In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2022 - 03:30 UTC
Dec 06, 2022 - 03:30 UTC
Scheduled - We have a planned Prisma Cloud release for app4 scheduled at
Dec 06 from 03:30 to 19:30 UTC.
During this scheduled maintenance, customers may experience intermittent failures.
Dec 06 from 03:30 to 19:30 UTC.
During this scheduled maintenance, customers may experience intermittent failures.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2022 - 15:30 UTC
Dec 05, 2022 - 15:30 UTC
Scheduled - We have a planned Prisma Cloud release for app.sg scheduled at
Dec 05 from 15:30 to 07:30 UTC.
During this scheduled maintenance, customers may experience intermittent failures.
Dec 05 from 15:30 to 07:30 UTC.
During this scheduled maintenance, customers may experience intermittent failures.
Prisma Access (Panorama Managed) Minimum 3.0 Plugin Extended to October 31, 2022 (Not applicable for FedRamp Moderate)
Subscribe
Monitoring - With reference to the following notification, we are extending the time period to upgrade your Cloud Services plugin to 3.0 version by 2 weeks. The new effective date will be October 31st 2022 to be on the minimum 3.0 plugin version to successfully commit to your Prisma Access instances.
In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022.
Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.
If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.
While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.
Oct 17, 2022 - 23:30 UTC
In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022.
Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.
If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.
While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.
Oct 17, 2022 - 23:30 UTC
Monitoring - The Prisma Access Engineering team has identified an issue in the backend that was affecting the commit jobs pushed from Panorama Managed version 10.2 or on Cloud Management for a few customers.
Remediations have been put in place and the issue is closely being monitored for any more failures.
Customers are requested to re-push commits after a few minutes in case they encounter commit failures.
Kindly open a support ticket in case the commit failures persist. This issue should not affect Panorama managed 10.1 & below.
Oct 06, 2022 - 05:02 UTC
Remediations have been put in place and the issue is closely being monitored for any more failures.
Customers are requested to re-push commits after a few minutes in case they encounter commit failures.
Kindly open a support ticket in case the commit failures persist. This issue should not affect Panorama managed 10.1 & below.
Oct 06, 2022 - 05:02 UTC
Monitoring - In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022.
Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.
If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.
While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.
Sep 06, 2022 - 19:58 UTC
Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful.
If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the Changes to Default Behavior for 3.0, and the supported Panorama versions for each Cloud Services plugin version.
While a minimum version of 3.0 will be required, Palo Alto Networks strongly recommends that you upgrade to the latest plugin as soon as it is available to download. If your Prisma Access dataplane version is 10.0.8 or later, only a plugin upgrade is required. To check your dataplane version, select Panorama > Cloud Services > Configuration > Service Setup and check the Dataplane PAN-OS Version. If your dataplane requires an upgrade, reach out to your Palo Alto Networks account representative and submit a request.
Sep 06, 2022 - 19:58 UTC
About This Site
This page provides status information on Palo Alto Networks Cloud Services.
AutoFocus
Operational
Cortex Data Lake
Operational
United States - Americas
Operational
United States - Government
?
Operational
Netherlands - Europe
Operational
United Kingdom
Operational
Singapore
?
Operational
Canada
?
Operational
Japan
?
Operational
Australia
?
Operational
Germany
Operational
India
?
Operational
Switzerland
Operational
Spain
Operational
Italy
Operational
Cortex XDR
Operational
Netherlands - Europe
Operational
United States - Americas
Operational
United States - Government
Operational
United Kingdom
Operational
Singapore
Operational
Japan
Operational
Canada
Operational
Australia
Operational
Gateway
Operational
Germany
Operational
India
Operational
Cortex XSOAR
Operational
United States - East
Operational
United States - West
Operational
Canada
Operational
Germany
Operational
United Kingdom
Operational
Australia
Operational
DNS Security
Operational
DLP
Operational
Prisma SaaS DLP - NAM
?
Operational
Prisma SaaS DLP - EU
Operational
Prisma SaaS DLP - APAC
Operational
Prisma Access DLP
?
Operational
Prisma Cloud DLP
?
Operational
DLP (NGFW) APAC
Operational
DLP (NGFW) EU
Operational
DLP (NGFW) NAM
Operational
Cloud Identity Engine
Operational
United States - Americas
Operational
United States - Government
Operational
Netherlands - Europe
Operational
United Kingdom
Operational
Singapore
Operational
Canada
Operational
Japan
Operational
Australia
Operational
Germany
Operational
India
Operational
Switzerland
Operational
Spain
Operational
Italy
Operational
Explore
?
Operational
Hub
?
Operational
IOT Security
Operational
IOT Security App (US)
Operational
IOT Security Service NGFW (US)
Operational
IoT Security Government
Operational
IoT Security (Europe)
Operational
IOT Security Singapore
Operational
IOT Security Japan
Operational
PAN-DB Cloud
Operational
Advanced URL Filtering
Operational
Prisma Access
?
Operational
Americas-Argentina
Operational
Americas-Bolivia
Operational
Americas-Brazil Central
Operational
Americas-Brazil East
Operational
Americas-Brazil South
Operational
Americas-Canada Central
Operational
Americas-Canada East
Operational
Americas-Canada West
Operational
Americas-Chile
Operational
Americas-Colombia
Operational
Americas-Costa Rica
Operational
Americas-Ecuador
Operational
Americas-Mexico Central
Operational
Americas-Mexico West
Operational
Americas-Panama
Operational
Americas-Paraguay
Operational
Americas-Peru
Operational
Americas-US Central
Operational
Americas-US East
Operational
Americas-US Northeast
Operational
Americas-US Northwest
Operational
Americas-US South
Operational
Americas-US Southeast
Operational
Americas-US Southwest
Operational
Americas-US West
Operational
Americas-Venezuela
Operational