Azure westeurope, southcentralus outage impacting Cloud NGFW Services.
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Aug 03, 2026 - 07:05 UTC
Update - We are continuing to monitor for any further issues.
Jul 27, 2026 - 19:02 UTC
Update - We are impacted by a capacity issue within Azure data centers affecting Cloud NGFW in the West Europe and South Central US regions. Customers may experience failures during autoscaling, panorama migrations, migrations to premium instances, software updates or the deployment of new resources.

Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: Maintain your current traffic baselines where possible to avoid triggering sudden autoscaling needs.
- Defer New Deployments: Hold off on launching new resources until full capacity is restored.
Jul 23, 2026 - 20:00 UTC
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 23th, 8:00UTC
Jul 22, 2026 - 05:05 UTC
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 20th, 8:00UTC
Jul 17, 2026 - 12:10 UTC
Update - Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 16th, 8:00UTC
Jul 15, 2026 - 15:12 UTC
Update - Azure is still working on recovery. We are continuously monitoring their progress.

Next Update: July 15th, 8:00UTC
Jul 12, 2026 - 04:53 UTC
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 13th, 8:00UTC
Jul 12, 2026 - 04:53 UTC
Update - We are continuing to monitor for any further issues.
Jul 12, 2026 - 04:49 UTC
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Jul 10, 2026 - 09:16 UTC
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Jul 08, 2026 - 15:45 UTC
Monitoring - We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.

Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.

Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.

Next Update: July 13th, 8:00UTC
Jul 07, 2026 - 18:06 UTC
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

Uptime over the past 90 days. View historical uptime.
AutoFocus Operational
Cortex Gateway Operational
Cortex Cloud Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kindom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Goverment Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate Operational
90 days ago
100.0 % uptime
Today
FedRAMP High Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government Moderate Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
United States - Government High Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America Operational
SaaS API - Singapore Operational
SaaS API - Frankfurt Operational
SaaS API - India Operational
SaaS API - Australia Operational
SaaS API - London Operational
SaaS API - Japan Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP Operational
90 days ago
99.97 % uptime
Today
APAC (Mumbai) - Prisma SaaS Operational
90 days ago
99.96 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
99.96 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
99.96 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
99.96 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
99.96 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
99.96 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
99.96 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP Operational
90 days ago
99.96 % uptime
Today
Enterprise DLP - Americas (Brazil) Operational
90 days ago
99.93 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.99 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.99 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
99.99 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
99.93 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Prisma Access - Insights Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
United States - Fed Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
100.0 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire US Native Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Delhi Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Brazil Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Finland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Sovereign Cloud Operational
90 days ago
100.0 % uptime
Today
MLAV Cloud Operational
90 days ago
99.84 % uptime
Today
APAC - Taiwan Operational
90 days ago
99.84 % uptime
Today
EMEA - Netherlands Operational
90 days ago
99.84 % uptime
Today
Americas - US West Operational
90 days ago
99.84 % uptime
Today
Americas - US Central Operational
90 days ago
99.84 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
Cloud Discovery Operational
90 days ago
100.0 % uptime
Today
Cloud Deployment Operational
90 days ago
100.0 % uptime
Today
Cloud IP-Tag Collection Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Degraded Performance
90 days ago
100.0 % uptime
Today
N.Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N.California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Canada Central (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Calgary (ca-west-1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure Degraded Performance
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Degraded Performance
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
canadaeast Operational
90 days ago
100.0 % uptime
Today
centralindia Operational
90 days ago
100.0 % uptime
Today
francecentral Operational
90 days ago
100.0 % uptime
Today
germanywestcentral Operational
90 days ago
100.0 % uptime
Today
israelcentral Operational
90 days ago
100.0 % uptime
Today
italynorth Operational
90 days ago
100.0 % uptime
Today
japanwest Operational
90 days ago
100.0 % uptime
Today
koreacentral Operational
90 days ago
100.0 % uptime
Today
mexicocentral Operational
90 days ago
100.0 % uptime
Today
newzealandnorth Operational
90 days ago
100.0 % uptime
Today
norwayeast Operational
90 days ago
100.0 % uptime
Today
southafricanorth Operational
90 days ago
100.0 % uptime
Today
southcentralus Degraded Performance
90 days ago
100.0 % uptime
Today
southindia Operational
90 days ago
100.0 % uptime
Today
spaincentral Operational
90 days ago
100.0 % uptime
Today
swedencentral Operational
90 days ago
100.0 % uptime
Today
switzerlandnorth Operational
90 days ago
100.0 % uptime
Today
switzerlandwest Operational
90 days ago
100.0 % uptime
Today
uaenorth Operational
90 days ago
100.0 % uptime
Today
westcentralus Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
100.0 % uptime
Today
US Central - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Content Package (Applications and Threats Package) Operational
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
99.77 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com Operational
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Data Security (DSPM) Operational
90 days ago
100.0 % uptime
Today
DSPM - North America Operational
90 days ago
100.0 % uptime
Today
DSPM - Europe Operational
90 days ago
100.0 % uptime
Today
Device Broker Service Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma AIRS Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security API Operational
90 days ago
100.0 % uptime
Today
AI Model Security Operational
90 days ago
100.0 % uptime
Today
AI Red Teaming Operational
90 days ago
100.0 % uptime
Today
AI Gateway Management Plane (SaaS, Hybrid) Operational
90 days ago
100.0 % uptime
Today
AI Gateway Data Plane (SaaS) Operational
90 days ago
100.0 % uptime
Today
Advanced IP Defense (AIPD) Operational
90 days ago
100.0 % uptime
Today
Australia - Sydney Operational
90 days ago
100.0 % uptime
Today
Brazil - Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Canada - Montreal Operational
90 days ago
100.0 % uptime
Today
France - Paris Operational
90 days ago
100.0 % uptime
Today
Germany - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
India - Mumbai Operational
90 days ago
100.0 % uptime
Today
Israel - Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Japan - Tokyo Operational
90 days ago
100.0 % uptime
Today
Korea - Seul Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
South Africa - Johannesburg Operational
90 days ago
100.0 % uptime
Today
UK - London Operational
90 days ago
100.0 % uptime
Today
USA - California Operational
90 days ago
100.0 % uptime
Today
USA - Iowa Operational
90 days ago
100.0 % uptime
Today
USA - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
USA - Oregon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Prisma Cloud [APP.GOV]: 26.9.1 Scheduled Release Sep 23, 2026 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Aug 10, 2026 - 16:00 UTC

