WildFire Issue
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Feb 18, 2020 - 04:59 UTC
Monitoring
A fix has been implemented. We are monitoring the results.
Posted Feb 17, 2020 - 23:36 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 14, 2020 - 22:28 UTC
Investigating
WildFire is currently experiencing an issue in Europe Cloud. We are actively working on this issue and will provide another update by Feb 15 02:00 UTC 2020 with further details.

Customer Impact: Processing of customer samples is delayed; Firewall registration fails occasionally.

Workaround: N/A
Posted Feb 12, 2020 - 01:42 UTC
This incident affected: WildFire (WildFire Europe Cloud).