Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.

Mar 02, 2026 - 22:49 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

AutoFocus Operational
Cortex Gateway Operational
Cortex Cloud Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kindom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Goverment Operational
90 days ago
99.83 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XDR Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.83 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.83 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
99.89 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate Operational
90 days ago
99.89 % uptime
Today
FedRAMP High Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government Moderate Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
United States - Government High Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America Operational
SaaS API - Singapore Operational
SaaS API - Frankfurt Operational
SaaS API - India Operational
SaaS API - Australia Operational
SaaS API - London Operational
SaaS API - Japan Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.94 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.96 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.98 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
99.12 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.93 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Prisma Access - Insights Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
United States - Fed Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire UK Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire U.S. Government Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire India Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire France Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
99.99 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire AWF PubSec Cloud(FRM) Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire EU Regulated Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire US Native Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Delhi Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Brazil Cloud Operational
90 days ago
99.99 % uptime
Today
MLAV Cloud Operational
90 days ago
100.0 % uptime
Today
APAC - Taiwan Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
Cloud Discovery Operational
90 days ago
100.0 % uptime
Today
Cloud Deployment Operational
90 days ago
100.0 % uptime
Today
Cloud IP-Tag Collection Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Degraded Performance
90 days ago
100.0 % uptime
Today
N.Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N.California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Canada Central (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Calgary (ca-west-1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
canadaeast Operational
90 days ago
100.0 % uptime
Today
centralindia Operational
90 days ago
100.0 % uptime
Today
francecentral Operational
90 days ago
100.0 % uptime
Today
germanywestcentral Operational
90 days ago
100.0 % uptime
Today
israelcentral Operational
90 days ago
100.0 % uptime
Today
italynorth Operational
90 days ago
100.0 % uptime
Today
japanwest Operational
90 days ago
100.0 % uptime
Today
koreacentral Operational
90 days ago
100.0 % uptime
Today
mexicocentral Operational
90 days ago
100.0 % uptime
Today
newzealandnorth Operational
90 days ago
100.0 % uptime
Today
norwayeast Operational
90 days ago
100.0 % uptime
Today
southafricanorth Operational
90 days ago
100.0 % uptime
Today
southcentralus Operational
90 days ago
100.0 % uptime
Today
southindia Operational
90 days ago
100.0 % uptime
Today
spaincentral Operational
90 days ago
100.0 % uptime
Today
swedencentral Operational
90 days ago
100.0 % uptime
Today
switzerlandnorth Operational
90 days ago
100.0 % uptime
Today
switzerlandwest Operational
90 days ago
100.0 % uptime
Today
uaenorth Operational
90 days ago
100.0 % uptime
Today
westcentralus Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
100.0 % uptime
Today
US Central - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Content Package (Applications and Threats Package) Operational
DNS Security Operational
90 days ago
99.99 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
99.98 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
99.99 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com Operational
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
99.99 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Data Security (DSPM) Operational
90 days ago
100.0 % uptime
Today
DSPM - North America Operational
90 days ago
100.0 % uptime
Today
DSPM - Europe Operational
90 days ago
100.0 % uptime
Today
Prisma AIRS Operational
90 days ago
99.97 % uptime
Today
AI Runtime Security API Operational
90 days ago
99.97 % uptime
Today
AI Model Security Operational
90 days ago
99.97 % uptime
Today
AI Red Teaming Operational
90 days ago
99.97 % uptime
Today
Device Broker Service Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IoT Security (United States) Scheduled Maintenance May 15, 2026 23:00 - May 16, 2026 04:00 UTC

WHAT: IoT Security (United States) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Friday, May 15 | 4:00 PM PDT - May 15 | 9:00 PM PDT

WHERE: United States

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Posted on May 14, 2026 - 16:36 UTC

Hub and Strata Cloud Manager Maintenance May 16, 2026 16:00 - May 17, 2026 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 13, 2026 - 17:32 UTC
Scheduled - IAM Service Upgrade — Saturday, May 16

We are upgrading the IAM Service to a new architecture to improve reliability and scalability.

What to Expect:
Available: Login and all non-IAM operations.
Unavailable: IAM write operations — including creating or updating access policies and Tenant Service Group (TSG) creation/updates.
Read-only IAM access is unaffected. Only administrative changes to policies and TSGs will be blocked during the window.

