WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 12:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2026 - 12:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2026 - 12:20 UTC

Investigating

WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details.

Customer Impact: Frequent disconnection and Delay in Sample processing

Workaround: N/A
Posted Oct 20, 2026 - 11:28 UTC
This incident affected: WildFire (WildFire Germany Cloud).
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