We are experiencing an issue with login to Cortex products console in America Government Region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Jun 10, 2025 - 09:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 10, 2025 - 09:00 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 10, 2025 - 08:11 UTC

Update

We are continuing to investigate this issue.

Posted Jun 10, 2025 - 07:38 UTC

Investigating

We are currently investigating this issue.

Posted Jun 10, 2025 - 07:37 UTC

This incident affected: Cortex Gateway, Cortex XDR (United States - Government), Cortex XSIAM (United States - Government), and Cortex XSOAR 8.x (United States - Government).