Customer Service Portal will be going through an unplanned emergency change management.

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Aug 02, 2026 - 03:16 UTC

Investigating

Customer Service Portal will be going through an unplanned emergency change management to address an issue which impacts the infrastructure.

Customers may face intermittent login issues and license activation failures from 8.2.26 12:00a to 8.2.26 at 3:30a UTC.
Posted Aug 02, 2026 - 00:29 UTC
This incident affected: Customer Support Portal.