Intermittent degraded functionality for XSOAR products in Germany region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jun 17, 2025 - 14:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2025 - 14:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 17, 2025 - 13:37 UTC
This incident affected: Cortex XSIAM (Germany) and Cortex XSOAR 8.x (Germany).