Get webhook notifications whenever Palo Alto Networks Cloud Services creates an incident, updates an incident, resolves an incident or changes a component status.
Investigating - Prisma SDWAN - VPN services in US region are currently experiencing degraded performance. Engineering is actively looking into the issue. Next update will be at 14:00 UTC
Jul 03, 2025 - 13:05 UTC
Identified - AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will not be able to access the AutoFocus application or API Workaround: N/A
Jun 18, 2025 - 18:56 UTC
Update - Private apps are operational. Browser login continues to be degraded
Jun 12, 2025 - 20:04 UTC
Identified - We have observed partial recovery on GCP. Private apps remain at risk but are currently working properly
Jun 12, 2025 - 19:42 UTC
Update - Be advised that active users remain operational, User login is partially available due to the GCP issue visible here: https://status.cloud.google.com/
Jun 12, 2025 - 19:21 UTC
Investigating - PAB interactive login is degraded due to an issue in multiple GCP regions
Jun 12, 2025 - 19:17 UTC
Update - We are continuing to investigate this issue.
Mar 26, 2025 - 21:03 UTC
Investigating - At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Mar 26, 2025 - 21:01 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 27, 2025 - 16:52 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:32 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 6th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:43 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:32 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for July 13th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:44 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for July 13th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 06:45 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:31 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for July 20th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:46 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 20th from 6:00AM to 2:00PM. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:24 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 22, 2025 - 07:28 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for July 20th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 2025 - 06:48 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 27th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:31 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for August 3rd from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:34 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 3rd from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:35 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for August 10th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:38 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for August 10th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:36 UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 10th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support. Posted on
Jun 22, 2025 - 07:38 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:30 UTC
Scheduled -
During this maintenance window we will be migrating confluence connector from EC2 based instances to containerised versions. OAuth2 based instances will face a downtime of about 15minutes where scanning would be paused for the time being. New onboarding will still be working. This is for India region.
Jul 3, 06:54 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 09:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:45 UTC
Scheduled -
We have a planned service maintenance for WildFire EU Regulated Cloud on July 03, 2025 from 08:45:00 UTC to 09:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 08:43 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 09:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on July 03, 2025 from 08:45:00 UTC to 09:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 08:19 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:31 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on July 03, 2025 from 08:30:00 UTC to 09:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 08:18 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Poland Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:30 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:01 UTC
Scheduled -
We have a planned service maintenance for WildFire "Saudi Arabia" Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:12 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:01 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:15 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:00 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud on July 03, 2025 from 08:00:00 UTC to 08:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:16 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:51 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud on July 03, 2025 from 07:50:00 UTC to 08:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:10 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:50 UTC
Scheduled -
We have a planned service maintenance for WildFire "South Korea" Cloud on July 03, 2025 from 07:50:00 UTC to 08:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:11 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on July 03, 2025 from 07:40:00 UTC to 08:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:01 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 08:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on July 03, 2025 from 07:30:00 UTC to 08:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 07:00 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 07:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:21 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on July 03, 2025 from 07:20:00 UTC to 07:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 06:59 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 07:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on July 03, 2025 from 07:20:00 UTC to 07:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 06:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on July 03, 2025 from 07:00:00 UTC to 07:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 06:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 07:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on July 03, 2025 from 06:40:00 UTC to 07:10:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 3, 06:36 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:51 UTC
Scheduled -
We have a planned service maintenance for WildFire Singapore Cloud on July 02, 2025 from 12:50:00 UTC to 13:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 12:43 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on July 02, 2025 from 12:00:00 UTC to 13:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 11:58 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 12:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 11:50 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on July 02, 2025 from 11:50:00 UTC to 12:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 11:45 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 09:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on July 02, 2025 from 09:20:00 UTC to 09:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 09:15 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 09:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:15 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on July 02, 2025 from 09:15:00 UTC to 09:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 09:03 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:00 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on July 02, 2025 from 09:00:00 UTC to 09:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 08:53 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:30 UTC
Scheduled -
We have a planned service maintenance for WildFire France Cloud on July 02, 2025 from 07:30:00 UTC to 08:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 2, 07:23 UTC
Resolved -
This incident has been resolved.
Jul 2, 06:47 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 2, 06:46 UTC
Update -
We are continuing to work on a fix for this issue.
Jul 2, 01:48 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 2, 01:47 UTC
Update -
We are continuing to investigate this issue.
Jul 1, 18:35 UTC
Update -
We are continuing to investigate this issue.
Jul 1, 17:01 UTC
Investigating -
WildFire is currently experiencing an issue in most of the regional Clouds. We are actively working on this issue and will provide another update by 15:00 UTC with further details.
Customer Impact: Customer might see issue while uploading sample in portal
Workaround: Customer might use API to upload instead of using Wildfire portal.
Jul 1, 14:56 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 15:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:11 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on July 01, 2025 from 14:11:00 UTC to 15:11:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 1, 14:10 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 14:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 13:45 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on July 01, 2025 from 13:45:00 UTC to 14:45:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 1, 13:41 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 14:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 13:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Canada Cloud on July 01, 2025 from 13:05:00 UTC to 14:05:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 1, 13:00 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud on July 01, 2025 from 06:30:00 UTC to 08:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jul 1, 06:13 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 12:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for June 29th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:10 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for June 29th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 25, 09:22 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:01 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for June 29th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:08 UTC
Completed -
The scheduled maintenance has been completed.
