A fix has been deployed, and Agentless scans are working correctly except for Bottlerocket scans. The engineering team is working on a fix for the Bottlerocket scan.
Posted Feb 21, 2025 - 22:26 UTC
Identified
The issue only affects AWS agentless scanning. The engineering team is implementing a fix for the problem.
Posted Feb 21, 2025 - 20:22 UTC
Investigating
We are currently investigating this issue.
Posted Feb 21, 2025 - 20:11 UTC
This incident affected: Prisma Cloud Compute ( CWP ) (Americas - US - app.prismacloud.io, Americas - US - app2.prismacloud.io, Americas - US - app3.prismacloud.io, Americas - US - app4.prismacloud.io, Americas - Canada - app.ca.prismacloud.io, Europe - app.eu.prismacloud.io, Europe - app2.eu.prismacloud.io, Asia Pacific - Australia - app.anz.prismacloud.io, Asia Pacific - Singapore - app.sg.prismacloud.io, United Kingdom - UK - app.uk.prismacloud.io, Asia Pacific - Japan - app.jp.prismacloud.io, France - FR - app.fr.prismacloud.io, Asia Pacific - India - app.ind.prismacloud.io, Asia Pacific - Indonesia - app.id.prismacloud.io).