Recommended Action: Please complete any pending IAM policy or TSG changes before the maintenance window begins. Normal access will resume automatically once the upgrade is complete.

Thank you for your patience.

May 13, 2026 - 17:00 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region May 17, 2026 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 07:22 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 17th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 2026 - 07:20 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 17, 2026 11:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 03, 2026 - 12:04 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 17th from 11AM UTC to 7:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 2026 - 07:14 UTC

Prisma Cloud [APP.GOV]: 26.5.1 Scheduled Release May 19, 2026 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Apr 06, 2026 - 15:14 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region May 31, 2026 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 31st from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 08:23 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions May 31, 2026 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 31st from 11:00AM UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 08:24 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region Jun 7, 2026 02:00-10:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for June 7th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Apr 15, 2026 - 16:44 UTC

Prisma Cloud [APP.FR]: 26.6.1 Scheduled Release Jun 8, 2026 21:30 - Jun 9, 2026 01:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:20 UTC

Prisma Cloud [APP.CA]: 26.6.1 Scheduled Release Jun 9, 2026 05:00-09:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:20 UTC

Prisma Cloud [APP.ID]: 26.6.1 Scheduled Release Jun 9, 2026 16:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:21 UTC

Prisma Cloud [APP.SG]: 26.6.1 Scheduled Release Jun 10, 2026 11:00-15:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:22 UTC

Prisma Cloud [APP.JP]: 26.6.1 Scheduled Release Jun 10, 2026 15:30-19:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:23 UTC

Prisma Cloud [APP]: 26.6.1 Scheduled Release Jun 11, 2026 03:30-09:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:23 UTC

Prisma Cloud [APP.ANZ]: 26.6.1 Scheduled Release Jun 11, 2026 16:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:24 UTC

Prisma Cloud [APP.CN]: 26.6.1 Scheduled Release Jun 15, 2026 12:00-16:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:25 UTC

Prisma Cloud [APP.IND]: 26.6.1 Scheduled Release Jun 15, 2026 16:30-20:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:25 UTC

Prisma Cloud [APP3]: 26.6.1 Scheduled Release Jun 16, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:26 UTC

Prisma Cloud [APP.UK]: 26.6.1 Scheduled Release Jun 16, 2026 20:00 - Jun 17, 2026 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:26 UTC

Prisma Cloud [APP2]: 26.6.1 Scheduled Release Jun 17, 2026 02:00-08:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:27 UTC

Prisma Cloud [APP2.EU]: 26.6.1 Scheduled Release Jun 17, 2026 22:00 - Jun 18, 2026 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:28 UTC

Prisma Cloud [APP.EU]: 26.6.1 Scheduled Release Jun 18, 2026 22:00 - Jun 19, 2026 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:29 UTC

Prisma Cloud [APP.GOV]: 26.6.1 Scheduled Release Jun 23, 2026 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:29 UTC

Prisma Cloud [APP4]: 26.6.1 Scheduled Release Jun 25, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 06, 2026 - 14:30 UTC
May 15, 2026

No incidents reported today.

