Advanced Threat Prevention (ATP) - Degraded Performance in United States Region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Dec 05, 2023 - 01:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2023 - 17:00 UTC

Investigating

We are currently investigating this issue.

Customer Impact: Customer Firewalls may be unable to send data to the ATP cloud in the United States region
Posted Nov 14, 2023 - 02:00 UTC
This incident affected: Advanced Threat Prevention (ATP) (United States - Americas).