In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:45 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on March 11, 2026 from 19:45:00 UTC to 20:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:45-20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:26 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on March 11, 2026 from 19:26:00 UTC to 20:26:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:26-20:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:18 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:17 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:17 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:16 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:16 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:16 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:15 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 19:15 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on March 11, 2026 from 19:15:00 UTC to 20:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 2026 19:15-20:15 UTC
Identified - We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.

Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [11:00 PM UTC], [March 11, 2026]

Mar 11, 2026 - 18:57 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.

Mar 02, 2026 - 22:49 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

AutoFocus Operational
Cortex Gateway Operational
Cortex Cloud Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kindom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Goverment Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate Operational
90 days ago
100.0 % uptime
Today
FedRAMP High Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Operational
90 days ago
99.99 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Government Moderate Operational
90 days ago
99.98 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
United States - Government High Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) Operational
90 days ago
99.86 % uptime
Today
SaaS API - North America Operational
SaaS API - Singapore Operational
SaaS API - Frankfurt Operational
SaaS API - India Operational
SaaS API - Australia Operational
SaaS API - London Operational
SaaS API - Japan Operational
FedRAMP Moderate IL2 Operational
90 days ago
99.86 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Prisma Access - Insights Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
United States - Fed Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Europe Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Singapore Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Japan Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire UK Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire U.S. Government Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire India Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Switzerland Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Taiwan Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire France Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Qatar Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
99.99 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire AWF PubSec Cloud(FRM) Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
99.99 % uptime
Today
WildFire EU Regulated Cloud Under Maintenance
90 days ago
99.99 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire US Native Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Delhi Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Brazil Cloud Operational
90 days ago
99.99 % uptime
Today
MLAV Cloud Operational
90 days ago
100.0 % uptime
Today
APAC - Taiwan Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Degraded Performance
90 days ago
100.0 % uptime
Today
N.Virginia (us-east-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Degraded Performance
90 days ago
100.0 % uptime
Today
N.California (us-west-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Degraded Performance
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Degraded Performance
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Degraded Performance
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Degraded Performance
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Degraded Performance
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Degraded Performance
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Canada Central (ca-central-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Calgary (ca-west-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Ireland (eu-west-1) Degraded Performance
90 days ago
100.0 % uptime
Today
London (eu-west-2) Degraded Performance
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Degraded Performance
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Degraded Performance
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Degraded Performance
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure Degraded Performance
90 days ago
99.99 % uptime
Today
australiaeast Degraded Performance
90 days ago
100.0 % uptime
Today
australiasoutheast Degraded Performance
90 days ago
100.0 % uptime
Today
canadacentral Degraded Performance
90 days ago
100.0 % uptime
Today
centralus Degraded Performance
90 days ago
100.0 % uptime
Today
eastasia Degraded Performance
90 days ago
100.0 % uptime
Today
eastus Degraded Performance
90 days ago
100.0 % uptime
Today
eastus2 Degraded Performance
90 days ago
100.0 % uptime
Today
northeurope Degraded Performance
90 days ago
100.0 % uptime
Today
uksouth Degraded Performance
90 days ago
100.0 % uptime
Today
ukwest Degraded Performance
90 days ago
100.0 % uptime
Today
westeurope Degraded Performance
90 days ago
100.0 % uptime
Today
westus Degraded Performance
90 days ago
99.63 % uptime
Today
westus2 Degraded Performance
90 days ago
100.0 % uptime
Today
westus3 Degraded Performance
90 days ago
100.0 % uptime
Today
brazilsouth Degraded Performance
90 days ago
100.0 % uptime
Today
japaneast Degraded Performance
90 days ago
100.0 % uptime
Today
northcentralus Degraded Performance
90 days ago
100.0 % uptime
Today
southeastasia Degraded Performance
90 days ago
100.0 % uptime
Today
canadaeast Degraded Performance
90 days ago
100.0 % uptime
Today
centralindia Degraded Performance
90 days ago
100.0 % uptime
Today
francecentral Degraded Performance
90 days ago
100.0 % uptime
Today
germanywestcentral Degraded Performance
90 days ago
100.0 % uptime
Today
israelcentral Degraded Performance
90 days ago
100.0 % uptime
Today
italynorth Degraded Performance
90 days ago
100.0 % uptime
Today
japanwest Degraded Performance
90 days ago
100.0 % uptime
Today
koreacentral Degraded Performance
90 days ago
100.0 % uptime
Today
mexicocentral Degraded Performance
90 days ago
100.0 % uptime
Today
newzealandnorth Degraded Performance
90 days ago
100.0 % uptime
Today
norwayeast Degraded Performance
90 days ago
100.0 % uptime
Today
southafricanorth Degraded Performance
90 days ago
100.0 % uptime
Today
southcentralus Degraded Performance
90 days ago
100.0 % uptime
Today
southindia Degraded Performance
90 days ago
100.0 % uptime
Today
spaincentral Degraded Performance
90 days ago
100.0 % uptime
Today
swedencentral Degraded Performance
90 days ago
100.0 % uptime
Today
switzerlandnorth Degraded Performance
90 days ago
100.0 % uptime
Today
switzerlandwest Degraded Performance
90 days ago
100.0 % uptime
Today
uaenorth Degraded Performance
90 days ago
100.0 % uptime
Today
westcentralus Degraded Performance
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
99.97 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
100.0 % uptime
Today
US Central - Americas Operational
90 days ago
100.0 % uptime
Today
Germany - EMEA Operational
90 days ago
100.0 % uptime
Today
Singapore - APAC Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Content Package (Applications and Threats Package) Operational
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
99.99 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com Operational
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
99.99 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Data Security (DSPM) Operational
90 days ago
100.0 % uptime
Today
DSPM - North America Operational
90 days ago
100.0 % uptime
Today
DSPM - Europe Operational
90 days ago
100.0 % uptime
Today
Prisma AIRS Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security API Operational
90 days ago
100.0 % uptime
Today
AI Model Security Operational
90 days ago
100.0 % uptime
Today
AI Red Teaming Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Prisma Cloud Planned Maintenance [APP.CN] Mar 12, 2026 12:00-16:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 03, 2026 - 22:16 UTC

