WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Oct 24, 2025 - 17:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 24, 2025 - 17:36 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 24, 2025 - 17:25 UTC

Investigating

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 4:00 with further details.

Customer Impact: Error for APIs while connecting to US cloud

Workaround: N/A
Posted Oct 24, 2025 - 14:42 UTC
This incident affected: WildFire (WildFire Global Cloud).
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