Strata Logging Service (Explore) - Issue Japan
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Nov 13, 2024 - 09:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2024 - 10:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 12, 2024 - 10:17 UTC
Investigating
Strata Logging Service is experiencing an issue with the Explore app in Japan. We are actively working on this issue and will provide another update by 10:00 UTC with further details.

Customer Impact: Customers in the Japan region will experience latency or timeouts while accessing the Explore app

Workaround: NA
Posted Nov 12, 2024 - 09:06 UTC
This incident affected: Strata Logging Service (Japan).
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