Prisma SaaS Degraded Performance Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved
Posted Jan 15, 2020 - 04:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results
Posted Jan 09, 2020 - 01:10 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 07, 2020 - 20:26 UTC

Identified

Prisma SaaS is experiencing a partial maintenance for a few customers in NAM region. We are working to restore all services.
Posted Jan 07, 2020 - 20:22 UTC
This incident affected: Data Security (SaaS Security API) (SaaS API - North America).