Cortex XSOAR in India Region - Playbooks intermittent Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Sep 18, 2025 - 19:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2025 - 18:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 18, 2025 - 18:45 UTC

Investigating

We are currently investigating an incident with intermittent playbook issues in Cortex XSOAR - India region
Posted Sep 18, 2025 - 18:23 UTC
This incident affected: Cortex XSOAR 8.x (India).