Prisma Cloud Planned Maintenance [APP.ANZ] Mar 12, 2026 16:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 03, 2026 - 22:17 UTC

Scheduled Maintenance for FileMgr in US Mar 13, 2026 04:00-08:00 UTC

We have a scheduled maintenance for FileMgr in US Region on March 13th from 04:00 to 08:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Mar 06, 2026 - 20:07 UTC

Prisma Cloud Planned Maintenance [APP.IND] Mar 16, 2026 16:30-20:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:06 UTC

Prisma Cloud Planned Maintenance [APP3] Mar 17, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:08 UTC

Prisma Cloud Planned Maintenance [APP2] Mar 18, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:08 UTC

Prisma Cloud Planned Maintenance [APP.UK] Mar 18, 2026 20:00 - Mar 19, 2026 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:11 UTC

Prisma Cloud Planned Maintenance [APP2.EU] Mar 19, 2026 22:00 - Mar 20, 2026 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:12 UTC

Prisma Cloud Planned Maintenance [APP.EU] Mar 23, 2026 22:00 - Mar 24, 2026 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:13 UTC

Prisma Cloud Planned Maintenance [APP.GOV] Mar 25, 2026 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:14 UTC

Prisma Cloud Planned Maintenance [APP4] Mar 25, 2026 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 18:15 UTC

Prisma Cloud Planned Maintenance [APP.CA] Mar 26, 2026 06:00-10:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 11, 2026 - 15:34 UTC

Prisma Cloud [APP.FR]: 26.4.1 Planned Release Apr 6, 2026 21:30 - Apr 7, 2026 01:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:08 UTC

Prisma Cloud [APP.CA]: 26.4.1 Planned Release Apr 7, 2026 05:00-09:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:08 UTC

Prisma Cloud [APP.ID]: 26.4.1 Planned Release Apr 7, 2026 16:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:09 UTC

Prisma Cloud [APP.SG]: 26.4.1 Planned Release Apr 8, 2026 11:00-15:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:10 UTC

Prisma Cloud [APP.JP]: 26.4.1 Planned Release Apr 8, 2026 15:30-19:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:10 UTC

