Verifying - Verification is currently underway for the maintenance items.
May 17, 2026 - 13:15 UTC
May 17, 2026 - 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 2026 - 16:00 UTC
May 16, 2026 - 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 16, 2026 16:00 - May 17, 2026 00:00 UTC
May 16, 2026 16:00 - May 17, 2026 00:00 UTC
Scheduled - IAM Service Upgrade — Saturday, May 16
We are upgrading the IAM Service to a new architecture to improve reliability and scalability.
What to Expect:
Available: Login and all non-IAM operations.
Unavailable: IAM write operations — including creating or updating access policies and Tenant Service Group (TSG) creation/updates.
Read-only IAM access is unaffected. Only administrative changes to policies and TSGs will be blocked during the window.
Recommended Action: Please complete any pending IAM policy or TSG changes before the maintenance window begins. Normal access will resume automatically once the upgrade is complete.
Thank you for your patience.
May 16, 2026 16:00 - May 17, 2026 00:00 UTC
We are upgrading the IAM Service to a new architecture to improve reliability and scalability.
What to Expect:
Available: Login and all non-IAM operations.
Unavailable: IAM write operations — including creating or updating access policies and Tenant Service Group (TSG) creation/updates.
Read-only IAM access is unaffected. Only administrative changes to policies and TSGs will be blocked during the window.
Recommended Action: Please complete any pending IAM policy or TSG changes before the maintenance window begins. Normal access will resume automatically once the upgrade is complete.
Thank you for your patience.
May 16, 2026 16:00 - May 17, 2026 00:00 UTC
Update - We are continuing to monitor for any further issues.
Apr 02, 2026 - 18:05 UTC
Apr 02, 2026 - 18:05 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 19:06 UTC
Mar 03, 2026 - 19:06 UTC
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 03:10 UTC
Mar 03, 2026 - 03:10 UTC
Monitoring - AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history
Next Update: 5:00PM 3/03/2026 UTC.
Mar 02, 2026 - 22:49 UTC
About This Site
This page provides status information on Palo Alto Networks Cloud Services.
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Cortex XSIAM
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France
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Cortex XSOAR 6.x
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United States - East
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United States - West
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Canada
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Germany
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United Kingdom
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Australia
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Cortex XSOAR 8.x
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Australia
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Canada
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Germany
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India
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Japan
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Netherlands - Europe
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Singapore
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Switzerland
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United Kingdom
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United States - Americas
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United States - Government
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Poland
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Taiwan
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Qatar
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Israel
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France
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Saudi Arabia
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Indonesia
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Spain
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Italy
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Korea
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South Africa
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Cortex XPANSE 2.x
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Australia
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Canada
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Germany
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India
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Japan
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Netherlands - Europe
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Singapore
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Switzerland
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United Kingdom
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United States - Americas
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Poland
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Taiwan
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Qatar
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FedRAMP Moderate
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FedRAMP High
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Israel
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France
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Saudi Arabia
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Indonesia
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Spain
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Italy
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Korea
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South Africa
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Strata Logging Service
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United States - Americas
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Netherlands - Europe
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United Kingdom
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United States - Government Moderate
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Australia
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Canada
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Switzerland
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Germany
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Spain
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France
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Indonesia
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Israel
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India
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Italy
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Japan
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Korea
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Poland
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Qatar
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Saudi Arabia
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Singapore
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Taiwan
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China
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South Africa
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United States - Government High
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Data Security (SaaS Security API)
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SaaS API - North America
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SaaS API - Singapore
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SaaS API - Frankfurt
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SaaS API - India
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SaaS API - Australia
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SaaS API - London
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SaaS API - Japan
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FedRAMP Moderate IL2
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Data Security (SaaS Inline)
Operational
FedRAMP Moderate IL2
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SaaS Inline - North America
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FedRAMP High IL4
Operational
SaaS Inline - Singapore
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SaaS Inline - Japan
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SaaS Inline - Australia
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SaaS Inline - London
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SaaS Inline - Frankfurt
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SaaS Inline - India
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Data Security (SSPM)
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SSPM - North America
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SSPM - Frankfurt
Operational
SSPM - Singapore
Operational
SSPM - India
Operational
SSPM - Australia
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SSPM - London
Operational
SSPM - Japan
Operational
FedRAMP Moderate IL2
Operational
FedRAMP High IL4
Operational
Data Security (Email DLP)
Operational
Email DLP - North America
Operational
Email DLP - Frankfurt
Operational
Email DLP - Singapore
Operational
DLP
Operational
APAC (Mumbai) - Prisma SaaS
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APAC (Singapore) - Prisma SaaS
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APAC (Tokyo) - Prisma Access
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Americas (Canada) - Prisma Access
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Americas (US East) - Prisma Cloud
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Americas (US West) - Prisma SaaS
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EMEA (Frankfurt) - Prisma SaaS
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EMEA (London) - Prisma SaaS
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DLP (NGFW) APAC
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DLP (NGFW) EU
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DLP (NGFW) NAM
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Prisma Access DLP
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Hub
Operational
Prisma Cloud
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Americas - US - app.prismacloud.io
Operational
Americas - US - app2.prismacloud.io
Operational
Americas - US - app3.prismacloud.io
Operational
Americas - US - app4.prismacloud.io
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Americas - US - app.gov.prismacloud.io
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Americas - Canada - app.ca.prismacloud.io
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Europe - app.eu.prismacloud.io
Operational
Europe - app2.eu.prismacloud.io
Operational
United Kingdom - UK - app.uk.prismacloud.io
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France - FR - app.fr.prismacloud.io
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China - app.prismacloud.cn
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Asia Pacific - Singapore - app.sg.prismacloud.io
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Asia Pacific - India - app.ind.prismacloud.io
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