May 14, 2026
Resolved - This incident has been resolved.
May 14, 22:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 20:18 UTC
Identified - The issue has been identified and a fix is being implemented.
May 14, 18:17 UTC
Investigating - We are currently investigating this issue.
May 14, 18:11 UTC
Resolved - This incident has been resolved.
May 14, 06:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 06:07 UTC
Identified - The issue has been identified and a fix is being implemented.
May 14, 06:00 UTC
Update - We are continuing to investigate this issue.
May 14, 05:53 UTC
Investigating - We are currently investigating this issue.
May 14, 05:33 UTC
May 13, 2026
Completed - The scheduled maintenance has been completed.
May 13, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:30 UTC
Scheduled - We have a scheduled maintenance for Cloud User-ID (CUID) in Americas and Europe regions. The maintenance is scheduled for May 13th 2026 from 22:30 to 23:30 UTC. Customers may encounter intermittent disconnections during the maintenance window.
May 13, 22:27 UTC
Completed - The scheduled maintenance has been completed.
May 13, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Germany Region on May 13th from 20:00 to 21:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
May 13, 19:29 UTC
Completed - The scheduled maintenance has been completed.
May 13, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 UTC
Scheduled - Performing Emergency maintenance in Australia Regions. Customers may encounter intermittent disconnections during the maintenance window.
May 13, 15:31 UTC
Completed - The scheduled maintenance has been completed.
May 13, 18:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:18 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on May 13, 2026 from 17:18:00 UTC to 18:18:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 13, 17:17 UTC
Resolved - This incident has been resolved.
May 13, 17:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 19:09 UTC
Investigating - We are currently investigating this issue.
May 12, 18:53 UTC
Completed - The scheduled maintenance has been completed.
May 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 12, 20:21 UTC
Completed - The scheduled maintenance has been completed.
May 13, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:30 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud from May 12, 2026 22:30:00 UTC to May 13, 2026 00:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 18:41 UTC
May 12, 2026
Completed - The scheduled maintenance has been completed.
May 12, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:31 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on May 12, 2026 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 18:39 UTC
Completed - The scheduled maintenance has been completed.
May 12, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:31 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on May 12, 2026 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 18:39 UTC
Completed - The scheduled maintenance has been completed.
May 12, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:30 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on May 12, 2026 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 18:39 UTC
Completed - The scheduled maintenance has been completed.
May 12, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:31 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on May 12, 2026 from 20:30:00 UTC to 21:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 18:39 UTC
Completed - The scheduled maintenance has been completed.
May 12, 20:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:20 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 12, 20:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:19 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 12, 20:18 UTC
Completed - The scheduled maintenance has been completed.
May 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 19:00 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on May 12, 2026 from 19:00:00 UTC to 20:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 00:50 UTC
Completed - The scheduled maintenance has been completed.
May 12, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:31 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on May 12, 2026 from 16:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 16:21 UTC
Completed - The scheduled maintenance has been completed.
May 12, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:31 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on May 12, 2026 from 16:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 16:21 UTC
Completed - The scheduled maintenance has been completed.
May 12, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:30 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on May 12, 2026 from 16:30:00 UTC to 17:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 16:21 UTC
Completed - The scheduled maintenance has been completed.
May 12, 10:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:25 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on May 12, 2026 from 09:25 UTC to 10:25 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 09:22 UTC
Completed - The scheduled maintenance has been completed.
May 12, 10:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:25 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on May 12, 2026 from 09:25 UTC to 10:25 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 09:22 UTC
Completed - The scheduled maintenance has been completed.
May 12, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:35 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on May 12, 2026 from 08:35 UTC to 09:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 08:32 UTC
Completed - The scheduled maintenance has been completed.
May 12, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:36 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on May 12, 2026 from 08:35 UTC to 09:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 08:32 UTC
Completed - The scheduled maintenance has been completed.
May 12, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:35 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on May 12, 2026 from 08:35 UTC to 09:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 08:32 UTC
Completed - The scheduled maintenance has been completed.
May 12, 08:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:10 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on May 12, 2026 from 07:10 UTC to 08:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 07:06 UTC
Completed - The scheduled maintenance has been completed.
May 12, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:10 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on May 12, 2026 from 07:10 UTC to 08:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 07:06 UTC
Completed - The scheduled maintenance has been completed.
May 12, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:10 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on May 12, 2026 from 07:10 UTC to 08:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 07:06 UTC
Completed - The scheduled maintenance has been completed.
May 12, 07:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:36 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on May 12, 2026 from 06:36 UTC to 07:36 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 06:35 UTC
Completed - The scheduled maintenance has been completed.
May 12, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:30 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on May 12, 2026 from 06:30 UTC to 07:30 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 06:28 UTC
Completed - The scheduled maintenance has been completed.
May 12, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:00 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on May 12, 2026 from 06:00 UTC to 07:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 05:51 UTC
Completed - The scheduled maintenance has been completed.
May 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US, Canada and Brazil Regions on May 12th from 03:00 to 07:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
May 10, 22:43 UTC
Completed - The scheduled maintenance has been completed.
May 12, 06:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 05:50 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on May 12, 2026 from 05:50 UTC to 06:50 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 05:49 UTC
Completed - The scheduled maintenance has been completed.
May 12, 06:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 05:10 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on May 12, 2026 from 05:10 UTC to 06:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 12, 05:08 UTC
Completed - The scheduled maintenance has been completed.
May 12, 00:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:56 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud from May 11, 2026 23:55:00 UTC to May 12, 2026 00:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 11, 23:52 UTC
Completed - The scheduled maintenance has been completed.
May 12, 00:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:55 UTC
Scheduled - We have a planned service maintenance for WildFire Brazil Cloud from May 11, 2026 23:55:00 UTC to May 12, 2026 00:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 11, 23:52 UTC
Completed - The scheduled maintenance has been completed.
May 12, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on May 11th from 20:00 to May 12th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
May 10, 22:39 UTC
Completed - The scheduled maintenance has been completed.
May 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire Delhi Cloud from May 11, 2026 23:00:00 UTC to May 12, 2026 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

