Prisma Cloud Login Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Jan 07, 2020 - 23:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2020 - 21:18 UTC

Investigating

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Customers may experience intermittent login failures to tenants on the app2.prismacloud.io environment.

Workaround: N/A

Posted Jan 07, 2020 - 20:34 UTC

This incident affected: Prisma Cloud (Americas - US - app2.prismacloud.io).