Prisma Cloud [App3] - Intermittent login failures

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted May 13, 2026 - 17:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2026 - 19:09 UTC

Investigating

We are currently investigating this issue.
Posted May 12, 2026 - 18:53 UTC
This incident affected: Prisma Cloud (Americas - US - app3.prismacloud.io).