Prisma Cloud Issue - Application Security [app2]

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Sep 30, 2025 - 19:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2025 - 18:47 UTC

Update

We are continuing to investigate this issue.
Posted Sep 30, 2025 - 17:03 UTC

Investigating

Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: CAS may be unavailable

Workaround: N/A
Posted Sep 30, 2025 - 17:02 UTC
This incident affected: Prisma Cloud (Americas - US - app2.prismacloud.io).