Prisma Cloud [APP]: Ongoing service disruption

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jan 23, 2025 - 09:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2025 - 08:59 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 23, 2025 - 08:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 23, 2025 - 05:15 UTC

Update

We are continuing to investigate this issue.
Posted Jan 23, 2025 - 03:39 UTC

Investigating

We are currently investigating this issue.
Posted Jan 23, 2025 - 00:39 UTC
This incident affected: Prisma Cloud (Americas - US - app.prismacloud.io).