WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Oct 17, 2025 - 15:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2025 - 14:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 17, 2025 - 14:54 UTC

Investigating

WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 15:00 UTC with further details.

Customer Impact: Frequent disconnection

Workaround: N/A
Posted Oct 17, 2025 - 13:25 UTC
This incident affected: WildFire (WildFire Germany Cloud).