Prisma Cloud REST API Intermittent failures

Incident Report for Palo Alto Networks Cloud Services

Resolved

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Customers whose tenants reside on https://app3.prismacloud.io will see intermittent failures with our REST API. This will affect Login, Automation, and API access.

This did not affect ingestion or notifications of alerts

Workaround: N/A

Posted Jan 15, 2020 - 12:30 UTC