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Scheduled Maintenance for File Manager (FileMgr) in Uk, Germany regions
Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Germany, UK Regions on September 3rd from 20:00 to 23:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Sep 3, 18:23 UTC
Scheduled Maintenance for File Manager (FileMgr) in France region
Completed - The scheduled maintenance has been completed.
Sep 3, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:00 UTC
Scheduled - We have a scheduled maintenance for File Manager (FileMgr) in France region. The maintenance is scheduled for September 03rd 2026 from 18:00 to 22:00 Customers may encounter intermittent disconnections during the maintenance window.
Sep 3, 06:09 UTC
WildFire Global Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 22:15 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from September 02, 2026 22:15 UTC to September 03, 2026 01:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Sep 2, 22:05 UTC

Sep 2, 2026

MLAV Outage - Investigation Undergoing
Resolved - This incident has been resolved.
Sep 2, 22:19 UTC
Investigating - We are currently investigate the issue.
Sep 2, 19:01 UTC
Enterprise DLP: EU Region Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 03:30 UTC
Scheduled - Users may see temporary increase in error rates during this period.
Sep 1, 18:55 UTC
Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational
Resolved - This incident has been resolved.
Sep 2, 02:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 15:34 UTC
Investigating - We are currently investigating this issue.
Sep 1, 15:24 UTC

Sep 1, 2026

WildFire Finland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire Finland Cloud on September 01, 2026 from 23:00:00 UTC to 23:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Sep 1, 21:50 UTC
WildFire Finland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire Finland Cloud on September 01, 2026 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Sep 1, 21:48 UTC
WildFire Finland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 22:01 UTC
Scheduled - We have a planned service maintenance for WildFire Finland Cloud on September 01, 2026 from 22:00:00 UTC to 22:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Sep 1, 21:58 UTC
URL filtering service degradation affected by GCP network service degradation
Resolved - This incident has been resolved.
Sep 1, 21:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 17:02 UTC
Investigating - We are monitoring the system and we will provide another update by 12pm PDT with further details.

