Prisma Cloud [APP.CA]: Ongoing service disruption

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Apr 11, 2025 - 23:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 11, 2025 - 21:22 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 11, 2025 - 21:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 11, 2025 - 19:43 UTC

Update

We are continuing to investigate this issue.
Posted Apr 11, 2025 - 18:17 UTC

Investigating

We are currently investigating this issue.
Posted Apr 11, 2025 - 16:34 UTC
This incident affected: Prisma Cloud (Americas - Canada - app.ca.prismacloud.io).