May 11, 22:41 UTC
May 11, 2026
Completed - The scheduled maintenance has been completed.
May 11, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 UTC
Scheduled - We have scheduled maintenance for the Host Compliance Service (HCS) in the Americas and Europe region. This is set for May 11, 2026, from 21:30 to 23:30 UTC. Customers may encounter intermittent disconnections during this window.
May 11, 20:57 UTC
Completed - The scheduled maintenance has been completed.
May 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 17:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in South Korea, India, Singapore, Australia, Japan, Taiwan, Indonesia regions on May 11th from 17:00 to 21:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
May 10, 22:41 UTC
Resolved - Azure has mitigated the incident. We are monitoring for continued stability.
May 11, 14:35 UTC
Investigating - Azure Service Bus and Azure API Management in South India & Australia Southeast, may experience failures when managing resources and performing service operations. This includes issues such as creating, updating, or deleting resources, as well as intermittent timeouts when sending or receiving messages hosted in the affected regions.


Current Status: Azure notified there might be an increase in timeout errors and connectivity issues impacting Service Bus, which is also affecting dependent Azure API Management workflows.


Ongoing Actions: Our engineering team is working closely with the Azure team.
You can also monitor the underlying platform status via the Azure Service Page.
https://app.azure.com/h/0JLB-WKG/73b6c5

May 11, 12:33 UTC
May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for May 10th from 2:00AM UTC to 10:00AM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 16:43 UTC
May 9, 2026
Resolved - This incident has been resolved.
May 9, 02:38 UTC
Update - AWS continues to experience the Operational issues with EC2 & EBS Volumes.

You can also monitor the underlying platform status via the AWS Health Status https://health.aws.amazon.com/health/status.

May 8, 10:10 UTC
Investigating - we have identified an issue with AWS affecting the Cloud NGFW which is due to AWS Operational issue - Amazon Elastic Compute Cloud (N. Virginia) Availability Zone (use1-az4) in the US-EAST-1 Region

CSP Health Status: https://health.aws.amazon.com/health/status

AWS team are actively working to restore temperatures to normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, though progress is slower than originally anticipated. Since our last update we have made incremental progress to restore cooling systems within the affected AZ, which will not be visible to external customers but are required for the restoration of affected services. In the impacted Availability Zone, EC2 Instances, EBS Volumes, and other AWS Services are also experiencing elevated error rates and latencies for some workflows. As part of our recovery effort, we have shifted traffic away from the impacted Availability Zone for most services. We recommend customers utilize one of the other Availability Zones in the US-EAST-1 Region, as existing instances in other AZs remain unaffected by this issue. If immediate recovery is required, we recommend customers restore from EBS Snapshots and/or replace affected resources by launching new replacement resources in one of the unaffected zones. We will provide an update by 10:00 PM PDT, or sooner if we have additional information to share.

