WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 16:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2026 - 16:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2026 - 16:06 UTC

Update

As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.
Posted Oct 20, 2026 - 15:24 UTC

Update

GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table
Posted Oct 20, 2026 - 13:08 UTC

Update

GCP is still continuing investigating the issue. There is no ETA yet.
Posted Oct 20, 2026 - 09:46 UTC

Update

This is due to an outage from GCP.
Posted Oct 20, 2026 - 07:37 UTC

Investigating

WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details.

Customer Impact: Delay in sample processing and client disconnection errors

Workaround: N/A
Posted Oct 20, 2026 - 06:52 UTC
This incident affected: WildFire (WildFire UK Cloud).
← Current Status Powered by Atlassian Statuspage