Get webhook notifications whenever Palo Alto Networks Cloud Services creates an incident, updates an incident, resolves an incident or changes a component status.
Update - Prisma Cloud continues to be unavailable in China regions. While parts of the site may become accessible at times, backend services may still be in a degraded state.
Mar 13, 2026 - 07:15 UTC
Update - Prisma Cloud continues to be unavailable in China regions. Services are presently and gradually resuming operations, but the application will be in a degraded state until the next update.
Mar 13, 2026 - 03:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 12, 2026 - 23:12 UTC
Investigating - We are currently investigating this issue.
Mar 12, 2026 - 23:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 2026 - 04:20 UTC
Update - We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event. Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue. Next Update: [09:00 AM UTC], [March 12, 2026]
Mar 12, 2026 - 03:05 UTC
Identified - We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event. Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue. Next Update: [11:00 PM UTC], [March 11, 2026]
Mar 11, 2026 - 18:57 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC