WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Nov 07, 2024 - 22:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2024 - 21:53 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2024 - 21:21 UTC

Investigating

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 21:00 UTC with further details.

Customer Impact: Delay of sample processing

Workaround: N/A

Posted Nov 07, 2024 - 18:53 UTC

This incident affected: WildFire (WildFire Global Cloud).