WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Dec 03, 2024 - 00:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2024 - 00:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 02, 2024 - 23:42 UTC

Update

We are continuing to investigate this issue.
Posted Dec 02, 2024 - 22:42 UTC

Update

We are continuing to investigate this issue.
Posted Dec 02, 2024 - 19:48 UTC

Investigating

WildFire is currently experiencing an issue in the Wildfire Global Cloud. We are working on this issue and will provide another update by 18:00 UTC with further details.

Customer Impact: Delay of sample processing

Workaround: N/A
Posted Dec 02, 2024 - 16:46 UTC
This incident affected: WildFire (WildFire Global Cloud).