Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Mar 10, 2026 - 01:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2026 - 19:12 UTC

Update

We are continuing to investigate this issue.
Posted Mar 09, 2026 - 17:44 UTC

Investigating

We are currently investigating this issue.
Posted Mar 09, 2026 - 12:30 UTC
This incident affected: Cortex XDR (United States - Americas), Cortex Cloud (United States - Americas), Cortex XSIAM (United States - Americas), Cortex XSOAR 8.x (United States - Americas), and Cortex XPANSE 2.x (United States - Americas).