Cortex Data Lake Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Mar 23, 2020 - 22:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2020 - 18:31 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 17:37 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 16:33 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 15:14 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 14:15 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 13:10 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 11:57 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 09:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 23, 2020 - 09:23 UTC

Update

We are continuing to investigate this issue.
Posted Mar 23, 2020 - 08:07 UTC

Investigating

Cortex Data Lake is currently experiencing an issue in the Americas. We are actively working on this issue and will provide another update by 7:45 AM UTC with further details.

Customer Impact: Log Ingestion is slower at this time
Posted Mar 23, 2020 - 06:46 UTC
This incident affected: Strata Logging Service (United States - Americas).