Intermittent behavior of Prisma Cloud - Alerts services for app.ca

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Oct 13, 2025 - 12:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2025 - 12:42 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 13, 2025 - 12:39 UTC

Investigating

Prisma Cloud - Alerts Service is experiencing intermittent behavior, which may affect timely alerts. Our team is actively investigating the issue and working on a resolution.

Posted Oct 13, 2025 - 12:23 UTC

This incident affected: Prisma Cloud (Americas - Canada - app.ca.prismacloud.io).