Service degradation impacting new onboardings.

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jun 19, 2025 - 11:37 UTC

Identified

Prisma Access is currently experiencing degradation in its management plane, which is affecting new onboarding processes.
Dataplane traffic remains unaffected.
Our engineering team is actively investigating the root cause and working to restore full service functionality.

Next Update: We will provide an update by June 19th, 13:00 UTC.
Posted Jun 19, 2025 - 09:14 UTC