Prisma Cloud [APP]: 26.4.1 Planned Release Apr 9, 2026 03:30-07:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Mar 08, 2026 - 21:11 UTC
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 19:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:39 UTC
Scheduled - We have a planned service maintenance for WildFire Brazil Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:39 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:38 UTC
Scheduled - We have a planned service maintenance for WildFire Delhi Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:38 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on March 11, 2026 from 18:38:00 UTC to 19:38:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:36 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:35 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:35 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:36 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on March 11, 2026 from 18:35:00 UTC to 19:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 22:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:05 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on March 11, 2026 from 18:05:00 UTC to 19:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:02 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:02 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on March 11, 2026 from 18:02:00 UTC to 19:02:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:02 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on March 11, 2026 from 18:02:00 UTC to 19:02:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on March 11, 2026 from 18:00:00 UTC to 19:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 17:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 18:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:59 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on March 11, 2026 from 17:59:00 UTC to 18:59:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 17:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 18:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:57 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 11, 2026 from 17:57:00 UTC to 18:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 17:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 18:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:07 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 11, 2026 from 17:07:00 UTC to 18:07:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 11, 17:06 UTC
Resolved - This incident has been resolved.
Mar 11, 10:54 UTC
Investigating - We are currently investigating this issue.
Mar 11, 09:02 UTC
Resolved - Azure notified services has been restored.
Mar 11, 09:38 UTC
Monitoring - Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
Mar 11, 08:17 UTC
Update - We are continuing to investigate this issue.
Mar 11, 05:49 UTC
Investigating - Azure West US 3, West Europe & Central US regions experiencing Intermittent Network connectivity issue which may be impacting CNGFW Services.


Ongoing Actions: Our engineering team is working closely with the Azure team. Azure status updates can be tracked through the Service Page.

West US 3 https://app.azure.com/h/TGDZ-X10/0858a9
Central US https://app.azure.com/h/PG9P-X40/4cd327
West Europe https://app.azure.com/h/8ZSP-XL0/35bdc8

Mar 11, 05:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 03:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 22:13 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 23:00 UTC
Scheduled - We have a Emergency maintenance for FileMgr in Germany, Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on March 10th from 23:00 to March 11th 03:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 10, 18:52 UTC
Mar 10, 2026
Resolved - The resolution has been implemented across all regions. We confirm the successful deployment of the fix and will continue to monitor the sanity jobs.
Mar 10, 22:47 UTC
Update - We are continuing to investigate this issue.
Mar 10, 14:58 UTC
Update - We are continuing to investigate this issue.
Mar 10, 14:33 UTC
Investigating - We have identified an issue with Azure affecting the Cloud NGFW Customers may experience delays/failures to deploy new resources

Ongoing Actions: Our engineering team is working closely with the azure and We are working with the azure team to restore the services

Mar 10, 12:41 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 22:12 UTC
Resolved - Incident is resolved
Mar 10, 18:22 UTC
Monitoring - The problem has been mitigated , we will continue monitoring this incident
Mar 10, 17:52 UTC
Investigating - Intermittent connectivity issues were first observed at 9:41 AM PDT. We are actively investigating the issue.
Mar 10, 17:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 17:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US, Canada and Brazil Regions on March 10th from 04:00 to 08:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 6, 20:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:40 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on March 10, 2026 from 06:40 UTC to 07:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 10, 06:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 17:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 02:15 UTC
Scheduled - We have a scheduled maintenance for FileMgr in UK Region on March 10th from 02:15 to 03:15 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 10, 02:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 UTC
Scheduled - We have a minor upgrade for Prisma Cloud Compute to Quinn update 4 (version 34.04) scheduled for Mar 10, 2026 from 00:00 UTC to 03:00 UTC.

Users may experience intermittent failures in the Compute component during this window. No other Prisma Cloud components will be affected.

For more information about the release, please refer to the following documentation:
https://docs.prismacloud.io/en/enterprise-edition/rn/look-ahead-planned-updates-prisma-cloud/look-ahead-secure-the-runtime