Customer Impact: Customer will experience service degradation

Workaround: "N/A"
Sep 1, 17:00 UTC
WildFire Finland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 19:00 UTC
Scheduled - We have a planned service maintenance for WildFire Finland Cloud on September 01, 2026 from 19:00 UTC to 20:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Sep 1, 18:58 UTC
WildFire Japan Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:30 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on September 01, 2026 from 17:30 UTC to 18:30 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 19:45 UTC
WildFire Europe Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:10 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on September 01, 2026 from 17:10 UTC to 18:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Sep 1, 17:02 UTC
WildFire US Native Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 01:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:01 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on September 01, 2026 from 00:00 UTC to 01:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 23:49 UTC
WildFire Brazil Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:00 UTC
Scheduled - We have a planned service maintenance for WildFire Brazil Cloud on September 01, 2026 from 00:00 UTC to 01:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 23:49 UTC
WildFire Canada Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:02 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on September 01, 2026 from 00:00 UTC to 01:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 23:49 UTC
WildFire Spain Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:13 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC
WildFire Poland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:11 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC
WildFire France Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:16 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC
WildFire UK Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:13 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC
WildFire Switzerland Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:16 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC
WildFire Germany Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:10 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC
WildFire EU Regulated Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:12 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud from August 31, 2026 23:10 UTC to September 01, 2026 00:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:56 UTC

Aug 31, 2026

WildFire Saudi Arabia Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:44 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on August 31, 2026 from 22:40 UTC to 23:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:29 UTC
WildFire India Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:43 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on August 31, 2026 from 22:40 UTC to 23:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:29 UTC
WildFire Delhi Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:42 UTC
Scheduled - We have a planned service maintenance for WildFire Delhi Cloud on August 31, 2026 from 22:40 UTC to 23:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:29 UTC
WildFire Israel Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:40 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on August 31, 2026 from 22:40 UTC to 23:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:29 UTC
WildFire Qatar Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:41 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on August 31, 2026 from 22:40 UTC to 23:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:29 UTC
WildFire South Africa Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:42 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on August 31, 2026 from 22:40 UTC to 23:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 22:29 UTC
WildFire Singapore Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:13 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on August 31, 2026 from 22:10 UTC to 23:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 21:59 UTC
WildFire Australia Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:12 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on August 31, 2026 from 22:10 UTC to 23:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 21:59 UTC
WildFire Indonesia Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:10 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on August 31, 2026 from 22:10 UTC to 23:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 21:59 UTC
WildFire Taiwan Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:10 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on August 31, 2026 from 22:10 UTC to 23:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 21:59 UTC
WildFire South Korea Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:11 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on August 31, 2026 from 22:10 UTC to 23:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 21:59 UTC
WildFire Italy Cloud Service Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 22:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 21:40 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on August 31, 2026 from 21:40 UTC to 22:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.
Aug 31, 21:35 UTC

Aug 30, 2026

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region
Completed - The scheduled maintenance has been completed.
Aug 30, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 04:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for August 30th from 4:00 AM to noon UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 17, 12:22 UTC

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Scheduled Emergency Maintenance for FileManager(Filemgr) in US, Canada Regions
Completed - The scheduled maintenance has been completed.
Aug 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 03:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US, Canada Regions on August 28th from 03:00 to 07:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Aug 27, 21:29 UTC

Aug 27, 2026

Scheduled Maintenance for File Manager (FileMgr) in Uk, Germany regions
Completed - The scheduled maintenance has been completed.
Aug 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Germany, UK Regions on August 27th from 20:00 to 23:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Aug 27, 17:47 UTC
Prisma Cloud [APP4]: 26.8.1 Scheduled Release
Completed - The scheduled maintenance has been completed.
Aug 27, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 13, 18:56 UTC

Aug 26, 2026

Cortex XSOAR8/XSIAM - Degraded performance in the US region
Resolved - This incident has been resolved.
Aug 26, 21:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 20:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 26, 20:39 UTC
Update - We are continuing to investigate this issue.
Aug 26, 18:37 UTC
Update - We are experiencing degraded XSOAR/XSIAM performance in the US region with automation executions
Aug 26, 18:05 UTC
Investigating - We are currently investigating this issue.
Aug 26, 17:47 UTC

