A fix has been implemented and we are monitoring the results.
Posted May 06, 2024 - 22:51 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 06, 2024 - 16:26 UTC
Identified
This issue has been identified and a fix is being implemented. The issue affects a limited number of customers.
Posted May 06, 2024 - 11:03 UTC
Investigating
We are currently investigating this issue.
Posted May 06, 2024 - 09:12 UTC
This incident affected: Prisma Cloud Compute ( CWP ) (Americas - US - app.prismacloud.io, Americas - US - app2.prismacloud.io, Americas - US - app3.prismacloud.io, Americas - US - app4.prismacloud.io, Americas - Canada - app.ca.prismacloud.io, Europe - app.eu.prismacloud.io, Europe - app2.eu.prismacloud.io, Asia Pacific - Australia - app.anz.prismacloud.io, Asia Pacific - Singapore - app.sg.prismacloud.io, United Kingdom - UK - app.uk.prismacloud.io, Asia Pacific - Japan - app.jp.prismacloud.io, France - FR - app.fr.prismacloud.io, Asia Pacific - India - app.ind.prismacloud.io, Asia Pacific - Indonesia - app.id.prismacloud.io).