Feb 17, 22:37 UTC
Resolved - This incident has been resolved.
Mar 10, 01:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 19:12 UTC
Update - We are continuing to investigate this issue.
Mar 9, 17:44 UTC
Investigating - We are currently investigating this issue.
Mar 9, 12:30 UTC
Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 16:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 15:50 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on March 09, 2026 from 15:50 UTC to 16:50 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 15:45 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on March 09, 2026 from 15:45 UTC to 16:45 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:30 UTC
Scheduled - We have a planned service maintenance for WildFire Delhi Cloud on March 09, 2026 from 09:30 UTC to 10:30 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:25 UTC
Scheduled - We have a planned service maintenance for WildFire Brazil Cloud on March 09, 2026 from 09:25 UTC to 10:25 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:20 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on March 09, 2026 from 09:20 UTC to 10:20 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:16 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on March 09, 2026 from 09:15 UTC to 10:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:15 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 09, 2026 from 09:15 UTC to 10:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:11 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on March 09, 2026 from 09:10 UTC to 10:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:10 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on March 09, 2026 from 09:10 UTC to 10:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:05 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on March 09, 2026 from 09:05 UTC to 10:05 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 09:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:06 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on March 09, 2026 from 09:05 UTC to 10:05 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:05 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on March 09, 2026 from 09:05 UTC to 10:05 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on March 09, 2026 from 09:00 UTC to 10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:01 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 09, 2026 from 09:00 UTC to 10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 3, 17:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:55 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on March 09, 2026 from 08:55 UTC to 09:55 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:50 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on March 09, 2026 from 08:50 UTC to 09:50 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:45 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on March 09, 2026 from 08:45 UTC to 09:45 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:40 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on March 09, 2026 from 08:40 UTC to 09:40 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:35 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on March 09, 2026 from 08:35 UTC to 09:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:36 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on March 09, 2026 from 08:35 UTC to 09:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:35 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on March 09, 2026 from 08:35 UTC to 09:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 07:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:20 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on March 09, 2026 from 06:20 UTC to 07:20 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 06:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 07:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:21 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on March 09, 2026 from 06:20 UTC to 07:20 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 06:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 07:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:20 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on March 09, 2026 from 06:20 UTC to 07:20 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 9, 06:15 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026
Completed - The scheduled maintenance has been completed.
Mar 7, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:00 UTC
Scheduled - We have a planned service maintenance for Hub and Strata Cloud Manager.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Mar 5, 10:03 UTC
Mar 6, 2026
Resolved - This incident has been resolved. We have identified the root cause. The incorrect verdict was due to multiple 3rd party intelligence feeds providing malicious verdicts. Enhancement measure will be added to reduce false positives caused by CNAME domains from 3rd party intelligence ingestions.
Mar 6, 20:24 UTC
Update - We have disabled the false positive signature to resume customer utility. We are continuing to investigate the root cause.
Mar 6, 20:23 UTC
Investigating - One of our detectors is experiencing an issue that caused false positive blocking. Specifically, res-stls-prod[.]edgesuite[.]net.globalredir[.]akadns88[.]net was misclassified as phishing from 3/6/2026 13:08 UTC to 3/6/2026 16:50 UTC. This domain is a CNAME of res.cdn.office[.]net and res-stls-prod.edgesuite[.]net. So, the DNS resolution of res.cdn.office[.]net or res-stls-prod.edgesuite[.]net might experience blockage during the period of time mentioned above.
Mar 6, 20:22 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Netherlands, Switzerland, France, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions on March 5th from 21:00 to March 6th 00:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 5, 06:06 UTC
Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 18:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in South Korea, India, Singapore, Australia, Japan, Taiwan, Indonesia regions on March 5th from 18:00 to 21:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 5, 06:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:15 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on March 05, 2026 from 08:15 UTC to 09:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 5, 08:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 09:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:10 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on March 05, 2026 from 08:10 UTC to 09:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 5, 08:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:05 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on March 05, 2026 from 08:05 UTC to 09:05 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 5, 08:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:30 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 05, 2026 from 07:30 UTC to 08:30 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 5, 07:28 UTC
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:30 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Germany, UK Regions on March 4th from 20:30 to 22:30 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 4, 19:06 UTC
Resolved - This incident has been resolved.
Mar 4, 22:15 UTC
Investigating - We are currently investigating this issue.
Mar 4, 17:46 UTC
Resolved - This incident has been resolved.
Mar 4, 03:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 4, 00:42 UTC
Update - We are continuing to investigate this issue.
Mar 3, 17:33 UTC
Update - We are continuing to investigate this issue.
Mar 3, 17:32 UTC
Investigating - We are currently investigating this issue.
Mar 3, 17:30 UTC
Resolved - This incident has been resolved.
Mar 4, 01:07 UTC
Investigating - The edgeService stop to fetch latest verdicts from backend service. We have identified the issue in upstream component. We are monitoring the upstream service and will post the update here.
Mar 3, 23:10 UTC
Resolved - Status: Service is fully Restored

Summary: The technical team has successfully addressed the underlying database issue and restored all affected services to full functionality.

Details: Data integrity has been verified, and all system components are now operating within normal parameters. We are continuing to monitor the environment closely to ensure ongoing stability.

