Issues with Cortex XDR/XSIAM – EU region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jun 16, 2026 - 17:12 UTC

Investigating

We are currently experiencing issues with Cortex XDR/XSIAM – EU region.
We are actively working on this and will post continuous updates on the issue.

The current impact is that agents in EU region are having sporadic connectivity issues to Cortex XDR.
All agent side protection is still active as well as the UI connectivity
Posted Jun 16, 2026 - 16:41 UTC
This incident affected: Cortex XDR (Netherlands - Europe) and Cortex XSIAM (Netherlands - Europe).