Prisma Cloud Incident [APP2]

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 23:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2025 - 21:39 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 06, 2025 - 21:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2025 - 21:07 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 06, 2025 - 20:57 UTC

Update

App2 is experiencing a partial outage with multiple services affected by a backend issue, including downloading alerts, compliance, licensing and cloud accounts.
Posted Nov 06, 2025 - 18:24 UTC

Update

We are continuing to investigate this issue.
Posted Nov 06, 2025 - 18:16 UTC

Investigating

We are currently investigating this issue.
Posted Nov 06, 2025 - 17:03 UTC
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