Mar 4, 00:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 00:08 UTC
Update - The IoT US Portal is currently recovering as connection limits have been stabilized and services are returning to baseline levels.
Mar 3, 23:56 UTC
Update - The team is actively investigating the ongoing issue impacting the IoT service in the US. Efforts are focused on recovering the affected systems and restoring portal access for our customers. We will provide further updates as soon as more information is available. Thanks,
Mar 3, 21:49 UTC
Investigating - The IoT service in the US is currently experiencing a portal access issue due to a database outage. As a result, US customers may have difficulties accessing the IoT portal at this time.

The team is actively working to resolve the issue and will provide an update shortly.

Mar 3, 18:25 UTC
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Germany, UK Regions on March 3rd from 21:00 to 23:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 3, 17:45 UTC
Resolved - This incident has been resolved.
Mar 3, 16:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 03:46 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 01:19 UTC
Investigating - We are currently investigating this issue.
Mar 3, 01:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:31 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on March 03, 2026 from 09:31 UTC to 10:31 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 3, 09:27 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 10:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:24 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on March 03, 2026 from 09:24 UTC to 10:24 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 3, 09:19 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 10:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:05 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on March 03, 2026 from 09:05 UTC to 10:05 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 3, 08:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 09:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:54 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 03, 2026 from 08:54 UTC to 09:54 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 3, 08:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:45 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on March 03, 2026 from 08:45 UTC to 09:45 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 3, 08:41 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 08:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:22 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on March 03, 2026 from 07:22 UTC to 08:22 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Mar 3, 07:13 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 01:30 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Brazil Region on March 3rd from 01:30 to 02:300 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Mar 3, 01:10 UTC
Mar 2, 2026
Resolved - This incident has been resolved.
Mar 2, 21:49 UTC
Identified - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 9:00PM 3/02/2026 UTC.

Mar 2, 16:51 UTC
Mar 1, 2026
Completed - The scheduled maintenance has been completed.
Mar 1, 14:00 UTC
Update - We are extending the maintenance window by an additional two hours.
Mar 1, 11:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 UTC
Scheduled - We have a planned minor upgrade for Prisma Cloud Compute to Quinn Update 3 (34.03) version in the following regions, scheduled for March 1st, 2025 from 8:00 AM UTC to 2:00 PM UTC.

Customers may experience intermittent failures in the Compute feature set during this scheduled maintenance. No other Prisma Cloud Services will be affected.

For more information about the release, please refer to the
https://docs.paloaltonetworks.com/prisma/prisma-cloud/prisma-cloud-release-notes/prisma-cloud-compute-release-information/look-ahead-planned-updates-prisma-

Feb 19, 07:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 1, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 05:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for March 1st from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Dec 15, 15:09 UTC
Feb 28, 2026
Resolved - This incident has been resolved.
Feb 28, 09:59 UTC
Update - We are continuing to monitor for any further issues.
Feb 28, 09:42 UTC
Monitoring - Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
Feb 28, 09:37 UTC
Investigating - Azure Brazil South region experiencing Intermittent Network connectivity issue which is impacting CNGFW Services.
Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.

Current Status : Azure notified intermittent connectivity and packet loss issue affecting network traffic to and from this region.
We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.

Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Service Page.

https://app.azure.com/h/CQLF-C40/3f4a19

Feb 28, 07:59 UTC
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 04:33 UTC
Update - We are continuing to monitor for any further issues.
Feb 27, 02:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 22:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 26, 21:31 UTC
Investigating - WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.

Customer Impact: Delay of analysis report availability.

Workaround: N/A

Feb 26, 20:50 UTC
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 23:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:40 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on February 26, 2026 from 22:40:00 UTC to 23:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Feb 26, 22:35 UTC
Resolved - By 1:00 PM PST on February 26, 2026, the verdicts for all affected files have been corrected.
Feb 26, 23:30 UTC
Identified - WildFire analysis on February 25, 2026, PST, resulted in an incorrect verdict for a specific set of files. We are currently correcting the verdicts for all affected files.
Feb 26, 19:34 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 23:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Feb 26, 22:04 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 23:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Feb 26, 22:03 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 23:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:11 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Feb 26, 22:04 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:10 UTC
Scheduled - We have a planned service maintenance for WildFire US Native Cloud on February 26, 2026 from 22:10:00 UTC to 23:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Feb 26, 22:04 UTC
Feb 25, 2026

No incidents reported.