Resolved
This incident has been resolved.
Posted Jan 07, 2026 - 13:06 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2026 - 09:29 UTC
Investigating
We are currently investigating this issue.
Posted Jan 07, 2026 - 09:05 UTC
This incident affected: Cortex XDR (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Switzerland, United Kingdom, United States - Americas, United States - Government, Poland, Taiwan, Singapore, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), Cortex XSIAM (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, United States - Government, Poland, Taiwan, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), Cortex XSOAR 8.x (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, United States - Government, Poland, Taiwan, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), and Cortex XPANSE 2.x (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, Poland, Taiwan, Qatar, FedRAMP Moderate, FedRAMP High, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa).