Resolved
This issue has been resolved
Posted Mar 13, 2026 - 04:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2026 - 04:20 UTC
Update
We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [09:00 AM UTC], [March 12, 2026]
Posted Mar 12, 2026 - 03:05 UTC
Identified
We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [11:00 PM UTC], [March 11, 2026]
Posted Mar 11, 2026 - 18:57 UTC
This incident affected: Cloud NGFW for AWS (N.Virginia (us-east-1), Ohio (us-east-2), N.California (us-west-1), Oregon (us-west-2), Cape Town (af-south-1), Hong Kong (ap-east-1), Hyderabad (ap-south-2), Melbourne (ap-southeast-4), Mumbai (ap-south-1), Osaka (ap-northeast-3), Seoul (ap-northeast-2), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Tokyo (ap-northeast-1), Canada Central (ca-central-1), Calgary (ca-west-1), Frankfurt (eu-central-1), Ireland (eu-west-1), London (eu-west-2), Milan (eu-south-1), Paris (eu-west-3), Spain (eu-south-2), Stockholm (eu-north-1), Bahrain (me-south-1), Sao Paulo(sa-east-1)) and Cloud NGFW for Azure (australiaeast, australiasoutheast, canadacentral, centralus, eastasia, eastus, eastus2, northeurope, uksouth, ukwest, westeurope, westus, westus2, westus3, brazilsouth, japaneast, northcentralus, southeastasia, canadaeast, centralindia, francecentral, germanywestcentral, israelcentral, italynorth, japanwest, koreacentral, mexicocentral, newzealandnorth, norwayeast, southafricanorth, southcentralus, southindia, spaincentral, swedencentral, switzerlandnorth, switzerlandwest, uaenorth, westcentralus).