WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Feb 23, 2026 - 21:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2026 - 21:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 23, 2026 - 21:21 UTC

Investigating

WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.

Customer Impact: File submission failure.

Workaround: N/A
Posted Feb 23, 2026 - 21:04 UTC
This incident affected: WildFire (WildFire Global Cloud, WildFire Europe Cloud, WildFire Singapore Cloud, WildFire Japan Cloud, WildFire UK Cloud, WildFire Canada Cloud).
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