Jun 27, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:00 UTC
Scheduled -
We have a planned service maintenance for DLP FileManager APAC Region [hawkeye.services-edge.paloaltonetworks.com] To do Service Upgrades on June 27, 2025 from 21:00 UTC to 23:00 UTC.
Customer Impact: During this scheduled maintenance, customers may experience intermittent disconnects.
Jun 27, 19:48 UTC
Resolved -
This incident has been resolved.
Jun 27, 22:07 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 26, 19:57 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 26, 19:51 UTC
Investigating -
We're currently investigating intermittent failures when running the Checkov Prisma Cloud CLI in the stack app, caused by authentication errors. These failures might cause CI builds to fail. We're working to resolve this as quickly as possible.
Jun 26, 19:29 UTC
Completed -
The scheduled maintenance has been completed.
Jun 27, 11:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud on June 27, 2025 from 10:40:00 UTC to 11:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 27, 10:35 UTC
Completed -
The scheduled maintenance has been completed.
Jun 27, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on June 27, 2025 from 10:30:00 UTC to 11:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 27, 10:25 UTC
Completed -
The scheduled maintenance has been completed.
Jun 27, 09:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:17 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on June 27, 2025 from 08:17:00 UTC to 09:17:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 27, 08:16 UTC
Completed -
The scheduled maintenance has been completed.
Jun 26, 17:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 16:58 UTC
Scheduled -
We have a planned service maintenance for WildFire PubSec (FRM) Cloud on June 26, 2025 from 16:58:00 UTC to 17:58:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 26, 16:56 UTC
Completed -
The scheduled maintenance has been completed.
Jun 26, 10:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:02 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on June 26, 2025 from 09:02:00 UTC to 10:02:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 26, 09:01 UTC
Completed -
The scheduled maintenance has been completed.
Jun 26, 00:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Global Cloud from June 25, 2025 22:20:00 UTC to June 26, 2025 00:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 25, 22:17 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 22:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud on June 25, 2025 from 21:40:00 UTC to 22:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 25, 21:38 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 20:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:20 UTC
Scheduled -
We have a planned service maintenance for WildFire Australia Cloud on June 25, 2025 from 18:20:00 UTC to 20:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 25, 18:17 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:30 UTC
Scheduled -
We have a planned service maintenance for WildFire Japan Cloud on June 25, 2025 from 17:30:00 UTC to 19:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 25, 17:28 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 01:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:37 UTC
Scheduled -
We have a planned service maintenance for WildFire Europe Cloud from June 24, 2025 23:37:00 UTC to June 25, 2025 01:37:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 23:34 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 00:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:40 UTC
Scheduled -
We have a planned service maintenance for WildFire UK Cloud from June 24, 2025 22:40:00 UTC to June 25, 2025 00:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 22:38 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 00:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:27 UTC
Scheduled -
We have a planned service maintenance for WildFire South Africa Cloud from June 24, 2025 22:27:00 UTC to June 25, 2025 00:27:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 22:25 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 00:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:20 UTC
Scheduled -
We have a planned service maintenance for WildFire South Korea Cloud from June 24, 2025 22:20:00 UTC to June 25, 2025 00:20:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 22:16 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 00:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:05 UTC
Scheduled -
We have a planned service maintenance for WildFire Italy Cloud from June 24, 2025 22:05:00 UTC to June 25, 2025 00:05:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 22:01 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 23:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:57 UTC
Scheduled -
We have a planned service maintenance for WildFire Israel Cloud on June 24, 2025 from 21:57:00 UTC to 23:57:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 21:56 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 23:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:58 UTC
Scheduled -
We have a planned service maintenance for WildFire Germany Cloud on June 24, 2025 from 21:57:00 UTC to 23:57:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 21:56 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 23:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:57 UTC
Scheduled -
We have a planned service maintenance for WildFire Spain Cloud on June 24, 2025 from 21:57:00 UTC to 23:57:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 21:55 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 22:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:35 UTC
Scheduled -
We have a planned service maintenance for WildFire Switzerland Cloud on June 24, 2025 from 20:35:00 UTC to 22:35:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 20:31 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 22:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:06 UTC
Scheduled -
We have a planned service maintenance for WildFire Indonesia Cloud on June 24, 2025 from 20:06:00 UTC to 22:06:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 20:04 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 20:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:40 UTC
Scheduled -
We have a planned service maintenance for WildFire Taiwan Cloud on June 24, 2025 from 18:40:00 UTC to 20:40:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 18:39 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 19:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:50 UTC
Scheduled -
We have a planned service maintenance for WildFire India Cloud on June 24, 2025 from 17:50:00 UTC to 19:50:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 17:46 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 18:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 16:26 UTC
Scheduled -
We have a planned service maintenance for WildFire Qatar Cloud on June 24, 2025 from 16:26:00 UTC to 18:26:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Jun 24, 16:24 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 22, 10:06 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for June 22th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:03 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 14:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 22, 10:06 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for June 22th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:01 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:01 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 20, 16:21 UTC
Scheduled -
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for June 22th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
May 22, 10:04 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 07:00 UTC
Scheduled -
WHAT: The Prisma Cloud Compute team will perform an emergency maintenance patch on the Compute console. No other changes will be introduced in this version.
WHEN: June 22th, 2025 from 07:00AM UTC to 11:00AM UTC.
IMPACT: During the maintenance, customers may experience intermittent failures across services as they get patched. It's a rolling patch update, and the Prisma cloud compute consoles are expected to be down only for a few minutes. No actions are needed from the customer.
For any issues with the Prisma Cloud Compute, please reach out to the Palo alto networks Prisma Cloud support team.
Jun 15, 08:54 UTC