"No asset scanned" error on Connector health dashboard

Incident Report for Palo Alto Networks Cloud Services

Identified

We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."

Posted Feb 26, 2026 - 17:14 UTC

This incident affects: Data Security (SaaS Security API) (SaaS API - North America, SaaS API - Singapore, SaaS API - Frankfurt, SaaS API - India, SaaS API - Australia, SaaS API - London, SaaS API - Japan).