app4: Prisma cloud Page is not loading

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted May 14, 2026 - 06:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 14, 2026 - 06:07 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 14, 2026 - 06:00 UTC

Update

We are continuing to investigate this issue.
Posted May 14, 2026 - 05:53 UTC

Investigating

We are currently investigating this issue.
Posted May 14, 2026 - 05:33 UTC
This incident affected: Prisma Cloud (Americas - US - app4.prismacloud.io).