Prisma Cloud Issue - app4.prismacloud.io
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Nov 11, 2019 - 14:58 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2019 - 19:22 UTC
Investigating
Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: 504 Errors when attempting to access the Prisma Cloud Portal or Rest APIs.

Workaround: N/A
Posted Nov 07, 2019 - 19:13 UTC
This incident affected: Prisma Cloud (Americas - US - app4.prismacloud.io).
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