Strata Cloud Manager Incident

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jan 18, 2025 - 06:39 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 18, 2025 - 05:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 18, 2025 - 05:51 UTC

Investigating

The newly activated PrismaAccess, SDWAN, and IoT tenant's UI will not load and Trusted IP changes will not be applied.

We are actively investigating and will share the next update by UTC 06:00 am.
Posted Jan 18, 2025 - 05:16 UTC