SAML, MFA and login failures for Prisma Access users

Incident Report for Palo Alto Networks Cloud Services

Identified

Some users may experience issues connecting to the Prisma Access service, since one of the IDP providers providing support for SAML, MFA and login authentication services is experiencing a service degradation. The service provider has been engaged and the issue is actively being looked into.
The next update will be shared by July 20th 00:00 UTC

Posted Jul 19, 2023 - 20:11 UTC