Cortex XSIAM/XDR/XSOAR 8 - Degraded Performance in India region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Nov 04, 2024 - 12:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 04, 2024 - 12:05 UTC

Update

We are continuing to investigate this issue.

Posted Nov 04, 2024 - 11:07 UTC

Investigating

We are currently experiencing issues with Cortex XDR/XSIAM/XSOAR 8 in IN region.
The impact is that the agents connectivity to XDR has sporadic issues which has been resolved and we are currently monitoring.
Cortex XDR agent local protection continues to function normally.

Posted Nov 04, 2024 - 10:25 UTC

This incident affected: Cortex XDR (India) and Cortex XSIAM (India).