Prisma SaaS - UI issue and scan delays

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Oct 08, 2020 - 17:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2020 - 16:47 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 01, 2020 - 19:06 UTC

Update

We are continuing to work on a issue. Some customer scans are also impacted at this time.
Posted Oct 01, 2020 - 19:05 UTC

Identified

We have reports of degraded performance in UI or UI showing up as empty. We are looking into this issue for a few customers in NAM
Posted Sep 30, 2020 - 15:29 UTC
This incident affected: Data Security (SaaS Security API) (SaaS API - North America).