Update - We are continuing to work on a fix for this issue.
Nov 10, 2025 - 07:34 UTC
Nov 10, 2025 - 07:34 UTC
Update - We are investigating the issue, we expect to provide the next update on our progress and estimated time to resolution by Nov 11th 2025 0730AM UTC.
Nov 09, 2025 - 07:30 UTC
Nov 09, 2025 - 07:30 UTC
Identified - We are currently investigating a critical issue impacting existing and new Cloud NGFW resources when used with Panorama or Strata Cloud Manager.
1. Existing Cloud NGFW Resources.
You may experience traffic drops in existing Cloud NGFW resources when they scale out to accommodate higher traffic in your VPCs.
2. New Cloud NGFW resources.
You may experience failures when attempting to deploy new Cloud NGFW resources.
In the Cloud NGFW console, affected resources will remain in the “Creating” status for an extended period.
Next Update
We are investigating the issue, we expect to provide the next update on our progress and estimated time to resolution by Nov 9th 2025 0430AM UCT.
Nov 09, 2025 - 00:18 UTC
1. Existing Cloud NGFW Resources.
You may experience traffic drops in existing Cloud NGFW resources when they scale out to accommodate higher traffic in your VPCs.
2. New Cloud NGFW resources.
You may experience failures when attempting to deploy new Cloud NGFW resources.
In the Cloud NGFW console, affected resources will remain in the “Creating” status for an extended period.
Next Update
We are investigating the issue, we expect to provide the next update on our progress and estimated time to resolution by Nov 9th 2025 0430AM UCT.
Nov 09, 2025 - 00:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 07, 2025 - 20:36 UTC
Oct 07, 2025 - 20:36 UTC
Investigating - We are currently investigating this issue.
Oct 07, 2025 - 04:41 UTC
Oct 07, 2025 - 04:41 UTC
About This Site
This page provides status information on Palo Alto Networks Cloud Services.
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Data Security (SSPM)
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?
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DLP
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Americas - US - app.prismacloud.io
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Americas - Canada - app.ca.prismacloud.io
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Europe - app.eu.prismacloud.io
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Europe - app2.eu.prismacloud.io
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Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
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