May 8, 04:08 UTC
May 8, 2026
Resolved - This incident has been resolved.
May 8, 22:26 UTC
Update - We are continuing to monitor for any further issues.
May 8, 21:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 21:21 UTC
Identified - The issue has been identified and a fix is being implemented.
May 8, 21:08 UTC
Update - We are continuing to investigate this issue.
May 8, 20:53 UTC
Investigating - We are currently investigating this issue.
May 8, 20:51 UTC
Completed - The scheduled maintenance has been completed.
May 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 7, 18:28 UTC
Scheduled - WHAT: IoT Security (United States) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Thursday, May 7 | 4:00 PM PDT - May 7 | 9:00 PM PDT

WHERE: United States

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

May 5, 00:47 UTC
May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Germany, UK Regions on May 7th from 21:00 to May 8th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
May 7, 19:20 UTC
Completed - The scheduled maintenance has been completed.
May 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 UTC
Scheduled - WHAT: IoT Security (United States) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Wednesday, May 6 | 4:00 PM PDT - May 6 | 9:00 PM PDT

WHERE: United States

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

May 5, 00:44 UTC
May 6, 2026
Resolved - This incident has been resolved.
May 6, 22:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 21:52 UTC
Update - We are continuing to work on a fix for this issue.
May 6, 20:56 UTC
Identified - The issue has been identified and a fix is being implemented.
May 6, 18:10 UTC
Investigating - We are currently investigating this issue.
May 6, 17:31 UTC
Completed - The scheduled maintenance has been completed.
May 6, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 19:00 UTC
Scheduled - We have scheduled maintenance for the Cloud User-ID (CUID) in the Europe region. This is set for May 06, 2026, from 19:00 to 21:00 UTC. Customers may encounter intermittent disconnections during this window.
May 6, 18:01 UTC
May 5, 2026

No incidents reported.

May 4, 2026
Completed - The scheduled maintenance has been completed.
May 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 1, 21:01 UTC
May 3, 2026
Completed - The scheduled maintenance has been completed.
May 3, 22:44 UTC
Update - We are extending the upgrade by an additional 3 hours. The upgrade has now been completed in most regions, except for the US region.
The upgrade is expected to be completed by 10:00 PM UTC.
The tenant unavailability duration remains unchanged.
We will continue to provide progress updates as needed.

May 3, 16:48 UTC
Update - We are extending the maintenance window by 3 hours due to additional validations during the upgrade.
It is now expected to end at 7:00 PM UTC.
The tenant unavailability duration remains unchanged.
We will continue to provide progress updates as needed.

May 3, 14:03 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 3, 12:29 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 3, 12:28 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 3, 12:27 UTC
Update - We are extending the maintenance window by additional two hours, and it is now expected to end at 4:00 PM UTC.
The tenant unavailability duration remains unchanged.
We will continue to provide progress updates as needed.

May 3, 12:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for May 3rd from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 07:05 UTC
Completed - The scheduled maintenance has been completed.
May 3, 22:43 UTC
Update - We are extending the upgrade by an additional 3 hours.
The upgrade is expected to be completed by 10:00 PM UTC.
The tenant unavailability duration remains unchanged.
We will continue to provide progress updates as needed.

May 3, 17:56 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 3, 12:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 12:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for May 3rd from noon 11:00AM to 7:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Apr 15, 07:08 UTC
May 2, 2026
Resolved - The service degradation affecting multiple Prisma AIRS products has been resolved. All affected services have been restored to normal operation. Our teams will continue monitoring system health and performance to ensure stability.
May 2, 00:15 UTC
Investigating - We are currently investigating a service degradation affecting multiple Prisma
AIRS products. Our engineering teams have been engaged and are actively
working to identify the root cause and restore full service functionality.

May 1, 23:41 UTC
May 1, 2026
Completed - The scheduled maintenance has been completed.
May 1, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 19:00 UTC
Scheduled - We will be performing scheduled maintenance on our signature delivery infrastructure specifically serving the Europe and Asia regions.

During this window, there will be a brief period of approximately 90 minutes where signature updates may be delayed for customers in these regions.

Customer Impact: A brief delay in the continuous (24/7) delivery of malware prevention signatures to Europe and Asia Next-Generation Firewall (NGFW) and Prisma Access customers. All other regions, including Americas, remain unaffected.

Apr 30, 19:00 UTC
Completed - The scheduled maintenance has been completed.
May 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 03:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US, Canada and Brazil Regions on May 1st from 03:00 to 07:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Apr 28, 01:09 UTC
Completed - The scheduled maintenance has been completed.
May 1, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 23:40 UTC
Scheduled - We have a planned service maintenance for WildFire Gov (FRH) Cloud from April 30, 2026 23:40:00 UTC to May 01, 2026 00:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Apr 30, 23:31 UTC