Prisma Cloud Issue - Application Security [app2]

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 01:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 00:51 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 28, 2025 - 23:23 UTC

Investigating

Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: CAS may be unavailable in app2
Posted Oct 28, 2025 - 20:00 UTC
This incident affected: Prisma Cloud (Americas - US - app2.prismacloud.io).
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