IoT Security (Japan) Scheduled Maintenance

Scheduled Maintenance Report for Palo Alto Networks Cloud Services

Completed

The scheduled maintenance has been completed.

Posted Dec 13, 2025 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 12, 2025 - 22:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Dec 11, 2025 - 18:31 UTC

Scheduled

WHAT: IoT Security (Japan) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Saturday, Dec 13 | 7:00 AM JST -10:00 AM JST

WHERE: Japan

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Posted Dec 11, 2025 - 18:28 UTC

This scheduled maintenance affected: IoT/OT Security (Japan).