A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 06:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 02, 2025 - 01:48 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 02, 2025 - 01:47 UTC
Update
We are continuing to investigate this issue.
Posted Jul 01, 2025 - 18:35 UTC
Update
We are continuing to investigate this issue.
Posted Jul 01, 2025 - 17:01 UTC
Investigating
WildFire is currently experiencing an issue in most of the regional Clouds. We are actively working on this issue and will provide another update by 15:00 UTC with further details.
Customer Impact: Customer might see issue while uploading sample in portal
Workaround: Customer might use API to upload instead of using Wildfire portal.
Posted Jul 01, 2025 - 14:56 UTC
This incident affected: WildFire (WildFire Global Cloud, WildFire Europe Cloud, WildFire Canada Cloud, WildFire Australia Cloud, WildFire Germany Cloud, WildFire Switzerland Cloud, WildFire France Cloud, WildFire Italy Cloud, Wildfire Spain Cloud).