WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 22:28 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 12, 2025 - 21:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 21:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 12, 2025 - 20:54 UTC

Investigating

WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 21:00 UTC with further details.

Customer Impact: Denial of registration/submission,s and delay of new malware prevention signature availability

Workaround: N/A
Posted Jun 12, 2025 - 18:50 UTC
This incident affected: WildFire (WildFire Global Cloud).
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