Resolved
This incident has been resolved.
Posted Sep 04, 2025 - 20:47 UTC
Update
We are continuing to monitor for any further issues.
Posted Sep 04, 2025 - 19:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2025 - 19:04 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 04, 2025 - 16:31 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 04, 2025 - 13:39 UTC
This incident affected: Prisma Cloud (Americas - US - app.prismacloud.io, Americas - US - app2.prismacloud.io, Americas - US - app3.prismacloud.io, Americas - US - app4.prismacloud.io, Americas - US - app.gov.prismacloud.io, Americas - Canada - app.ca.prismacloud.io, Europe - app.eu.prismacloud.io, Europe - app2.eu.prismacloud.io, United Kingdom - UK - app.uk.prismacloud.io, France - FR - app.fr.prismacloud.io, China - app.prismacloud.cn, Asia Pacific - Singapore - app.sg.prismacloud.io, Asia Pacific - India - app.ind.prismacloud.io, Asia Pacific - Japan - app.jp.prismacloud.io, Asia Pacific - Australia - app.anz.prismacloud.io, Asia Pacific - Indonesia - app.id.prismacloud.io) and Prisma Cloud Compute ( CWP ) (Americas - US - app.prismacloud.io, Americas - US - app2.prismacloud.io, Americas - US - app3.prismacloud.io, Americas - US - app4.prismacloud.io, Americas - Canada - app.ca.prismacloud.io, Europe - app.eu.prismacloud.io, Europe - app2.eu.prismacloud.io, Asia Pacific - Australia - app.anz.prismacloud.io, Asia Pacific - Singapore - app.sg.prismacloud.io, United Kingdom - UK - app.uk.prismacloud.io, Asia Pacific - Japan - app.jp.prismacloud.io, France - FR - app.fr.prismacloud.io, Asia Pacific - India - app.ind.prismacloud.io, Asia Pacific - Indonesia - app.id.prismacloud.io).