapore and India regions
Completed - The scheduled maintenance has been completed.
May 27, 17:20 UTC
Verifying - Verification is currently underway for the maintenance items.
May 27, 17:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 16:00 UTC
Scheduled - We have scheduled maintenance for the File Manager (FileMgr) in Singapore and India regions. This is set for May 27, 2026, from 16:00 to 18:00 UTC. Customers may encounter intermittent disconnections during this window.
May 26, 21:56 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026
scheduled maintenance for the File Manager (FileMgr) in the all regions
Completed - The scheduled maintenance has been completed.
May 23, 03:16 UTC
Verifying - Verification is currently underway for the maintenance items.
May 23, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:30 UTC
Scheduled - We have scheduled maintenance for the File Manager (FileMgr) in the all regions. This is set for May 23, 2026, from 02:30 to 04:30 UTC. Some customers may encounter intermittent disconnections during this window.
May 19, 03:33 UTC
Hub and Strata Cloud Manager Maintenance
Completed - The scheduled maintenance has been completed.
May 23, 01:00 UTC
Verifying - Verification is currently underway for the maintenance items.
May 17, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 13, 17:32 UTC
Scheduled - IAM Service Upgrade — Saturday, May 16

We are upgrading the IAM Service to a new architecture to improve reliability and scalability.

What to Expect:
Available: Login and all non-IAM operations.
Unavailable: IAM write operations — including creating or updating access policies and Tenant Service Group (TSG) creation/updates.
Read-only IAM access is unaffected. Only administrative changes to policies and TSGs will be blocked during the window.

Recommended Action: Please complete any pending IAM policy or TSG changes before the maintenance window begins. Normal access will resume automatically once the upgrade is complete.

Thank you for your patience.
May 13, 17:00 UTC
May 22, 2026
scheduled maintenance for the File Manager (FileMgr) in the Germany, United Kingdom, Canada, and Brazil regions
Completed - The scheduled maintenance has been completed.
May 22, 22:08 UTC
Verifying - Verification is currently underway for the maintenance items.
May 22, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 21:00 UTC
Scheduled - We have scheduled maintenance for the File Manager (FileMgr) in the Germany, United Kingdom, Canada, and Brazil regions. This is set for May 22, 2026, from 21:00 to 23:00 UTC. Some customers may encounter intermittent disconnections during this window.
May 21, 05:33 UTC
Content 9104 Pulled Out
Resolved - Issue Description
On May 21, 2026, customers reported their traffic being blocked due to TID 97011: “D-Link Router DHCP Hostname Command Injection Vulnerability”, the TID was designed to block OS Command Injection attempts within the hostname fields of DHCP requests. However, the signature included a broad command-matching filter that led to false positives across customer environments, as it incorrectly triggered on legitimate hostnames containing overlapping character strings.
Findings and Technical Analysis
The D-Link Router DHCP Hostname Command Injection Vulnerability (TID 97011) is an OS command injection flaw that allows command execution attempts through the DHCP Hostname fields. This vulnerability has coverage related to CVE-2025-69542 and CVE-2025-14659, such as the DIR-895LA1 which targets D-Link devices and DIR-860LB1, respectively.
Previous Detection Logic
The initial detection logic for TID 97011 included a command-filtering string within DHCP hostname fields that lacked strict boundary delimiters
Root Cause
The false positive (FP) occurred because the signature's command-validation logic triggered against legitimate hostnames containing the targeted command string as a substring. This broad matching behavior resulted in unintended traffic disruptions for multiple customers.
Proposed Solutions & Mitigation
We improved the signature logic to make it more resilient against false positives. The updated signature has been released with content 9105-10068.
May 22, 21:30 UTC
scheduled maintenance for the File Manager (FileMgr) in the Australia, Singapore, and India regions
Completed - The scheduled maintenance has been completed.
May 22, 17:11 UTC
Verifying - Verification is currently underway for the maintenance items.
May 22, 17:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 16:00 UTC
Scheduled - We have scheduled maintenance for the File Manager (FileMgr) in the Australia, Singapore, and India regions. This is set for May 22, 2026, from 16:00 to 18:00 UTC. Some customers may encounter intermittent disconnections during this window.
May 21, 05:22 UTC
May 21, 2026
Prisma Cloud Incident [APP] - Degraded
Resolved - This incident has been resolved.
May 21, 22:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 22:01 UTC
Identified - The issue has been identified and a fix is being implemented.
May 21, 21:04 UTC
Investigating - We are currently investigating this issue.
May 21, 21:04 UTC
May 20, 2026

No incidents reported.

May 19, 2026
Prisma Cloud [APP.GOV]: 26.5.1 Scheduled Release
Completed - The scheduled maintenance has been completed.
May 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 6, 15:14 UTC
May 18, 2026
Cortex XDR/XSIAM/CLOUD - Sporadic issue with EDR uploads in the US region
Resolved - We have experienced a sporadic issue impacting EDR data uploads in the US region.

Cortex XDR agent local protection continues to function normally.
May 18, 08:50 UTC
May 17, 2026
Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions
Completed - The scheduled maintenance has been completed.
May 17, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 3, 12:04 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 17th from 11AM UTC to 7:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 07:14 UTC
Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region
Completed - The scheduled maintenance has been completed.
May 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 07:22 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 17th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 07:20 UTC
May 16, 2026
IoT Security (United States) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 UTC
Scheduled - WHAT: IoT Security (United States) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Friday, May 15 | 4:00 PM PDT - May 15 | 9:00 PM PDT

WHERE: United States

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
May 14, 16:36 UTC
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