Aug 25, 2026

Scheduled Maintenance for File Manager (FileMgr) in Germany region
Completed - The scheduled maintenance has been completed.
Aug 25, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:30 UTC
Scheduled - We have a scheduled maintenance for File Manager (FileMgr) in Germany region. The maintenance is scheduled for August 25th 2026 from 21:30 to 23:30. Customers may encounter intermittent disconnections during the maintenance window.
Aug 25, 21:10 UTC
WildFire Issue
Resolved - This incident has been resolved.
Aug 25, 18:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 18:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 18:50 UTC
Investigating - WildFire is currently experiencing an issue in the India Cloud. We are actively working on this issue and will provide another update by 20:00 UTC with further details.

Customer Impact: Delay of sample processing and verdict availability

Workaround: N/A
Aug 25, 18:24 UTC
Prisma Cloud [APP.GOV]: 26.8.1 Scheduled Release
Completed - The scheduled maintenance has been completed.
Aug 25, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 00:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 13, 18:56 UTC
Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region
Resolved - This incident has been resolved.
Aug 25, 01:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 22, 18:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 22, 06:10 UTC
Investigating - We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
Aug 21, 20:24 UTC

Aug 24, 2026

WildFire Issue
Resolved - This incident has been resolved.
Aug 24, 18:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 18:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 24, 17:57 UTC
Investigating - WildFire is currently experiencing an issue in India Cloud. We are actively working on this issue and will provide another update by 19:00 UTC with further details.

Customer Impact: Delay of sample processing and intermittent failure of quering.

Workaround: N/A
Aug 24, 17:26 UTC
PrismaCloud APP3: Delayed asset inventory data
Resolved - This incident has been resolved.
Aug 24, 03:07 UTC
Update - We are continuing to monitor for any further issues.
Aug 14, 17:43 UTC
Update - We are continuing to monitor for any further issues.
Aug 13, 20:56 UTC
Update - We are continuing to monitor for any further issues.
Aug 12, 15:30 UTC
Update - We are continuing to monitor for any further issues.
Aug 11, 23:46 UTC
Update - We are continuing to monitor for any further issues.
Aug 11, 10:37 UTC
Update - We are continuing to monitor for any further issues.
Aug 10, 18:15 UTC
Update - We are continuing to monitor for any further issues.
Aug 10, 06:10 UTC
Update - We are continuing to monitor for any further issues.
Aug 9, 13:16 UTC
Update - We are continuing to monitor for any further issues.
Aug 8, 07:23 UTC
Update - We are continuing to monitor for any further issues.
Aug 7, 17:19 UTC
Update - We are continuing to monitor for any further issues.
Aug 7, 10:48 UTC
Update - We are continuing to monitor for any further issues.
Aug 7, 07:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 06:55 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Aug 21, 2026

Log forwarding and streaming degradation for Device Security Cloud Service
Resolved - This incident has been resolved.
Aug 21, 18:35 UTC
Update - We are continuing to monitor for any further issues.
Aug 20, 00:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 00:54 UTC
Update - We are continuing to investigate this issue.
Aug 19, 23:10 UTC
Investigating - Incident Overview

The Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions.

Current Status & Impact

Impacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service. Core security enforcement and device protection policies remain fully functional and unaffected.

Affected Scope: US Regions only.

Root Cause: Upstream Google Cloud Platform (GCP) resource capacity limitations.

Next Steps & Mitigations

Engineers from SLS team are actively working with GCP support to resolve infrastructure capacity issue.

Further updates will be provided as capacity is expanded.
Aug 19, 22:59 UTC
We have a scheduled maintenance for File Manager (FileMgr) in United States region
Completed - The scheduled maintenance has been completed.
Aug 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:00 UTC
Scheduled - We have a scheduled maintenance for File Manager (FileMgr) in United States region. The maintenance is scheduled for August 21st 2026 from 03:00 to 05:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Aug 14, 18:44 UTC
Prisma Cloud [APP.EU]: 26.8.1 Scheduled Release
Completed - The scheduled maintenance has been completed.
Aug 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 13, 18:55 UTC
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