WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jun 30, 2026 - 01:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2026 - 01:25 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 30, 2026 - 00:39 UTC

Update

We are continuing to investigate this issue.
Posted Jun 29, 2026 - 23:38 UTC

Update

We are continuing to investigate this issue.
Posted Jun 29, 2026 - 21:46 UTC

Update

We are continuing to investigate this issue.
Posted Jun 29, 2026 - 19:42 UTC

Update

We are continuing to investigate this issue.
Posted Jun 29, 2026 - 18:01 UTC

Investigating

WildFire is currently experiencing an issue in the Singapore Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details.

Customer Impact: Intermittent failures may occur during the file upload process and while querying verdicts.

Workaround: N/A
Posted Jun 29, 2026 - 16:15 UTC
This incident affected: WildFire (WildFire Singapore Cloud).