Cortex Data Lake - Issue Canada

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Sep 14, 2023 - 15:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2023 - 12:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 14, 2023 - 10:19 UTC

Investigating

Cortex Data Lake is currently experiencing an issue in the Canada region. We are actively working on this issue and will provide another update soon with more details

Customer Impact: CDL log injection will be impacted for some customers.

Workaround: NA

Posted Sep 14, 2023 - 10:19 UTC

This incident affected: Strata Logging Service (Canada).